This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2004 Jeep Liberty columbia 4X4 3.7 engine. The key will not turn in the ignition to start the car. Saw no steering column choice on the components list so I chose other. I have seen on the internet that there are 100's if not thousands of people with the same problem.
For a month or so the key had been getting stuck in the ignition and you would have to start the car and turn it back off to get the key out. One night we were sitting in car trying to get it to start. The Jeep wouldn't start and within seconds smoke was coming out from the top of the hood. There was 3 adults in the Jeep and 2 children. We all got out and within a minute there was flames dropping from the bottom, then within the next few seconds flames were coming up over the hood. The fire department was called and the fire was put out. We were all safe but the Jeep ended up being totaled. I was told that the wires to the battery overheated and caught fire. I believe this was a result of something to do with the key getting stuck in the ignition.
: the contact stated while attempting to pull into a parking lot the vehicle stalled. It would not restart until 20 minutes later. The stalling is intermittent and has happened 30 times. The vehicle was taken to dealer after each incident; however the problem could not be duplicated. After the last incident the dealer repaired 2 ignition wires, it is undetermined if this corrected the problem. The manufacturer has not been alerted.
- Abington, PA, USA
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- Bloomfield, NJ, USA