really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
46,014 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Jeep Liberty suspension problems

suspension problem

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2004 Jeep Liberty Owner Comments

problem #5

May 302015


  • 125,000 miles


The contact owns a 2004 Jeep Liberty. The contact stated that the frame that held the control arm was rusted and separated. The vehicle was taken to a local dealer who stated that the vehicle was not included in a recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 125,000.

- Westland, MI, USA

problem #4

Jan 152008

Liberty 6-cyl

  • Automatic transmission
  • 39,122 miles
The contact owns a 2004 Jeep Liberty. While driving between 15-30 mph, the pivot bushings on the suspension control arms began making knocking sounds. The sound would occur when the steering wheel was turned left or right, during acceleration in a straight line, depressing the brake pedal, and when driving over a bump in the road. A mechanic stated that the pivot bushing located on the front and rear control arms failed. The failure began when the vehicle was first purchased and has become progressively worse. The contact scheduled a repair appointment. The powertrain was unknown. The current mileage was 40,435 and failure mileage was 39,122.

- Deltona, FL, USA

problem #3

Aug 152006

Liberty 4WD 6-cyl

  • Automatic transmission
  • 31,146 miles
: the contact stated the vehicle's front suspension ball joint separated while driving 5 mph under normal road conditions. The vehicle drove down a driveway, made a quick right turn, when the right front end suddenly collapsed making a loud metallic sound. The vehicle would not move. A towing service was contacted and the left front end collapsed when the vehicle was put in reverse while attempting to place it on the tow truck. The vehicle was towed to the service dealer who determined that this problem may be related to an upcoming recall that was currently under investigation. Prior to the failure, the contact experienced resistance in steering. The nature of the failure was permanent.

- Blue Jay, CA, USA

problem #2

Oct 102005

Liberty 4WD 6-cyl

  • Automatic transmission
  • 30,000 miles
The contact stated that while driving 2004 Jeep Liberty the left front driver's side wheel fell to the right and was hanging on by lugs:nuts. Upon inspection the upper ball joint and the upper control arm and the axle broke. The vehicle speed was 20 mph. The vehicle was taken the dealership, and the dealer ship offered no explanation as to why this happened. The contact called Chrysler, and was informed that there was no recall. The vehicle currently has only 30,000 miles on. It. the vehicle was not involved in any accidents or hit any road hazard.

- Stanton Island, NY, USA

problem #1

Oct 312004

Liberty 6-cyl

  • Automatic transmission
  • 4,800 miles
Left hand turn at low speed results in Jeep Liberty 2004 turning 180 degrees and rolling over. Primary cause of claim appears to be broken left front suspension control arm. Appears to be metal failure. Total vehicle damage approximately $7,000. Vehicle photographed extensively at crash site. All critical damaged parts salvaged.

- Miami, FL, USA

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