hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
63,728 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Jeep Liberty suspension problems

suspension problem

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2004 Jeep Liberty Owner Comments

problem #10

May 012012

Liberty 4WD 6-cyl

  • miles


2004 Jeep libery. Consumer writes in regards to recall L27/NHTSA 12V-085 on two occasions, the consumer was informed the parts were not available. Finally, when the parts arrived, the dealer stated he would have to leave they vehicle, because they couldn't commit to how long it would take, because they were busy.

- Washington, PA, USA

problem #9

Aug 012011

Liberty 4WD 6-cyl

  • 106,000 miles
While traveling on a curvy state route, I noticed that my Jeep wasn't handling the turns quite as well as normal. Once I arrived in town, I made a stop at a traffic light and when I began to move again, I noticed a very loud grinding sound near my passenger side rear tire and felt my vehicle begin to fishtail as I accelerated more. Fortunately, I was able to safely come to a stop in a restaurant parking lot and inspect the vehicle. At that time I noticed a rusted piece of metal that had separated itself from the frame and sway bar. I also inspected the other side, and observed obvious and excessive corrosion on the opposite side as well. Had the complete separation of this part happened while I was driving on the curvy roads or on an interstate at highway speeds, it without a doubt would have caused severe vehicle damage and had major potential for driver and passenger injury or even loss of life. Fortunately, the worst case scenario didn't happen, but, I am still left without transportation, as this was my only vehicle. This vehicle had to be towed on a flat bed tow truck and is still awaiting repair.

- New Marshfield, OH, USA

problem #8

May 182011

Liberty 4WD 6-cyl

  • 62,000 miles
Loss of control of 2004 Jeep Liberty limited due to failure of lower trailing arm. Lower trailing arm snapped due to corrosion according to repair shop. The vehicle was being driven at about 30mph on rural back road on straight section. Jeep veered back and forth wildly until was able to stop. Both rear lower trailing arms were replaced, the broken one and the other one which was also badly corroded.

- Milford, PA, USA

problem #7

May 042011


  • 78,000 miles


The contact owns a 2004 Jeep Liberty. The contact stated that while driving at various speeds the driver thought that she had a flat tire, but continued to drive. The driver inspected the vehicle and noticed that the rear drivers side control arm had fractured. The dealer was contacted and advised him that there was no recall for that component. The vehicle was not repaired. The manufacturer was not contacted. The failure and current mileages were approximately 78,000.

- Clarksburg, MA, USA

problem #6

Mar 012011


  • 60,000 miles
The contact owns a 2004 Jeep Liberty limited. The contact stated that the vehicle exhibited a loud popping noise while the vehicle was idle. As the contact accelerated to 20 mph, she realized she had little control of the vehicle. The vehicle was taken to the dealer where they performed a diagnostic test and confirmed that the rear control arm was rusted and fractured. The vehicle was repaired and the dealer advised that the passenger side control arm was also rusted and could fracture at any time. The manufacturer was notified of the failure and the contact was awaiting a response. The current mileage was 61,000 and the failure mileage was 60,000. Updated 06/24/11 updated 1/18/2012

- Sterling Heights, MI, USA

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problem #5

Mar 182011

Liberty 4WD 6-cyl

  • 101,000 miles
I was driving noticing I had lost control of the car. I thought it might be a blown tire or alignment issue. I got out to check after driving awhile on a 30 mph road. I noticed the rear control arm on the drivers side was rusted and broken apart. I then had no rear control of vehicle.

- Fargo, ND, USA

problem #4

Oct 082010

Liberty 6-cyl

  • 56,000 miles


The contact owns a 2004 Jeep Liberty. While driving approximately 35 mph, the vehicle violently pulled to the right. The contact pulled over and upon examination, he noticed the rear lower control arm was rusted and broken. The vehicle towed to an authorized dealer where it was being examined for the cause of failure. The vehicle had not been repaired. The failure and current mileages were approximately 56,000. Updated evoq 02/01/11

- Mount Summit, IL, USA

problem #3

Jul 192010

Liberty 6-cyl

  • 99,156 miles
Owner of a 2004 Jeep Liberty. Leaving parking lot at slow speed hear crack, stop found left rear lower control arm broken. If car was driven at normal highway speed crash may have occurred and people injured. After closer inspection found that control arm has rusted through causing arm to brake. The control arm was replaced and the right side inspected and found in very rusted condition, it was also replaced and both old parts are available. Updated IVOQ 02/01/11

- Hiller, PA, USA

problem #2

Apr 102009


  • 36,000 miles
Near collision due to torque problem, vehicle moves slightly left with acceleration and moves substantially right with deceleration. If you release gas pedal in a curve vehicle moves right about 1.5 feet. Dealer test drove found vehicle shifting to left and right based on acceleration and inspected vehicle initially could not find fault. Only through lost Jeep forums with other owners of Jeep Liberty complaints of same problems found and the fix was that all of the rear bushings are worn on the lower control arms and possible the upper tri-link arm/bushing need replacement with the rear upper ball joint if movement present. Real problem is that due to the lower control arms bushings worn out that the rear differential is shifting slightly causing the vehicle torque problem.

- Vancouver B.C. Canada, 00, USA

problem #1

Jan 152008

Liberty 6-cyl

  • Automatic transmission
  • 39,122 miles
The contact owns a 2004 Jeep Liberty. While driving between 15-30 mph, the pivot bushings on the suspension control arms began making knocking sounds. The sound would occur when the steering wheel was turned left or right, during acceleration in a straight line, depressing the brake pedal, and when driving over a bump in the road. A mechanic stated that the pivot bushing located on the front and rear control arms failed. The failure began when the vehicle was first purchased and has become progressively worse. The contact scheduled a repair appointment. The powertrain was unknown. The current mileage was 40,435 and failure mileage was 39,122.

- Deltona, FL, USA

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