The contact owns a 2021 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Numbers: 22V544000 (Exterior Lighting), 23V413000 (Suspension) and 23V577000 (Back Over Prevention) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue but confirmed that parts were not yet available. The manufacturer was made aware of the issue. Parts distribution disconnect.

- Demarest, NJ, USA

The contact owns a 2021 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 23V413000 (Suspension) however, the part to do the recall repair were unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

- Cape May Court House, NJ, USA

Car has had erratic electric steering at low speed when making turns. Weird noise from electric steering system. We drove 6 miles to a local park. Walked the trails then got back into this car. Started up. Warnings came up on screen. 1 Service Stability system, 2 service blind spot monitor system, 3 rear collision avoidance unavailable, 4 Blind spot monitoring system became inoperative. 5. Electric steering became extremely difficult to operate. We restarted car 2 times and all the above warnings came on each time. As it was Saturday Evening, we limped car home. Parked in Garage and I started it 2 hours later with all the above warnings. Left overnight and started Sunday afternoon 2/11/23, no warnings. Drove car to selling dealership, parked in line for repairs and it is still there. Dealership has finally gotten in an entire electric steering assembly, as this was the stored codes from 2/10/23, and they are supposed to be installing it tomorrow 2/24/2023. Failure of an electric steering unit on a car that has no physical connection between the steering wheel and the front tires is a chilling event that needs tobe investigated. Thankfully I did not wreck the car, but I parked it because of the malfunction, and on hindsight, I should have had it hauled to the Dealership instead of driving it there.

- Bessemer City, NC, USA

1) Back up camera goes blank periodically. A few times the monitor would not come on at all. Frightening when I am using it for directions. 2) Service System 4WD light has come on. Jeep dealer said it is a Disconnect Acetutor (?). I have appt to repair but am concerned it might not be safe to drive. 3) Cannot figure out how to get high beams to automatically turn off when oncoming vehicle is approaching.

- Ellijay, GA, USA

Steering wheel airbag cover cracked without pressing on the horn or any force. The lift gate will go up halfway and instantly come back down without pressing the button to make it come back down. And, the front passenger tie rod has been replaced twice in 18 months.

- Vandergrift, PA, USA

Unknown. Suspension issue/s cause car to jitter and vibrate (unsettled washboard-like ride quality) on the road. Suspension is standard-- not air suspension. Noticeable vibrations/jittering at speeds over 35mph. Makes steering difficult. Makes driving exhausting, as every undulation is transferred into the cabin. Issue has not yet been inspected by dealer or manufacturer. No warning lights--- but it is a suspension system, so a warning light is not likely. This is a brand new vehicle. It should not be exhibiting these problems. I have tested the same model from several different years and none exhibit this ride characteristic, it is just my vehicle.

- Lebanon, OR, USA

2021 Grand Cheroke L: while driving at 30 mph on an off ramp, Right Rear lower A frame broke causing damage to rear right suspension air bag spring and wheel & axle cocked approx 30-40degrees. Almost lost control of vehicle but was able to pull off onto grass median. My wife and 5 year old son were in car with me. Could have been a catastrophe lucky traveling at slow speed(just came off highway). Towed to Dealer. Huntington Jeep dealer on Jericho Tpke 11743 said looks like damaged caused by hitting a pot hole. This did not happen, my opinion is part failed due to defect. Car was left on ground and still there in lot until parts come in so Insurance said they couldn't determine what caused failure. No warning lights or messages before failure.

- E. Quogue, NY, USA

On 11/11/21 I started vehicle and placed in drive to pull out of driveway. Upon moving the steering wheel became locked and would not allow me to steer. The -€œService active dampening system -€œ warning came on along with -€œService power steering-€. I was able to put vehicle in reverse and back into driveway but the steering was still not functioning. After vehicle sat off for few minutes I restarted and appeared fine but check engine light came on. I took to dealer the same day. After 3 days they could only determine that the computer had shut down. No other explanation or resolution except that if happens again to have it towed there. What if this were to happen while driving at highway speed?

- Harbeson, DE, USA

When you go over a bump you have a loud hollow thump or bang coming from the rear suspension its not your normal noise from a bump their are 2 diffrent sounds 1 is normal the 2nd doesnt belong their. Something is loss or not sitting correctly you can even hear it louder if you sit in the back if you remove the spare tire its even louder & more distink its been to the dealer 2times now once over a week during a snow storm & when I was told they couldnt finf anything it was returnned with the same amount of miles as it went in with also with 14" of snow on the roof & the front grill was still full of snow it was never even touched

- N. Cambridge, MA, USA