10.0

really awful
Crashes / Fires:
53 / 1
Injuries / Deaths:
105 / 2
Average Mileage:
77,629 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

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2003 Jeep Liberty seat belts / air bags problems

seat belts / air bags problem

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2003 Jeep Liberty Owner Comments (Page 11 of 19)

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problem #161

Apr 152015

Liberty

  • miles

A D V E R T I S E M E N T S

The contact owns a 2003 Jeep Liberty. The contact received notification of NHTSA campaign numbers: 13V252000 (fuel system, gasoline, structure) and 15V046000 (air bags); however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Las Vegas, NV, USA

problem #160

Apr 092015

Liberty

  • miles
The contact owns a 2003 Jeep Liberty. The contact received notification of NHTSA campaign numbers: 12V527000 (air bags), 13V252000 (fuel system, gasoline, structure), and 15V046000 (air bags) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Houston, TX, USA

problem #159

Apr 082015

Liberty

  • 61,000 miles
We were driving on a busy street to go our house when we heard a warning tone when we were turning over a roundabout. After 10 seconds, the air bags blew up all of a sudden. It was fortunate that we are running only at 10 mile per hour or slower as it was rush hour and there was traffic. Also my husband was able to put on the brake to avoid hitting the car in front of us. We were badly shaken, traumatized and had bruises on our arms and chests due to some parts bursting towards us. The steering wheel cover and dashboard where the air bags were are pretty damaged. We totally cut out the air bags to avoid the repeat of this incident. My husband is now traumatized to drive the Jeep. We also heard some strange sounds in the serpentine belt. We don't now if it's connected to the air bag explosion. Our car was bought second. The first owner who is american imported the Jeep from the us and brought it here (another country in southeast asia). We are living abroad (not in us) and we don't know how we can file this complaint on the defects of the Jeep Liberty we are using. We hope someone can respond and help us. I am putting the contact details of my brother who lives in the us in the personal information in case someone would like to contact us.

- Baltimore, MD, USA

problem #158

Jan 282015

Liberty 4WD 6-cyl

  • 154,000 miles

A D V E R T I S E M E N T S

My boyfriends daughter was driver and my daughter (both minors) head busted on the front passenger windshield. Cars in front of them stopped abruptly and they were going 55 mph and could not get stopped, hitting the car stopped in front of them. Neither driver nor passenger airbag deployed. My daughter is lucky!

- Lancaster, KY, USA

problem #157

Feb 112015

Liberty

  • miles
The contact owns a 2003 Jeep Liberty. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Ashfield, MA, USA

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problem #156

Mar 252015

Liberty 6-cyl

  • 89,000 miles
Called dealer to get repairs for recall notice R06. Dealer has nor been sent necessary parts.

- Fincastle, VA, USA

problem #155

Mar 272015

Liberty 4WD 6-cyl

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

The contact owns a 2003 Jeep Liberty. The contact received NHTSA campaign number: 15V046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 09/10/15 updated 10/3/2017

- Springfield, OH, USA

problem #154

Feb 062015

Liberty

  • miles
The contact owns a 2003 Jeep Liberty. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however, the part needed to service the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Carlton, WA, USA

problem #153

Jan 042015

Liberty

  • 150,000 miles
The contact owns a 2003 Jeep Liberty. While driving approximately 25 mph, the engine stalled without warning. The vehicle was restarted. When the accelerator pedal was depressed, the vehicle suddenly stalled and crashed into a telephone pole. The air bags failed to deploy and the seat belt had not restrained the contact. As a result, the contact sustained back and neck injuries that required medical attention. A police report was filed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 150,000. The VIN was unavailable.

- San Diego, CA, USA

problem #152

Mar 112015

Liberty 4WD 6-cyl

  • 65,975 miles
On March 11, 2015 the local dealer installed recall campaign (M35) 'supplemental jumper harness to the airbag module control'. when unit was ready for pickup I noticed my 'warning airbag light' on, I ask why, their answers were "that light was already on" and "if you need further service we need authorization from Chrysler". rescheduled another appointment to resolve the issued and/or removal of the part/alteration to my vehicle on 25 March, 2015. Again they denied service due to Chrysler denial to remove the previous part. Chrysler based their decision is "safety reasons", my question how can that be a safety reason if my vehicle was in perfect conditions before installation of such 'recall'. now it's a safety reason. Again due to the fact after installation of part, I'm having problems with my "airbag warning light on".

- Hatillo, PR, USA

problem #151

Jan 012013

Liberty

  • miles

A D V E R T I S E M E N T S

The contact owns a 2003 Jeep Liberty. The contact received notifications for NHTSA campaign number: 12V527000 (air bags) in January of 2013, NHTSA campaign number: 13V252000 (fuel system) in December of 2013, and NHTSA campaign number: 15V046000 (air bags) in February of 2015. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be provided. The VIN was not available. The contact had not experienced a failure.

- Conneaut, OH, USA

problem #150

Jun 012014

Liberty

  • 105,000 miles
The contact owns a 2003 Jeep Liberty. While driving at various speeds, the air bag warning light illuminated intermittently. The vehicle was taken to a dealer. The technician diagnosed that the sensor in the steering wheel needed to be replaced. The vehicle was not repaired. The failure recurred on numerous occasions. The VIN was included in NHTSA campaign number: 15V046000 (air bags); however, the part needed to repair the vehicle was unavailable. The manufacturer was not notified of the failure. The failure mileage was 105,000.

- Portland, OH, USA

problem #149

Mar 132015

Liberty

  • miles
The contact owns a 2003 Jeep Liberty. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Jamestown, OH, USA

problem #148

Mar 052015

Liberty

  • 140,000 miles
The contact owns a 2003 Jeep Liberty. The contact stated that while driving approximately 40 mph, the vehicle slid on ice and crashed into a traffic sign, a fence and a telephone pole. The air bags failed to deploy. A police report was filed and it was unknown if any injuries were sustained. The vehicle was towed to a salvage lot and deemed completely destroyed. The contact stated that the vehicle was previously repaired under NHTSA campaign number: 12V527000 (air bags). The manufacturer was not made aware of the failure. The approximate failure mileage was 140,000.

- Narvon, PA, USA

problem #147

Nov 082012

Liberty

  • miles
The contact owns a 2003 Jeep Liberty. The contact received a recall notification for NHTSA campaign number: 12V527000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Griffin, GA, USA

problem #146

Feb 022015

Liberty

  • 140,612 miles
Monday was driving home from hanies city to ocala fl in traffic doing about 45 when seen air bags light come. I had to get up Florida turnpike were speed limit 70 air bag light when out few mins later back on again stayed on rest of my trip home I was terrific started raining really hard which made my drive home even more terrific.

- Ocala, FL, USA

problem #145

Jan 162015

Liberty

  • 189,000 miles
The contact owned a 2003 Jeep Liberty. While driving 55 mph and attempting to latch the seat belt, the front passenger side air bag deployed without warning. The contact crashed the vehicle into a culvert. The contact was injured, but did not require medical attention. A police report was not filed. The vehicle was destroyed and towed to the owner's residence. The vehicle was not diagnosed and the manufacturer was not notified. The approximate failure mileage was 189,000.

- Scottsboro, AL, USA

problem #144

Jan 292015

Liberty

  • 146,646 miles
The contact owns a 2003 Jeep Liberty. The contact stated that after the vehicle was serviced under NHTSA campaign number: 12V527000 (air bags), the vehicle was stopped at a traffic light and the air bags deployed independently. The vehicle was towed to a dealer but was not diagnosed or repaired. The contact sustained chemical burns to the face and arms that required medical attention. A police report was filed. The manufacturer was made aware of the failure. The failure mileage was 146,646.

- Hialeah, FL, USA

problem #143

Jan 142015

Liberty

  • 100,000 miles
The contact owns a 2003 Jeep Liberty. The contact stated that while driving on an icy road, the driver lost control of the vehicle and crashed into a huge rock. The air bags did not deploy. The driver suffered a fractured left hand along with bruises and contusions to the upper torso that required medical attention. A police report was filed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 100,000.

- Prestonsburg, KY, USA

problem #142

Dec 122014

Liberty 6-cyl

  • 151,802 miles
Did not start in the morning, was completely dead, check the battery and it was $12.42 volts, check the fuses and the relays (switch some of them to see for any changes ) and they were ok too. To keep the story short, it was the starter, but when I was trying to start the car noticed that when leaving the key on in the last click prior to start position, like 10 seconds later the airbag light came on making a sound and stays on all the time. When I took the key out noticed that the fuel gauge moved to the full position, put the key again and went from full to empty and then start moving to the actual fuel quantity. I noticed that if I took the key before the sound and light of the aibag, the gauge works fine, so when I am driving and have to stop I turn off the car and the gauge move to full again so I have to put the key on and took it out before the sound and light of the airbag came out again to "reset the gauge to normal position ". one other thing my power locks did not work with the beeper or with the buttons when the car is turn of off. Only works when the key is in the cylinder and in the position prior to start the engine, works on both the beeper and the buttons, all of this happens in the same day.

- San German, PR, USA

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