Notes: Poor side crash test ratings from the IIHS are really no surprise.


really awful
Crashes / Fires:
1 / 6
Injuries / Deaths:
1 / 0
Average Mileage:
23,268 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Jeep Wrangler engine problems

engine problem

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2012 Jeep Wrangler Owner Comments (Page 3 of 5)

« Read the previous 20 complaints

problem #54

Apr 012014

Wrangler 6-cyl

  • 29,000 miles


Check engine had been coming on and going off for a few weeks finally has stayed on steady for over a week now. Called my dealer service department yesterday and told them about the problem. They told me to reset the computer to see if it would stay cleared. Reset before leaving work got about two miles down the road and it's burning bright again. I called them and they asked me to bring it in the following morning. Dropped it off and got a ride to work. They called me before lunch and informed me that I had a bad head on the drivers side of my Jeep and it would have to be replaced. So I'm jeepless for a few days bumping a ride to work until it's repaired.

- Resaca, GA, USA

problem #53

Mar 302014


  • 53,100 miles
I was driving over the weekend and everything was fine. My Jeep seemed a little sluggish over the last few weeks and the engine light came on and took it to the dealer to get an oil change and for them to let me know why the engine light is on. They came back and said it was a defective cylinder head and that it would be replaced under warranty. While I was fortunate to take it in promptly, it does concern me that this problem might cause my other heads to be susceptible to the same failure.

- Cohutta , GA, USA

problem #52

Mar 272014

Wrangler 6-cyl

  • 1,900 miles
Item is a recall, yet Chrysler is not shipping replacement parts to dealers in timely fashion. Absolutely ridiculous as this is a very dangerous situation. All local 5 dealers claim there is a waiting list for parts. Recall notice is N28.

- West Suffied, CT, USA

problem #51

Dec 022013

Wrangler 6-cyl

  • 18,000 miles


Was informed in Dec 2013 by Chrysler that my 2012 Jeep was in need of safety recall N28/NHTSA 13V-234. Have been waiting 3 months so far for part oil cooler tube and no known date when I can get one installed. Dealer says they can only order one of these every 14 days...Chrysler customer service says they can order 7 every 14 days to avoid some dealers hoarding parts. My vehicle has been deemed unsafe. I need to get this repaired. Who can get Chrysler to release the parts? this is terrible customer service.

- Billerica, MA, USA

problem #50

Jun 042013

Wrangler 6-cyl

  • miles
Jeep issued recall N28 on June 4, 2013. Since that time, I have been unable to obtain a repair despite attempts at two dealerships (salerno duane and nielsen Dodge) to schedule the repair. As of a phone call today (March 13, 2014) with the Chrysler group recall assistance center, chrylser is saying that they are only allowing 1-3 parts to be shipped to dealers per week. The dealer from whom I purchased the vehicle (nieslen Dodge) has confirmed this today via email and says it may be up to six months before they have the parts to repair my vehicle under recall N28. At that rate, it will be longer than 1 year from when recall N28 was issued to when the repair takes place (assuming parts are available by then). This is an unreasonable amount of time for the repair of this defect.

- New Providence, NJ, USA

problem #49

Feb 282014

Wrangler 6-cyl

  • miles
Received the recall safety notice and brought the Jeep into fields in glencoe, il. Was told the part was on backorder. It has been 3 months and the part still is not in. Called to check and they say that only one part gets sent every 14 days and people since August have been waiting. I'm now #100 on the list. If I do the math correct in 4 years I'll get the part. Hello" is anyone out there" safety recall!!! this is ridiculous. Called Chrysler and they said the parts are sent as soon as possible. Maybe they should go to a different provider.

- Laona, WI, USA

problem #48

Jan 082014

Wrangler 6-cyl

  • miles


Was told in the fall the recall needed to be done--October. The dealer, jim click Jeep allegedly put me on the list. I spoke to the service manager today and he said there are 3500 Jeep on his list and he's received 20 parts from Chrysler. Said Chrysler is dragging their heals and not providing parts in a timely manner.

- Tucson, AZ, USA

problem #47

Feb 112014

Wrangler 6-cyl

  • 28,700 miles
After commute of 35 - 40 minutes from work I pulled into my garage and closed the door down for the night as usual and went inside. I did smell a slight burning smell but thought it was related to outside fridge that failed. After being inside a few minutes we heard a noise coming from the garage. I went to check it out and found the starter on the Jeep was spinning on its own. My wife noticed smoke and then flames under Jeep. I managed to get Jeep out of garage and fire put out and disconnected the battery. The fire was basically contained to the area around the starter and related wiring/hoses. The Jeep dealer picked up the Jeep and has it now. I contacted Jeep factory customer representative rep with the specifics of the incident and was told my file would be turned over to the "special investigations" department. I can't imagine what the outcome of this incident would be had we not heard the noise coming from the garage or if my commute had been an additional 20 -30 minutes longer.

- Mobile, AL, USA

problem #46

Feb 052014

Wrangler 6-cyl

  • miles
Safety recall N28/NHTSA 13V-234 notification code N28 notice received approx. 4 months ago. Went to the dealership this am 2/5/2014 to have the repair done. Dealer said that they only get one part per month so they put me on a wait list. Apparently there are 15 ahead of me at jones Ford/Chrysler in wickenburg AZ. So it looks like a year plus wait. Can't be much of a part regarding the issue so am at a loss at the delay. The failure however can result in a incident. Some prodding to get parts out to the dealers may be in order.

- Wickenburg, AZ, USA

problem #45

Jun 192013

Wrangler 6-cyl

  • miles
Safety recall N28/NHTSA 13V-234 transmission oil cooler tube after having appointment rescheduled twice, dealership stated that they are only receiving parts for this recall once every 15 days. They have a wait list of around 40-50 people which means that my vehicle will not be taken care of for over a year. This is unacceptable.

- Beckley, WV, USA

problem #44

Jan 012014

Wrangler 6-cyl

  • 15,000 miles


I can, T get dealer to repair my recall notice. I started on Oct 2013 and bend back 4 times and they never have the parts. The dealer is anderson 3920north highway 95 lake havasu city AZ86404.

- Lake Havasu City , AZ, USA

problem #43

Dec 312013

Wrangler 6-cyl

  • 35,100 miles
Vehicles cylinder head is faulty and needed replacement.

- New Market, MD, USA

problem #42

Dec 132013

Wrangler 6-cyl

  • miles
I have had two notices for recall. I contacted Jeep in early October and November, they say they don't have parts and can't get any. Why do you do recalls if you don't have the parts. I want this fixed before something happens.

- Maple Park, IL, USA

problem #41

Dec 062013


  • miles
After receiving safety recall N28 / NHTSA 13V-234 from Chrysler, I contacted my local dealership (from whom I purchased the vehicle) requesting to get the transmission oil cooler tube serviced. They informed me that the part needed to be ordered (1) at a time with at least (7) days between orders. As a result, they said my vehicle cannot be serviced for 20+ weeks, putting myself and my family in jeopardy during this time. While I understand it is not the dealerships fault, this systems failure must be addressed immediately.

- San Diego, CA, USA

problem #40

Nov 292013

Wrangler 6-cyl

  • 13,500 miles
After receiving a recall notice (safety recall N28/NHTSA 13V-234 transmission oil cooler tube) in the mail, I called my local dealership (clear lake Dodge/Chrysler/Jeep, houston, tx) to schedule a service appointment to remedy the possible problem explained in the recall notice. Unfortunately, I was told that this dealership is only receiving approx. 1 - 2 of the parts needed for this problem per week and they have a list of customers for those parts already long enough that will take approx. A year to fill. I was told that I should continue to call the dealership approx. Once a week and see if they, by any chance, received enough of the parts to fix my vehicle. I find this unacceptable! I do not want to wait a year to get my vehicle fixed and feel that I (nor anyone else) should not have to wait that long to get a possible defect in my vehicle taken care of. Are there any other options for me" what can I do to get my vehicle taken care of immediately" I do not want to wait to get this problem taken care of and risk the possibility of the problem materializing and causing an accident that could result in my vehicle being destroyed or, even worse, injuring myself or others! I appreciate any help or advice you could give me in this matter! thank you.

- Deer Park, TX, USA

problem #39

Nov 192013

Wrangler 6-cyl

  • 11,200 miles
I received a safety recall N28 / NHTSA 13V-234. Transmission oil cooler tube. Called rick hendrick Jeep in charleston, SC to schedule repair. I was told that they can only get 1 part every 14 days and there are 80 people ahead of me. Doing the math that means they will get 26 parts over 365 days, so it will be 3 years before they can fix the problem. Unacceptable.

- North Charleston, SC, USA

problem #38

Oct 012013

Wrangler 6-cyl

  • 20,000 miles
Check eng light came on.went to dealer they said NO2 cylinder bad needs new head wtf theirs only 20000 miles on it.its now oct8th still waiting on the head. They should put out a recall. I'll never buy a pos Chrysler product again. O yea forgot to say this my wife's truck she drives it every day to her job at nbc.

- Arlington, TX, USA

problem #37

Nov 042013

Wrangler 6-cyl

  • miles
Recall notification received in Nov 2013. Dealer says they only get one repair kit per week. I was put on a wait list along with many others. No time or date when they would call back. Chrysler/Jeep should be producing more as I received pre-notification a month prior to receiving this one.

- New Smyrna Beach, FL, USA

problem #36

Aug 012013


  • miles
Rec'd Chrysler safety recall notice #1 in August - called dealership where Jeep was purchased - no parts, don't know when they'll get them in - told to wait until 2nd letter comes with further instructions. Rec'd Chrysler safety recall notice #2 on November 1st - called dealership again, still no parts, told they are getting 1 replacement part every 7-10 days and there is extreme backlog from manufacturer. Was also told that letter should state this dealership does not have part - not true. Was put on proverbial wait list for part. Also was told if any further damage happens to vehicle because of said part malfunction - Chrysler will foot the repair bill for the entire engine. Yeah right. Let's see if we get notice #3....

- Fox River Grove, IL, USA

problem #35

Oct 312013

Wrangler 6-cyl

  • 31,000 miles
I responded to a safety recall ( N29/NHTSA/ 13V-234 for a defective transmission oil cooler tube) received in Sept. 2013. I called the dealer and was told the part was not in stock, but would be ordered for me. Several weeks later I called again, still no part. The parts man informed me that the part was "being rationed" due to parts shortage - and that I would be contacted in the future. I asked if I was "in line" by my date of call, he said that I was. Still no contact. I do have a mysterious leak showing up on the garage floor - could it be this problem? my Jeep is a 2012 and has shown no leaks before.

- Tehachapi, CA, USA

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