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10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2023 Jeep Grand Cherokee L brakes problems

brakes problem

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2023 Jeep Grand Cherokee L Owner Comments

problem #2

Jul 162025

Grand Cherokee L

  • miles

A D V E R T I S E M E N T S

On July 16, 2025, at approximately 6:10 PM, I was driving home on the highway at around 65 mph when I attempted to brake. The brake pedal went completely to the floor, and no braking occurred. At the same time, the following warning lights and messages suddenly appeared on the dashboard: - -??Service Park Brake-?? - -??Service ABS-?? - -??Service Electronic Stability Control-?? - -??Auto Hold Unavailable-?? - -??4WD System Temporarily Unavailable-?? I was able to maneuver the vehicle into the emergency lane without colliding with other vehicles or causing a high-speed rear-end accident. The vehicle came to a gradual stop but would not restart afterward. This failure occurred without any prior warning and posed a serious risk to my safety and the safety of others on the road. I do not know how an accident was avoided, as the failure was sudden and could have resulted in a tragedy. The vehicle is a 2-year-old Jeep, with approximately 36,000 miles, and has been regularly serviced by Jeep, most recently about one month prior to the incident. After the incident, I had the vehicle inspected by a Jeep dealership, which confirmed the failure and identified a defective brake control module as the root cause. The component is available for inspection upon request.

- Cincinnati, OH, USA

problem #1

May 232025

Grand Cherokee L

  • miles
My vehicle randomly throws on the parking brake while driving. I have almost been rearended because of it. In order to get the parking brake to release i have to shut off the vehicle and wait 30 seconds then when I restart it, it releases. I get a message on my dashboard when this happens that says Auto Emergency Braking (AEB) limited functionality service required. This has happened multiple times and the dealership has no clue how to fix the issue. This is a safety hazard to not only me, my unborn baby and my family, but also to others on the road because there is no warning before it sets the parking brake. I will list the most recent time this has occurred.

- Boaz, KY, USA

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