definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
46,400 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Jeep Liberty suspension problems

suspension problem

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2002 Jeep Liberty Owner Comments

problem #5

Mar 262010


  • 57,000 miles


The contact owns a 2002 Jeep Liberty. While driving at 4 mph, the driver turned the steering wheel and the entire control upper arm collapsed. The vehicle was taken to an authorized dealer but no repairs had been made at the time of the complaint. The current and failure mileages were approximately 57,000.

- New Brunswick, NJ, USA

problem #4

Oct 282006

Liberty 4WD 6-cyl

  • Automatic transmission
  • 73,000 miles
This problem is concerning a 2002 Jeep Liberty sport 4X4 3.7lt. During a slow left turn the driver side front spindle and top ball joint failed. I am the original owner of this vehicle. This vehicle has never been off road or driven roughly, it has only seen highways and local municipal roads. I believe that the spindle and top ball joint in question were defective. Within weeks of purchasing this vehicle I returned to a service center with the complaint of the thumping noise from the front end when making turns(have reciept). I was told that there was no problem, the dealer could not duplicate the problem. I complied with the first lower ball joint recall and now the second recall. I attempted to bring my concern to the manufacturer although they were unwilling to listen. I am truely concerned with the front end of the Jeep Liberty. If my wife would have been on the interstate at 55mph the vehicle would have rolled without question. Please forward my concern to all applicable parties and address this with the manufacturer. Without investigation of these component falures life and property could be at risk.

- Strongsville, OH, USA

problem #3

Mar 172006

Liberty 4WD 6-cyl

  • Automatic transmission
  • 59,000 miles
I currently own a 2002 Jeep Liberty. As I was making a turn in the parking lot my car stopped and I saw my tire bent under my car the ball joints in my Jeep Liberty went 2 times on me. First the lower ball joints before the recall and then the upper ball joints the control arm and the axle failed on me just yesterday. The upper ball joint failure also caused a large puncture in my rotor and it bent my axle. I fear for the other Jeep Liberty owners; for instance what if this happened on a major highway causing the driver to lose total control? someone could have lost their life. This upper ball joint issue should be researched and recalled.

- Hanover Twp, PA, USA

problem #2

Jan 052004

(reported on)


  • 20,000 miles
Vehicle continuously pulled to the right. The problem was more noticeable when vehicle was driven at highway speeds. Consumer received recall O3V460000 concerning upper control arm failure, but the dealership was unable to perform repairs due to the parts being on a nationwide back order.

- Lansing, OH, USA

problem #1

Jul 152003

Liberty 4WD 6-cyl

  • Automatic transmission
  • 23,000 miles
Upper and lower ball joints failed with less then 25000 miles on 2002 Jeep Liberty. [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Sparta, NJ, USA

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