This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Tipm failure. Blower motor for heat/ac stopped working. This part was replaced under warranty at approx 25K miles and now the problem is back. This is a widespread Jeep/Chrysler issue which they have come to settlements on for other models. This issue needs to be addressed for the Wrangler model line.
Got vehicle back from dealership after 5 different stallings and 3 times it did not start this is 3rd time at dealership. No code came up, tech drove 20 mins and they had no problem, said come pick up your vehicle. Got vehicle back on Thursday, drove Friday 240 miles with one stop in the middle with no issues. Drove back home 240 miles 2 days later, 3 hours and 45 mins into 4 hour drive, it stalled out with no warning. On single lane secluded road outside miami. Krome ave- no passing 2 lane road. Car stalled out with no warning. Was able to drift to side of road, waited 5 mins and it started back up. After it had stalled out and was on side of the road, it showed the lightning bolt in the venturi symbol. I escaped death and injury again. I have decided to get an insurance death policy on me. I think my luck is going to be running out after this being the 6th time stalling and 3rd time not starting. What do I do now"????" I have put a lot of money in this Jeep, with bumpers a lift kit.... I have no idea what to do. Chrysler is not helping. They have had other Chrysler vehicles including Jeep Cherokee that were recalled with this same problem but yet they cant fix my vehicle. I guess there were more rich people driving the other vehicles.
Upon starting this vehicle in my driveway in preparation to go to work, the wipers came on and will not turn off, or slow down.this is a right hand drive Jeep- I am a mail carrier and I have to have this to work six days a week. A week later the front power windows would not work for a period of time. The rear windows would work. Later in the day they suddenly started working again.I now have to raise the hood and pull the fuse to stop the wipers. The Jeep dealership tells me I have a faulty tipm and will have to buy a new one - $1019. It has been two weeks and they still do not have this part to repair the problem. I would guess the delay is due to the high demand for replacement tipms because they continue to use the defective ones in manufacture. This Jeep is only three years old, and I see that earlier years have had recalls for faulty tipms and even a lawsuit involving older models than mine.. this is obviously a problem Jeep knows about and has experienced for many years without correcting it.they obviously have continued to knowingly install faulty tipms in their vehicles. They should be held accountable and not make owners pay for something that they know is faulty when they manufactured it.
My Jeep engine stalled completely. I was taking off from a stop light on a 4 lane highway and it stalled with no warning. I was able to roll to a side road. I waited 5 mins and I was ablet to start it back up, replaced what I thought was the battery. 3 days later was on a busy interstate in downtown miami and it completely stalled again. In the middle of a busy 6 lane highway, I was very lucky to get through the traffic and roll into the median. I waited 5 minutes and was able to start it again. Drove directly to dealership that said it will take weeks to fix. Also have issue with lurching transmission at between 1500 to 1600 RPM. It clunks into the next gear. Also, getting electrical issues with cigarrete lighter. When using a charger in cigarrete lighter the radio does not work, it becomes just static.
The contact owns a 2013 Jeep Wrangler. The contact received notification of NHTSA campaign number: 13V234000 (power train, steering) and 14V631000 (electrical system, visibility) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
About a year ago the Jeep would lose power driving on the road, the ignition light would come on and then in 4 or 5 second it would regain power, this happened about 3 times and I took it back to the dealer I purchased it from in crawfordsville, Indiana. They said that they fixed it and for about a year I had no problem's. it has done the same thing twice in the last two weeks and I have now taken it back to the dealer again. The last time this happened I was on a ramp going from one interstate to another with a semi riding my rear bumper and if the power had not come back on quickly I would propably not be here today to report this.
A continuous issue with a delay or complete non operation of the horn when horn button is "tapped". the problem is easily reproduced, but two dealerships state the horn is working as designed. The horn always operates when the horn button is depressed for more than 1/2 second. Less than 1/2 second and intermittent operation results. Occurs in all operating conditions, including engine off. Difficult to warn pedestrians in a timely manner at times when inoperable.
The contact owns a 2013 Jeep Wrangler. The contact received a notification of NHTSA campaign number: 14V631000 (electrical system, visibility); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2013 Jeep Wrangler. The contact received a notification of NHTSA campaign number: 14V631000 (electrical system, visibility); however, the recall part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. The VIN was not available.
I received a vehicle recall notification about 8 months ago and despite my constant communication with my dealer, all I have received from them are vague excuses and the deficiencies have not been corrected yet. As a former military officer, these type of poor attention to recalls is unacceptable. Please asist at your earliest convenience.
The contact owns a 2013 Jeep Wrangler. The contact received notification of NHTSA campaign number: 14V631000 (electrical system, visibility); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2013 Jeep Wrangler. The contact received notification of NHTSA campaign number: 14V631000 (electrical system, visibility); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2013 Jeep Wrangler. The contact received notification of NHTSA campaign number: 14V631000 (electrical system, visibility); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
May 20, 2015 Chrysler customer assistance P.O. Box 21-8007 auburn hills, mi 48321-8007 attn: Customer complaints re: Recall notice #P61/NHTSA 14V-631 Jeep Wrangler unlimited VIN [xxx] customer service gentlemen: Evidently a service appointment means very little to you. Back in December last year, you sent me two recall notices concerning the heated mirrors on Jeep Wrangler. At the time, I removed the fuse from position M35 to disable this feature per the notices, and waited for the letter announcing that parts were available to correct the condition. That letter came sometime in March and I called the number to schedule an appointment sometime in mid-April and was scheduled for repairs on 5/20/15 at 7:00am. I specifically told the girl making the appointment that I did not have a ride and would have to wait on my vehicle. She told me that would not be a problem if I got there on time and they could move it through pretty quickly. Yesterday (5/19/15) a recorded message was left on my voice mail reminding of the appointment today. So far so good. This morning is where the inconvenience occurred. After arriving at the dealer at 7:00am, I was informed that they were running behind and still had 11 vehicles left over from yesterday. They said they could probably get to mine late this afternoon, or possibly tomorrow morning. Since this Jeep is my only vehicle, that is virtually an impossibility for me. I had already rearranged my schedule to be there this morning. Now I still have the same problem with no resolution. Needless to say, I view this as very poor customer service at least at the dealer level and I'm not happy about it. [xxx] cc: Benchmark Chrysler Jeep Dodge NHTSA
The contact owns a 2013 Jeep Wrangler. The contact received notification of NHTSA campaign number: 14V631000 (electrical system, visibility); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
My truck has been brought in for service twice for repeatedly stalling while in motion. It has been at the dealership service department for a combined 56 days. I first brought the vehicle in for service on 1/13/2015, after the vehicle stalled on 1/9/2015 while driving 70 mph, and 1/13/2015 when accelerating to 50 mph. My vehicle was cleared to pick up on 1/24/2015 following service that included computer updates, physical inspection, and road testing. My vehicle stalled again on 2/5/2015 while driving on a highway entrance ramp. In all three cases, the vehicle started without assistance in about ten minutes. I immediately returned my vehicle to the dealership for service. I was informed that the service department would contact the manufacturer to send a technician to inspect my vehicle. They never did. On 3/6/2015, I contacted Jeep customer service requesting additional help. My case was referred to a special case manager where my concerns were rudely dismissed. I have been contacted multiple times by the dealership to pick up my truck since 3/11/2015, despite the failure of the service department to identify what is causing the vehicle to stall. I do not feel the truck is safe to drive. I have a family and will not put them at risk because the dealership and manufacturer are being negligent. I will not pick up the vehicle until the problem is identified and repaired, or the vehicle is replaced. I have seen a similar case involving a 2013 Jeep Wrangler that stalls for unidentified reasons posted on the NHTSA web site. This also sounds similar to the recent GM recall due to defective ignition systems that resulted in stalling and caused numerous fatalities. Thank you in advance for your assistance.
The contact owns a 2013 Jeep Wrangler. The contact received notification of NHTSA campaign number: 14V631000 (electrical system, visibility); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2013 Jeep Wrangler. The contact received a notification for NHTSA campaign number: 14V631000 (electrical system, visibility) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
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- Sandston, VA, USA