This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When I am driving my 2017 Jeep Renegade, which has an automatic transmission, the car will occasionally stall while the car is moving. A message will show on the dash that says 'shift vehicle to park' or something along those lines. I will go from driving normally, to having 0 rpms while I'm still moving. I turn the car off. I wait a minute. I try to start the car and it won't start, it just keeps cranking. Eventually, and after many failed attempts and fear of ruining the starter, I manage to get the car started, but barely. When it does finally start, I wait a few seconds and am then able to drive again normally. This has happened more than several times now in the past year. It is also worth noting that I schedule my vehicle for regular oil changes as recommended, but I often get an oil pressure low warning, sometimes right before the vehicle stalls. I often have to add quarts of oil to my vehicle, even with regular oil changes. I drive an average of 12,000 miles a year and I do not abuse my vehicle. When researching my problem I came across two remarkably similar issues in other 2017 Jeep Renegades. These two recalls do not show up when I check my vehicle's VIN against active recalls. It seems like more than a coincidence and I am asking that you broaden your scope for this issue in Jeep Renegades, because I or my family could be in danger while driving.
My son was driving home - city street - it was snowing and icy - the car stalled out and he swerved to the right jumped the curb and ran into a pole and tree. I have read several complaints for this vehicle in stalling out as well as recalls. The issue is supposedly repaired but it comes back doing the same thing. Due to this accident this has caused us to have body work to be done as well as other issues. The most important issue is my son could have been killed.
Transmission shifting hard makes noise and bogs down while driving or when accelerating. Seems like it slips into neutral. Takes to long to shift gears.
Started having problems with the car shifting very hard at random times and at various speeds while driving. Dealer said there was no problem the first time we had it inspected and could not reproduce it at the shop. We continued to have these problems and started to hear our valves knocking so we checked to oil. The oil was two quarts low and barely on the dip stick. We were only midway through oil change and we only service our car at the dealer. We took car to dealer and they said that using a quart of oil every 2000 miles is normal. It may be normal for this car but it is not normal for any car we have ever owned. It is unacceptable that they did not inform us at oil changes that we were having trouble maintaining our oil levels. This would eventually cause our car engine to fail and create a safety hazard while driving as the engine could turn off from lack of oil. This is unacceptable for Jeep to keep this manufacturing defect a secret because the research I have done has shown that this is a systemic problem with this vehicle.
- Liberty, SC, USA
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Transmission keeps skipping every 30mph increment. Now my car out of nowhere shuts off. It's happened now 3 times in a matter of a week. I will be driving and it doesn't let me accelerate and it asks me to put the car in park and turn it back on. When I try turning it back on it takes 3 times before I can start it back up.
The contact owns a 2017 Jeep Renegade. While driving approximately 15 mph, the vehicle stalled and, after repeated attempts to restart the vehicle, it finally started and the check engine warning indicator illuminated. Also, the "service oil pump" message displayed in the message center. The vehicle was towed to jacksons of enid Chrysler Jeep (4405 w owen K gamont rd, enid, ok 73703) where it remained since December 9, 2019. The dealer was unable to determine the cause of the failure. The contact also mentioned that the vehicle was taken to jacksons of enid Chrysler Jeep (4405 w owen K gamont rd, enid, ok 73703) three other times for transmission failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 45,000.
I have had my car just under 2 year, purchased new. When purchasing the car I asked if they would install a remote start and was told to just take it to car toys. We did almost a year later. We are at 1 yr 10 mths and just over 26,00 miles. Just recently the car stated stalling in the middle of traffic. I would have to put it in park to be able to start going again and then it lags to get going and quits shifting. The check engine light comes on and stays on. Sometimes it flashes though several errors, too fast to read them all. I have had the car in to the original dealer 3 times and another dealer once. I was told it needed a computer update, the wiring harness needed fixed and other things. They said it was fixed the first3 times. This last time they are telling me it is the after market starter, they think. They cannot guarantee it will fix the problem but now they are saying nothing is under warranty. The after market starter has been on there 11 months without issue. The first time this happened was 9/26.19. The current date is 11/13/19. This is a safety issue. Most times I have small children but have been luck to be by myself each time the car has stalled.
Auto trans, periodically on same trip, coasting down speed, clicking noise @28mph mostly but other speeds does it too. Had to dealer yesterday, reprogrammed module transmission control (tcm) and drive train control module (dtcm) started around 17000 miles (current mileage 19,500). Took short drive today, and 1 click at 25mph while stopping at stop sign. Back to work tomorrow and I will start noting the clicks.
After about one & 1/2 yrs from buying Jeep...brand new, it started shifting gears really hard. This seems to occur at 29-32 mph, it feels like the transmission is slipping and the Jeep will jerk very hard.
The vehicle loses power while driving. Slows down as the gas peddle is depressed then abruptly begins to speed back up. The transmission also jerks sometimes while increasing or decreasing speed. While driving on the highway.
I bought 2017 Jeep Renegade 1/2018. First 6-9 months ran good no issues noticed. When I reached approx. 28K miles, the Jeep started severe hard shifting with a clunk & car jerk anytime I was driving in speed range of 27-32 mph. Over next 5 mos. 10/2018'Feb/Mar 2019, I took my Jeep to same dealer purchased/serviced 5 different times. Each time same complaint of hard shift 27-32mph. This sporadically happens with no rhyme or reason to when only that it occurs during that speed range. I could be accelerating or coasting in town to decelerate and will happen. I filed a formal complaint to Jeep chryselr 1/2019 after 3rd dealer service visit not resolved. Dealer every time said all normal, no transmission issues. Now both dealer & Jeep insist hard shifting is normal claiming it is an electronic transmission that has a 'clutch' engagement around that speed and normal to feel when it engages or disengages. Both dealer & Jeep claim this is also common and more noticeable when it reaches colder weather but refuse to acknowledge any issues. I advised my Jeep didn't do this first few months when bought new during winter season Jan 2018, but still I am told by both dealer & Jeep that this is normal. I still have the problem today and no one has resolved. Now they just say nothing they can do. I even stopped driving distances may-July afraid to go over my 36K warranty. I am getting close to my 36K warranty exp. Now and asked for one last time to please figure out the hard shifting issues before something happens. I won't even let my 3 teen driving children behind wheel of the Jeep for fear that the hard shift & car jerks would potentially cause them to have an accident. I owe too much for trade-in value so am stuck with a new Jeep that has insane shifting issues and Jeep will not acknowledge, take ownership, or recall to fix even after multiple consumer reviews show same issue
Car would not give gas and completely stalled out on me, and cut off!! it would not turn back on for several minutes. I almost got reamed by a large dump truck because this happened in the middle of a back windy road!! also, my car is slipping out of gear from 1st, 2nd, and 3rd! dealership tells me I was almost out of oil"??? how can this be? I get regular oil changes, and funny thing is, they always tell me I'm low!!?? I'm first owner, purchased in November 2017! only have 36,000 miles! now dealership telling me this is "normal" for Renegade" why wasnt I informed before purchasing!!! this is a major sadety hazard! I was almost seriously injured, the dump truck screached to a halt by a matter of inches!!!!
While in motion, the transmission clunks randomly into a gear or, and sometimes miss shifts. When in sport mode, transmission won't shift whether shifted up or down leaving the car at speed dangerous in traffic.
Vehicle at first was not turning on then the following day on my way to work it stalled in the highway I was pressing the gas but it just wouldn't accelerate. It was extremely dangerous could have cause an accident. Just on side note I just bought this car from a used car dealership about 2 months ago
The contact owns a 2017 Jeep Renegade. On several occasions, while attempting to start the vehicle, the push to start button was depressed; however, the vehicle failed to start. Additionally, on several occasions and while driving various speeds, a warning indicator illuminated suggested that the gear shift lever be shifted to the park position before shifting into a drive gear. The vehicle was taken to coughlin marysville Chrysler Jeep Dodge Ram (located at 15777 watkins rd, marysville, oh 43040, (937) 246-5386) where it was diagnosed that the failure may be due to the type of fuel and that the vehicle was two quarts low on engine oil. The dealer also stated that the fuel suction door was misaligned. The vehicle was repaired; however, the failures recurred. The manufacturer was notified. The failure mileage was unknown.
This is related to NHTSA recall 18V731000. Temperatures have been high in August and the vehicle sputters while in park, in drive, in motion, at red lights, while accelerating, while decelerating or simply cruising at steady rate in town or highway speeds. It has been consistent for two to three tank fills of gas (mid and premium grade). The air filter was recently replaced and looks normal. We discovered the recall mentioned above and the symptoms certainly seem similar.
Took my car to the dealer twice, first they told me it was my new tires. This time they told me it a rear drive axle module Chrysler know about it and trying to find a fix.I have had to deal with this noise problem for over a year, with them looking at me like I don't know what I'm talking about.the noise gets louder and louder the faster I go. Have not been able to go on the freeway without sounding like my tires are going to fall off. I had to replace my tires because the rear ones wore out in the middle of the tread on both rear tires could this be because of the problem?
Gas pedal/acceleration will not engage when vehicle is in reverse, in a certain circumstance. This happens every time after I first start the vehicle, place it in reverse, and coast/roll backwards (out of my driveway, into the road, into traffic). Slamming my foot on the gas pedal results in no acceleration, so I just roll slowly into the road. Vehicle will accelerate normally after I then shift to drive. Not being able to quickly accelerate in reverse when leaving for work every morning is an obvious safety concern. I took this to my dealership, and they were able to replicate the issue. They then tested this issue on 2016 Renegade, 2017 Renegade, and 2018 Renegade. The 2016 and 2017 Renegades had this same issue. The 2018 Renegade reportedly did not have this issue. My dealership spoke with a Jeep engineer that has investigated this issue before, and tried replacing the entire transmission system as a solution. That didn't fix the issue, so the engineer claims that it's "working as designed." Clearly it's designed unsafely. I have included my dealership's notes indicating that they were able to reproduce the issue and my (and other) Renegades. And that they ended up diagnosing this as "issue is normal no problem found."
A D V E R T I S E M E N T S
- Green Bay, WI, USA