This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Loud creaking sound coming from both front tire areas when driving low speeds and turning the wheel. I took the vehicle to the shop and they could not identify where the creaking noise was coming from. There-€™s no knocking or shaking in the steering column. It sounds like it-€™s the shocks/ suspension in both front tires.
The Jeep Grand Cherokee came with 20 inch tires. The "full size spare" is only 18 inch. The internet says having 2 different size tires can be dangerous for driving and /or damaging to the differential. Jeep should be made to give a valid full size spare tire. The customer has to pay extra for the 'full size spare'.
- Paramus, NJ, USA
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- Jacksonville, FL, USA