This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2023 Jeep Grand Cherokee L. The contact stated that while driving at 60 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, a burnt odor was emitting from the interior of the vehicle. ?No warning lights were illuminated. The contact was able to pull to the side of the vehicle. Upon inspection, the contact noticed flames were emitting from the brake caliper assembly, and the brake rotor was red on the front passenger-side tire. The contact used a giant water bottle to extinguish the flames. The contact, her mother, and her daughter were not injured. ?The insurance company was contacted, and the contact requested a tow truck. However, the contact called roadside assistance. The driver, from roadside assistance, disconnected an unknown wire from the brake caliper. When the vehicle was restarted, the parking brake lever was engaged but failed to function as intended, and the ABS warning light was illuminated. The contact was able to drive very slowly and took the vehicle to a family member's residence. The contact noticed that smoke was emitting from the front driver-side tire. The contact took the vehicle to Pep Boys, where it was diagnosed that the front brake calipers failed. However, the mechanic refused to repair the vehicle. The contact called the insurance company to have the vehicle towed to the dealer, where it was diagnosed that the power brake booster was faulty, the vehicle had no brakes, the hydraulic control unit failed to build pressure, and an unknown internal leak was found. And the hydraulic brake system had a leak; the left front wheel had caught on fire, which caused damage to the left front brake caliper, the rotor pads, and the brake hose, and the rear rotors were glazed. ?The contact was informed that the brake booster, ABS module, brake caliper, brake line, gaskets, front brake pads, front rotors, rear brake pads, rear rotors, and adapter plate needed to be replaced. The DTC codes the diagnostic showed were C0050-00, which i
- Hobbs, NM, USA
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- Hobbs, NM, USA