This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Rear power window of my 2005 Jeep Liberty fell down while car was parked, leaving the car open and unprotected. Called dealer, and he asked "is this your first time?" he says it is super common, and a design fault.
2005 Jeep Liberty back rear window fell down into door. Will not go up and needs new regulator. Dealership stated it would cost $400 to repair. After further research I see this is a huge problem and should be recalled. We bought the car brand new and no one ever rides in the back seat. Honestly, the rear windows have probably only been rolled down twice.
Rear driver window just fell into the door. Seems the power window regulator broke and you must buy the entire unit not just the piece that broke. I have researched this online and this is usual occurrence on this vehicle. There should be a recall. Also Chrysler seems to drag their feet on recalls. I turned in my recall card over a year ago on the ball joint recall and have yet to get a call to bring my 2005 Jeep Liberty in. This is unacceptable especially since the ball joints are such an integral part of the suspension.....I am afraid of my safety whenever I get on the highway fearing these joints are going to give out. Please help!!!
- San Antonio, TX, USA
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The window regulators continuously break. The windows creep down and cannot be rolled back up. Often, the windows fall down into the door causing a potential safety hazard for children or pets that could fall out of a moving vehicle. There is also a considerable theft and safety opportunity as the window regulators break without notice, allowing someone to reach into the vehicle. The left rear window regulator in my vehicle has broken four times now (it happens approximately every nine months), and the right rear window has broken once. I have been told by the service repair technicians to expect the problem to continue to occur, as the plastic part that is being replaced has not been changed in design. This last time that the left rear window regulator broke, a thick metal cable lodged itself into the latch in the door. The rear left door could not be opened. This is an obvious safety hazard in the even of an accident as an emergency crew would not be able to get the door open, nor could a passenger get out if need be.
The contact owns a 2005 Jeep Liberty. The power windows would fail intermittently. The rear and front passenger's side windows were off track and falling into the door panel. Also, the front and rear driver's side door handle had broken off completely. The vehicle was taken to her local dealer where the window regulator and the door handles and panel were repaired under extended warranty. On a later date, the front driver's side window would operate intermittently and was slow to return to the closed position. Also, both the rear driver and passenger's side windows were dropping back into the door panel. The vehicle was taken to a local service shop where they advised the window regulator was faulty in design and referred her to her local dealer. The vehicle was taken to the dealer where she was awaiting repairs. There were no recalls on the vehicle. The failure mileage was under 36,000 and the current just under 59,000.
The contact owns a 2005 Jeep Liberty. The contact stated that she has been having issues with her windows rolling up and down. Her door handles have been falling off as well. The contact stated they had taken the vehicle into the dealer for the problems to be repaired but nothing had been repaired.the contact stated her grandchildren have to ride in this vehicle and she does not feel as if it is safe. The general manager had not yet looked at the vehicle but is stating that they will not repair the door handles because the contact has abused the door handles. The failure mileage 40,000 and the current mileage was 59,000. The VIN was not available.
Component: Visibility:power window devices and controls details: The left rear window regulator failed on my 2005 Jeep Liberty. It could not be rolled up or down. Safety hazard as well as a theft issue. Never have back seat passengers and this window has not been used more then 5 times. Vehicle mileage less than 45,000.
The right rear window regulator failed on my 2005 Jeep Liberty. It cannot be rolled up or down. It will not stay rolled up and is a safety hazard as well as a theft issue.
Rear door window regulator malfunctions (Jan 19, 2009 and Aug. 11, 2009) causing vehicle exposure to climate elements and high theft rates when power windows are jammed in open positions.
The contact owns a 2005 Jeep Liberty. While driving 25 mph, the front passenger side window suddenly dropped into the door. The same failure occurred three weeks later with the rear driver's side window. The dealer stated that the windows needed to be replaced, but the contact cannot afford the repairs. She has not taken the vehicle back to the dealer and believes that a recall should be issued. The windows have not been repaired. The failure mileage was less than 70,000 and current mileage was 94,000.
I purchased a 2005 Jeep Liberty in July 2005, only 10 miles. I was excited as this was my first new vehicle. I heard good things about Jeep however, over past two years I am very disappointed in Jeep. I have had two recalls on my Jeep. One replace the ball joints and the other for a transmission/gear slip. Two months after I bought it, motor on the driver"S side rear window went motor was making noise and window just rolled down. On the freeway the window just came all the way down by itself. I brought the Jeep in and reps told me the regulator/motor was bad. I noticed that other customers had same problem. Little over two years later, other window on the rear passenger side went. My window broke Thursday night, 4/10/08. I was leaving work late and where I work isn't best part of town. I came up to my Jeep and noticed the window was all the way down! this is definitely safety issue. Called the dealership the next day at moore Chrysler Jeep peoria AZ 85382 told them what happened. I asked the rep if they would need to order the part before I come in. She stated and I quote, ?no, we don?T need to order the part as this is a common Jeep problem. We have plenty in stock.? this is obviously a manufacturer defect I was furious at this point since this is the second time I have had to go and get this fixed. This is not a wear and tear type of problem. This is a manufacturer defect and they know it is faulty product. This is common knowledge at dealerships and they know that! I can?T see how Jeep could knowingly put these vehicles up for sale like this! this is definitely a safety hazard. What if I had been parked at the mall" there is no defense, the window just rolls down by itself, with the engine turned off! as you can see I am very upset by this. This faulty motor needs to be recalled in all Jeep! I hope that no one gets hurt by this faulty motor as a child could easily go out the window! or they could get in and hide and rape or kill someone!
The driver side rear window slides down without use of the window control - it will then not go up. During driving this condition causes wind to enter the vehicle making for a dangerous situation.
Failure of power window cable caused rear door to be "deadbolted" closed without the ability to open when the cable snaked its way into the door catch system. When adding this information to a forum it was brought up by other members that this has happened to them as well. This "deadbolting" of the doors is a major safety issue.
A D V E R T I S E M E N T S
- Phoenix, AZ, USA