The contact owns a 2022 Jeep Wagoneer. The contact stated that upon entering the vehicle, she found that the pre-programmed driver seating position had been inadvertently reprogrammed, defaulting to the factory settings. Occasionally, the seat positioning would be reprogrammed erratically, preventing entry into the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who performed a software update, but the failure reoccurred. The vehicle was taken back to the dealer, who then replaced the seat control module, but the failure recurred and had become a regular failure. The vehicle was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 4.

- Anderson, SC, USA