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really awful
Crashes / Fires:
45 / 1
Injuries / Deaths:
89 / 1
Average Mileage:
76,040 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Jeep Liberty seat belts / air bags problems

seat belts / air bags problem

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2003 Jeep Liberty Owner Comments (Page 11 of 17)

« Read the previous 20 complaints

problem #129

Jul 232014

Liberty 6-cyl

  • 169,000 miles


I was driving to work ~ 8:15 am and the passenger-side air bag exploded. I was still driving when the driver-side air bag exploded and I immediately pulled over and jumped out of the vehicle. I tried to open the door as I had left the car running and the doors were locked. I keep a hide-A-key on the car and the key would not unlock the doors. I went to the rear gate of the car and it would not open, however, the glass popped open and I was able to crawl in the car and turn the engine off. I then called for a tow and took my car to the Jeep dealership. I was then informed that the dealership was told not to do anything with the vehicle, they would be contacting Jeep corporate. About 1 week later, I received a telephone call from their recall technician who informed me that the air bags deploying were a result of the recall that was issued for Jeep Liberty. I have never received a recall notice with regards to the issue with the air bags until two (2) weeks after....August 3 or August 4, 2014.

- Vero Beach, FL, USA

problem #128

Jul 082014

Liberty 6-cyl

  • 141,000 miles
When attempting to switch lanes, it felt as if the steering wheel locked and the vehicle began to swerve between lanes. I had no control over the steering, therefore the vehicle continued to swerve and eventually slid off road into a median full of trees. Once in the median, the vehicle began to roll over. The vehicle rolled 3 or 4 times, eventually coming to a stop passenger-side down. There was damage all over the body of the vehicle, including the front and sides. Airbags did not deploy. Vehicle was taken in less than a year ago to get fixed due to a recall on the air bag system, but airbags did not deploy during crash. I was taken via ambulance to a local trauma unit. Vehicle was totaled.

- Henrico, VA, USA

problem #127

Aug 142014

Liberty 6-cyl

  • 158,250 miles
Airbag light came on while driving to work. Researched online and saw this has happened in other Jeep.

- Memphis, TN, USA

problem #126

Oct 202010

Liberty 4WD 6-cyl

  • miles


The contact's spouse owned a 2003 Jeep Liberty. While driving at an unknown speed, the air bag may have inadvertently deployed and caused the driver to lose control of the vehicle. The vehicle crossed over three interstate lanes before flipping over. The driver was ejected from the vehicle and was fatally injured. The vehicle was destroyed. The failure mileage was unknown. Updated 08-28-14 updated 09-25-14 updated 11/19/2014

- Sheperdsville, KY, USA

problem #125

Aug 132014

Liberty 6-cyl

  • 132,000 miles
While stopped and fully at complete rest, both front air bags suddenly deployed causing scrapes and lacerations to driver and front passenger. The M35 orc filter circuit recall had been performed 7 months prior on 1/11/14.

- Charleston, SC, USA

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problem #124

Jul 012013


  • miles
The contact owns a 2003 Jeep Liberty. The contact stated that NHTSA campaign number: 12V527000 (air bags), NHTSA campaign number: 13V252000 (fuel system, gasoline, structure), and NHTSA campaign number: 09V119000 (suspension) exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the delay. The vehicle was not repaired. The contact had not experienced any failures.

- Pendleton, OR, USA

problem #123

Nov 052013

Liberty 6-cyl

  • miles


I have received two notices to repair my car N46 and M35. I'll make this short and brief. Every time I call for an appointment they do not have the parts and could care less if my car gets repaired.

- New Windsor, NY, USA

problem #122

Jul 302014

Liberty 6-cyl

  • 100,100 miles
I was driving at 40 mph when a vehicle ran a red light and I T-boned the other vehicle. The airbags in my vehicle never deployed. This was a hard hitting front end collision that caused by vehicle to spin two times around and leave my vehicle facing the opposite direction after spinning around twice. The police officer on the scene said he was amazed that the airbags did not deploy.

- Kentwood, MI, USA

problem #121

Aug 012014

Liberty 6-cyl

  • 111,181 miles
A recent recall was done to the 2003 Jeep Liberty in March 2014 and it all went fine. A few days later the air bag light randomly turns on and off. I took it to the dealership and was told the airbag module needs to be replaced and it will run about $570. Now after reading the forums all Chrysler did was add a harness to prevent the airbags from deploying instead of replacing the module. I am also told that in the dallas area there is no module available for replacement. The dealership told me that the light being on would not affect the activation of the airbag in a accident. There was no previous problems before the M35 recall was done.

- Little Elm, TX, USA

problem #120

Jul 162012


  • miles
The contact owns a 2003 Jeep Liberty. The contact received recall notices for NHTSA campaign numbers: 13V252000 (fuel system, gasoline, structure) and 12V527000 (air bags). The dealer and manufacturer stated that they did not know when the parts for either recall would be available to repair the vehicle. The contact had not experienced a failure.

- Worcester, MA, USA

problem #119

Sep 302013


  • miles


2003 Jeep Liberty. Consumer writes in regards to the airbag system and fuel tank leakage recall notices. The consumer stated there were no dealerships, in her immediate area and she would have to pay $1,000 to have the vehicle shipped off the island where she resides.

- Kaunakakai, HI, USA

problem #118

Aug 262013

Liberty 6-cyl

  • miles
We have made several attempts to have the recall repaired with union city, Georgia at (770) 969-7229. We spoke with don jackson. Each time, we were told the parts were not in and we would receive a call as soon as the parts come in. We never received a call back. We called again and again. Each time, we are told the part is not in and we are promised a call back. Would you kindly help.

- Atlanta, GA, USA

problem #117

Jun 022014


  • 120,000 miles
The contact owns a 2003 Jeep Liberty. While starting the ignition, the air bag inadvertently deployed without any impact to the vehicle. The contact sustained injuries to the mouth and right wrist. The dealer was unable to diagnose the cause of the failure. The manufacturer was notified. The approximate failure mileage was 120,000.

- San Antonio, TX, USA

problem #116

Jun 032014

Liberty 6-cyl

  • 121,000 miles
On my way to work the air bag light indicator would turn and off. I am now in the process of taking it to a Jeep dealership. I understand that there is a recall for this issue.

- San Antonio, TX, USA

problem #115

May 122014


  • miles
Either beginning of the this year or last month of last year, I received a letter from Chrysler about a recall on my vehicle for the air bag, so before I turn in the my truck for service the air bag light don't come on at all, but after they fixed the recall issues, few months later my air bag light keep coming on and stay on, so I call the Chrysler dealer who fixed my truck and there reply is that is not our problem that the airbag light come on when you drive. So here my question if the recall was call for the airbags in my truck why my airbag light now is coming on when I drive my truck, are they suppose to fixed the airbag or what, don't understand about the recall for the airbag but my light for the airbag is on.. so please help me to understand what should I do, now I afraid to drive my truck when I go to work.. so now every time I turn on my signal my dome light comes on and stay on for good 5 mins..

- Marietta , GA, USA

problem #114

Oct 162013


  • 0 miles
The contact owns a 2003 Jeep Liberty. The contact received a recall notification for NHTSA campaign number 12V52700 (airbags) and NHTSA campaign number 13V252000 (fuel system, gasoline, structure) but was informed that the parts were not available. The manufacturer was not notified. The contact had not experienced a failure.

- Augusta, KS, USA

problem #113

May 062014

Liberty 6-cyl

  • 130,403 miles
Complaint against oxmore Chrysler Dodge Jeep louisville ky complaint letter: No share with media: Yes complaint description my 2003 Jeep Liberty was recalled due to a defective air bag module, after they replaced it the light came right back on. They said that if I wanted it fixed I would need to pay $110 plus parts. I believe that the defective part may have caused other parts to fail. We are not able to drive a unsafe car and will need to rent one until this is resolved.can you please advise how I should proceed and thanks.

- Jeffersonville, IN, USA

problem #112

Dec 032012


  • miles
The contact owns a 2003 Jeep Liberty. The contact received notification of NHTSA campaign id number: 12V527000 (air bags) and the local dealer stated that the parts were not available. The contact had waited longer than a year for the recall repair. The manufacturer was also contacted and could not provide an estimated date for when the contact would receive the recall repairs. The contact had not experienced a failure.

- Flagler, FL, USA

problem #111

Mar 182014


  • 105,000 miles
The car had been acting funny, going fast then making a noise and going ok again. I am not a fast driver as in November my husband of 32 years, passed after being in a hit and run, from people with no insurance, my life is pretty much hell. I was starting to smell something funny like burning and I thought I maybe a tire or strut. I was at a signal second car in and loots of traffic, including school buses. There was a gas station about 30-40 feet from me, but the first car went in to get gas, so on second thought going by the pumps was not a good idea, so I put on signal and tried to pulled over. Car were speeding past me and the car began to accelerate and it will to the right, I turned left or pulled to the left, crashed into a pole hard. Seat belt went flying off, air bags on side did not go off, but front ones did. I broke my leg and bruises, plus a black eye. Since the week before I lost my job, I am doomed, have to try to find a job, because I can:T my car get unemployment. I loved my car first and only car I have ever there anything you could do to help as I have had many recalls and had them checked, but those is just so strange I thought I had.

- Nashua, NH, USA

problem #110

Mar 062013


  • miles
The contact owns a 2003 Jeep Liberty. The contact received two recall notifications of NHTSA campaign id number 12V52700 (air bags) and 13V252000 (fuel system, gasoline, structure). The required parts were not currently unavailable to perform the repair. The dealer was unable to provide the expected date for the remedy parts. The manufacturer was not notified of the problem. There are no failures at this time.

- Madera, CA, USA

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