This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Jeep Liberty. While driving approximately 35 mph, the front driver side tire deflated and caused the lower ball joint to snap in half. As a result, the control arm fell and cut into the wheel rim, which made it impossible for the other wheels to turn or move. The vehicle was towed to an independent mechanic. The manufacturer advised that the vehicle be taken to a local dealer. The dealer stated that the failure was crash related and not a recall issue. The vehicle was not repaired. The failure mileage was approximately 180,000. Updated 10/21/16
The contact owns a 2003 Jeep Liberty. While driving various speeds, an abnormal noise was heard from the front of the vehicle. The vehicle was taken to a dealer where it was diagnosed that the upper control arm and rear lower control arm needed to be replaced. The vehicle was repaired. The VIN was not included in NHTSA campaign number: 09V119000 (suspension). The manufacturer was not notified of the failure. The failure mileage was 110,981.
The contact owns a 2003 Jeep Liberty. While driving 5 mph, a loud squeaking and clanking sound emitted from the vehicle and it became hard to control without warning. When the steering wheel was turned slightly, the vehicle veered to the left or right. The vehicle was taken to an independent mechanic where it was diagnosed that the driver and passenger side lower ball joints needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 125,000.
Takata recall. The contact owns a 2003 Jeep Liberty. The dealer indicated that the vehicle was repaired according to NHTSA campaign number: 06V288000 (suspension) on August 1, 2016; however, the remedy did not prevent the failure. Years later, while turning right into a parking lot, the lower ball joint fractured on the driver side. The vehicle was towed to the contact's residence. The dealer and the manufacturer were notified of the failure. The contact was informed by the manufacturer to take the vehicle to the dealer for repairs where it was diagnosed that the driver side ball joint fractured and damaged the axle and the front driver side tire. The manufacturer refused to cover the repair. The contact was also unable to determine when the parts would become available to receive the repairs for NHTSA campaign numbers: 15V673000 (air bags and 13V252000 (fuel system, gasoline, structure). The vehicle was still at the dealer. The approximate failure mileage was 180,000. Parts distribution disconnect.
"takata recall I also have been experiencing ball joint breakage and need to know has there been a recall on my vehicle because it has happen to me as of today. Please get back to me and I will continue to research myself. I was backing up into a parking spot when the right lower ball joints broke away.
- Penns Grove, NJ, USA
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The lower ball joint completly came apart while driving. This was previously recalled and fixed but was not fixed correctly. Chrysler is refusing to repair it. It could have killed everyone in the vehicle if this would have happened on the highway. The lower ball joints are still a safety issue on these vehicles and they should not be driven with the defect.
The contact owns a 2003 Jeep Liberty. The contact received notification of NHTSA campaign numbers: 15V046000 (air bags), 13V252000 (fuel system, gasoline, structure), and 06V288000 (suspension); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was invalid. The contact had not experienced a failure.
I have a few issues and questions. I purchased my Jeep thru navy exchange sales in 2003, new. I lived in singapore 2007-2013, all recalls posted for these years were not performed on my vehicle as the car was in storage and no one drove it. How can I get these previous years recalls completed for my 2003 Liberty Jeep? I currently have a outstanding recall from Nov 2015 that was reviewed by the Jeep dealer southern Jeep, located on military highway and I have yet to receive any feedback wrt the status of the repair, evaluation etc... my rear window defrost mechanism is inoperable; it has been repair about 5 times by Jeep dealers, it was a recall a few years back and guess what, it still doesn't work and the wire is just hanging there in a non-working status. Help! I'm a loyal Jeep owner, I have (2), this may change....? pls advise[xxx] 'information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
The contact owns a 2003 Jeep Liberty. The contact stated that there was a loud abnormal noise coming from the vehicle. A technician was contacted which advised the contact to reverse the vehicle however, the front passenger tire detached from the vehicle. The technician noticed the lower ball joint was fractured. The vehicle was serviced under NHTSA campaign number: 09V119000 (suspension). The vehicle was towed to an independent mechanic where it was diagnosed that the lower ball joint needed to be replaced. The vehicle was not repaired. The VIN was not provided. The manufacturer was not notified of the failure. The approximate failure mileage was 120,000.
The contact owns a 2003 Jeep Liberty. While driving 35 mph, an abnormally loud sound emitted from the vehicle. After inspecting the vehicle, the contact noticed that the driver side lower ball joints fractured without warning. The vehicle was towed to an independent mechanic. The technician replaced the lower ball joints and upper control arm. Also, the technician made the contact aware that NHTSA campaign number: 03V460000 (suspension) was directly related to the failure. The manufacturer as not made aware of the failure. The vehicle was repaired. The failure mileage was 138,994.
Vehicle has less than 61,000 miles and upper control arm has deteriorated and must be changed. There is a recall (J17) for this specific part and model of vehicle but only for certain states. The part is the same regardless of where the vehicle is located. Please explore including all 2003 Jeep Liberty models in this recall.
There are 12 active recalls on my vehicle. I don't trust the vehicle. I want a replacement vehicle. Some recalls are "incomplete" and cannot be remedied right now. I have had very bad experiences with Jeep dealerships - they have repeatedly demonstrated that they were untrustworthy and either not doing the work they said they did or breaking something on my Jeep and charging me for it. I think they should replace my vehicle another vehicle that either has no recalls or one that has passed compliance. No accident yet. Do I really have to wait for an accident" 12 recalls"
The contact owns a 2003 Jeep Liberty. While driving approximately 55 mph, the rear of the vehicle began to fishtail independently. The contact was able to regain control and resumed normal operation. On a separate occasion, the failure recurred. The VIN was not included in NHTSA campaign number: 12V085000 (suspension). The vehicle was not repaired. The manufacturer was not notified of the issue. The approximate failure mileage was 160,000.
The contact owns a 2003 Jeep Liberty. The contact stated that the lower and upper control arm and lower ball joint were replaced three times. The vehicle was taken to the dealer. The technician verify the failure and stated that the lower control/upper control arms and lower ball joint needed to be replaced. The manufacturer was made aware of the issue. The VIN was not available. The failure mileage was 140,000. Mailed out 01/13/15 updated 2/9/15 the consumer stated the upper control arms and ball joints failed for the second time. Updated 05/05/16.
I have reported this to daimler Chrysler in regards to the ball joints I feel the recall parts were never fixed and could not get an answer as to whether they were ever replaced this vehicle at one time was in an accident not known when I purchased this Jeep to be safe and it is the worse vehicle ever I have a four year old and like I said to daimler Chrysler if anything happens to me or my family while rising in this vehicle there will be a lawsuit.
The contact owns a 2003 Jeep Liberty. The contact received recall notifications for NHTSA campaign number: 06V288000 (suspension) and NHTSA campaign number: 13V252000 (fuel system, gasoline, structure); however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure.
The contact owns a 2003 Jeep Liberty. The contact stated that NHTSA campaign number: 12V527000 (air bags), NHTSA campaign number: 13V252000 (fuel system, gasoline, structure), and NHTSA campaign number: 09V119000 (suspension) exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the delay. The vehicle was not repaired. The contact had not experienced any failures.
Vehicle was left at the dealer for suspension repairs, after waiting 7 days, dealer called indicating that manufacturer has not provided the necessary parts to repair the problem. I had to pick-up the vehicle and take it to an independent mechanic to fix the suspension problem.
A D V E R T I S E M E N T S
- Efland, NC, USA