This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Recall number: 13V-233 and recall number: 16V-668 call dealer to have the recalls fixed, and they took my information saying they would call, but they never did. Now the problem has kept me from having the registration up dated. Resulting in getting thickets for driving with expired tags.
Takata recall I am pregnant and Jeep can not offer me any safety resolution, I could get into a accident and killyself amdy child I feel something needs to be done.also my front and back subfram is totally rusted out and they want to charge me for a whole lot of other things to do something with this. Help please I need to feel safe in my vehicle.
I am making a compliant to your company about my airbags and seat belt pretension. I received a recall notice in July 2017 and went online to find out how and where to get the recall issue handled. While online I was informed that the parts needed to correct my seatbelt and airbag problem was not in. I applied to receive an email to inform me of when the part(s) needed to correct this issue would be in. I was given a reference number since 7/24/17 and I have not received anything on getting my car repaired. I drive this car daily and would like to know when it will be repaired. My feelings of safety or constantly been tested as I have to travel daily and this is my source of transportation. I feel that 6 months has been long enough to wait for something to be done. Your company has not addressed this issue in a timely manner and no updates have been emailed or sent to me. I believe that for some reason I have been overlooked. I am still awaiting the parts needed with a list of available dates to get serviced in my community. Very disappointed in how this situation has been handled. I have not been in an accident or had any serious issues with my vehicle. I am making this complaint because I feel that you as a company has neglected to fulfill your duty and provide me with the safety measures deserving of a consumer.
The contact owns a 2011 Jeep Patriot. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (stoneridge Chrysler Jeep Dodge, 2700 stoneridge dr, pleasanton, ca 94588(925) 479-9090) was contacted and confirmed that the parts were not available for the recall remedy, and informed the contact that the parts were restricted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2011 Jeep Patriot. The contact stated that NHTSA campaign number: 16V668000 (seat belts, air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in December of 2016. The dealer (duluth Dodge Inc, 4755 miller trunk hwy, duluth, mn, 55811, ) was notified of the recall in December of 2016 and informed that the parts were unavailable. The dealer was contacted in April of 2017 and they stated that the part was still not available. The dealer was contacted the last week in August 2017 and confirmed that they had the part available and scheduled an appointment for September 1st 2017, when the contact had arrived the dealer apologized that they no longer had the part and that they would reorder the part but in their name. The manufacturer was not contacted or made aware of the failure. The contact had not experienced a failure. Parts distribution disconnect.
- Duluth, MN, USA
Search CarComplaints.com for these popular complaint phrases...
The contact owns a 2011 Jeep Patriot. The contact received a recall notification for NHTSA campaign number: 16V668000 (seat belts); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (Chrysler manhattan in New York city, New York) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2011 Jeep Patriot. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (brenner Chrysler Jeep located at 6039 carlisle pike, mechanicsburg, pa 17050; (717) 766-7686) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2011 Jeep Patriot. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact spoke to auto world of big stone gap located at 721 E 5th St N, big stone gap, va 24219, where it was informed that parts were not available and they did not know when parts would become available. The manufacturer was made aware of the issue and stated that parts would be available in June of 2017. The contact had not experienced a failure. VIN tool confirmed parts not available.
The contact owns a 2011 Jeep Patriot. The contact received notification of NHTSA campaign numbers: 16V668000 (air bags, seat belts). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted about the recall. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2011 Jeep Patriot. The contact received notification of NHTSA campaign number: 16V668000 (air bags, seat belts). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer, located on 629 West 54th street NY NY 1002 at 212-735-6614, was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2011 Jeep Patriot. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the parts to do the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2011 Jeep Patriot. The contact received notification of NHTSA campaign number: 16V668000 (air bags, seat belts). The part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.
The contact owns a 2011 Jeep Patriot. The contact stated that the air bag warning indicator illuminated. The contact received notification of NHTSA campaign number: 16V668000 (air bags, seat belts); however, the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 50,000. The manufacturer was made aware of the issue. VIN tool confirms parts not available.
The contact owns a 2011 Jeep Patriot. The contact received notification of NHTSA campaign number: 16V668000(seat belts, air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure.
The contact owns a 2011 Jeep Patriot. The contact received notification of NHTSA campaign number: 16V668000 (air bags, seat belt); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.
The contact owns a 2011 Jeep Patriot. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Safety recall S61- to replace orc. In my vehicle it has already been inspected and the module has internally failed. I fear for my safety driving my vehicle with my child, knowing already that my airbags and seatbelts will not deploy in the event of an accident. Chrysler has no idea when the part will come in and so we just have to "hope" I do not get into a car accident prior to then according to Chrysler.
I was not notified that my Patriot was under a major safety recall. I contacted Chrysler Corp. And was given the run around. I finally was put into a rental that I did not have to pay for ( I had to pay the first week because they refused to pay for it at first) and as of now my car is sitting in my garage with a full tank of gas, brand new transmission and brand new tires. There is no fix and I have been in a rental for about two months. I feel this recall is bigger then they are leading on and that there will not be a fix. I do not know what to do. I am extremely upset that I have been driving this care for over three years with my children in it and the possibility of the safety system not working terrifies me. Please let me know what I can do about this. I am at a loss of words. Side not: My drivers air bag malfunctioned a few months ago when I was driving it. This was before the recall and if I did not purchase a warranty I would have paid out of pocket.
The contact owns a 2011 Jeep Patriot. The contact stated that while driving at approximately 30 mph, a vehicle came across from the opposite lane and crashed into the front driver side of the contact's vehicle, the air bags failed to deploy and the seat belt pretensioners failed. A police report was filed. The contact sustained injuries and required medical attention. The vehicle was towed to an independent mechanic with the diagnoses unknown. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 60,000.
A D V E R T I S E M E N T S
- Murrieta, CA, USA