This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Woke up approx. 0230 to find my 2013 Jeep Wrangler sport engulfed in flames in my driveway. The last time the Jeep was running was approx. 8pm the night prior.
Vehicle stalled without warning. It has stalled 5 times while driving with no warning at different speeds and after different driving times. This time I had only driven 5 mins and about 300 yrds when it stalled. It has not started 2 times prior when leaving work. After 10mins the vehicle started and I drove it another 515 miles to dealership. Waiting to see what they do after the 5th time at the dealership. This thing is going to kill me one day. It has already stalled on the interstate at 60mph. It is only a matter of time.
When changing the oil. When you remove the oil filter there is a plastic part on the shaft in the oil filter housing. This is a valve that controls the oil if the filter gets gummed up the presser causes this valve to open so that the oil will still flow if the filter is clogged. This plastic valve breaks during normal oil changes. To fix this 10 cent part you have to buy a whole new oil cooler unit at the cost of $237 also to have the dealership fix it your looking at $800 plus for a 10 cent part. Jeep changed the oil cooling filter unit in the 2014 models. This also happens not only in the Jeep jk V6 but also in Dodge chargers and any V6 models that use this same filter oil cooler unit. Part # 05184294ae number on image: 1 category: 3.6L gas; engine msrp$237 price may vary by dealer adapter engine oil filter seems like a ripoff that you can not buy a 10 cent part but have to buy a $237 unit that is not needed
Got vehicle back from dealership after 5 different stallings and 3 times it did not start this is 3rd time at dealership. No code came up, tech drove 20 mins and they had no problem, said come pick up your vehicle. Got vehicle back on Thursday, drove Friday 240 miles with one stop in the middle with no issues. Drove back home 240 miles 2 days later, 3 hours and 45 mins into 4 hour drive, it stalled out with no warning. On single lane secluded road outside miami. Krome ave- no passing 2 lane road. Car stalled out with no warning. Was able to drift to side of road, waited 5 mins and it started back up. After it had stalled out and was on side of the road, it showed the lightning bolt in the venturi symbol. I escaped death and injury again. I have decided to get an insurance death policy on me. I think my luck is going to be running out after this being the 6th time stalling and 3rd time not starting. What do I do now"????" I have put a lot of money in this Jeep, with bumpers a lift kit.... I have no idea what to do. Chrysler is not helping. They have had other Chrysler vehicles including Jeep Cherokee that were recalled with this same problem but yet they cant fix my vehicle. I guess there were more rich people driving the other vehicles.
About a month ago I was in the middle of a 4 hour drive I do on a weekly basis and 2 hours into the drive my vehicle stalled as I was slowing for a yellow light. There was no warning at all and it took me a second to realize it had stalled. I was able to roll out of the traffic lane onto a side road. The police showed up and helped me push it off to the side of the road. At that point I tried to start it, approximately 10mins after stalling and it started right up. I went straight to autozone and had a new battery installed, $250 and got going on my way home - fat, dumb and happy - until 2 days later when it did it again. The second time it stalled I was on a busy 12 lane interstate 95 in downtown miami. Again I did not know it had stalled, I was increasing speed from about 50mph to 60mph and pushed the gas pedal and nothing happened. I was in the middle of 6 lanes and immediately put my hazards on and rolled through traffic onto the side of the interstate. I waited 5 mins and it started right up and I went straight to the Chrysler dealer in kendall, fl. They gave me a rental vehicle - thank god. About 3 weeks later they changed out the PCM and gave it back to me - fixed (supposedly). 2 weeks later it stalled in traffic on a 4 lane hwy; waited 5 mins and it started fine, was later at the store got in the vehicle and it would not start just kept trying to crank itself, waited 5 mins later and it started. That weekend took it to Chrysler in tampa (jerry ulm) they said it is not in my warranty and I paid $400 for what I was told was a Chrysler "work around". 2 days later it would not start and it tried to crank itself. I turned the key off and waited 5 mins and it started right up and I went directly to kendal Chrysler, where it is sitting today as I write this.
- Miami, FL, USA
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The contact owns a 2013 Jeep Wrangler. While driving 40 mph, the vehicle jerked without warning and stalled. The vehicle was towed to a dealer, but was unable to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 50,000. Updated 04/07/16 consumer stated it is completely broke updated 05/29/18
The contact owns a 2013 Jeep Wrangler. While driving approximately 40 mph, the vehicle stalled without warning. The vehicle restarted after numerous attempts. There were no warning indicators illuminated. The vehicle was taken to the dealer where it was not diagnosed or repaired. The manufacturer was notified of the failure. The VIN was unknown. The approximate failure mileage was 30,000.
My Jeep engine stalled completely. I was taking off from a stop light on a 4 lane highway and it stalled with no warning. I was able to roll to a side road. I waited 5 mins and I was ablet to start it back up, replaced what I thought was the battery. 3 days later was on a busy interstate in downtown miami and it completely stalled again. In the middle of a busy 6 lane highway, I was very lucky to get through the traffic and roll into the median. I waited 5 minutes and was able to start it again. Drove directly to dealership that said it will take weeks to fix. Also have issue with lurching transmission at between 1500 to 1600 RPM. It clunks into the next gear. Also, getting electrical issues with cigarrete lighter. When using a charger in cigarrete lighter the radio does not work, it becomes just static.
My vehicle, 2013 Jeep Wrangler unlimited vent on fire, while I was driving on the highway, in russian federation. I observed the fire, coming from right side of engine compartment. I stopped, pulled out fire extinguisher, but all my attempts to put down fire failed. Entire vehicle burnt down completely in 7-10 minutes. Independent expertise, determine that cause of fire was leakage of transmission fluid on catalytic converter, on the right side of engine compartment. Also, I'd like to mention, that vehicle were purchase from official Jeep dealer in sankt petersburg, russian federation. Complaint were made to zao Chrysler rus I can submit police and emt reports, from the place of accident. I asked my friend, who lives in the United States, submit this application, so people will know potential hazards, which could happened on the road, and prevent them, so I will be using his address for future mail and correspondence thank you best regards [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
As I begin to pull into heavy traffic, I hear and see the check engine light warning along with the skid control light illuminating. The car then stalls leaving me sitting in 70 mph traffic. The vehicle starts back up but has a noticeable loss of power. This loss of power continued until I got home. When I finally get home I use a code reader which indicated it was a camshaft position sensor. Code P0344. This could have been a much worse incident as there were no mechanical issues leading up to this.
The contact owns a 2013 Jeep Wrangler. While driving at 40 mph, the check engine and traction control warning indicators were illuminated. The vehicle was taken to a dealer or mechanic who diagnosed that the electronic wiring harness needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 5,000.
Driving down the road another driver pulled up yelling that my car was on fire. I pulled over, saw the smoke and then the flames from under the hood. Fire and rescue determined it was an electrical fire. I had just had the safety recall taken care of for the mirrors last month and my state inspection done 4 days prior. It is at the shop currently under "investigation" by the dealership to determine the cause.
The contact owns a 2013 Jeep Wrangler. The contact stated that while driving at 20 mph, the vehicle stalled. The vehicle shifted into park and restarted. When the accelerator pedal was applied, it traveled to the floorboard but the vehicle would not move. The failure occurred twice. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 37,580.
My truck has been brought in for service twice for repeatedly stalling while in motion. It has been at the dealership service department for a combined 56 days. I first brought the vehicle in for service on 1/13/2015, after the vehicle stalled on 1/9/2015 while driving 70 mph, and 1/13/2015 when accelerating to 50 mph. My vehicle was cleared to pick up on 1/24/2015 following service that included computer updates, physical inspection, and road testing. My vehicle stalled again on 2/5/2015 while driving on a highway entrance ramp. In all three cases, the vehicle started without assistance in about ten minutes. I immediately returned my vehicle to the dealership for service. I was informed that the service department would contact the manufacturer to send a technician to inspect my vehicle. They never did. On 3/6/2015, I contacted Jeep customer service requesting additional help. My case was referred to a special case manager where my concerns were rudely dismissed. I have been contacted multiple times by the dealership to pick up my truck since 3/11/2015, despite the failure of the service department to identify what is causing the vehicle to stall. I do not feel the truck is safe to drive. I have a family and will not put them at risk because the dealership and manufacturer are being negligent. I will not pick up the vehicle until the problem is identified and repaired, or the vehicle is replaced. I have seen a similar case involving a 2013 Jeep Wrangler that stalls for unidentified reasons posted on the NHTSA web site. This also sounds similar to the recent GM recall due to defective ignition systems that resulted in stalling and caused numerous fatalities. Thank you in advance for your assistance.
The car began to idle roughly--it would rattle and shake just sitting at a red light. If I tried to just roll the vehicle slightly forward, it would stutter. Check engine light came on, but the manual informs to wait a few drive cycles to see if it will just turn off. Pulled the diagnostic code (P0306) and it was a cylinder 6 misfire issue. Took car in on 9 Dec 2014 and the entire left cylinder column was replaced. On 24 Dec 2014, the same issues began to occur and the check engine light illuminated with the same diagnostic code. Car will be taken in on 26 Dec 2014 for service.
Vehicle was in park, when I put it into drive, the engine shut off. Did this 4 times before I was able to keep it going. Got down the road, and when I stopped at the stop sign, engine quit again. Also Jeep would not go into drive it was stuck in neutral. After several attempts, Jeep went into drive. From there every time the vehicle stopped the engine would stall. No check engine lights came on, no warnings no nothing.
In several occasions the Jeep would completely turn off at red lights or after complete stops. I took the Jeep to the dealership 4 different times and was told nothing was wrong. On Friday 11/14/14 I was going 60 mph on the highway when the Jeep suddenly lost speed and immediately turned off/stalled, I lost steering power. It was very difficult to get out of the traffic. The Jeep did not turn back on until 45 minutes later as I waited for the tow truck. I was again told by the dealership that the computer diagnosis is not detecting any malfunction, really"?"
The hill start assist malfunctions constantly, this can stall the engine when starting out in traffic and cause excessive ware on the brakes and clutch. There are 2 switches that tell the computer when the clutch pedal is pressed. One when you first start to press in the clutch and another that tells the computer when the clutch is pressed in all the way. The hill start assist is programmed to use the switch that tells the computer when you first start to press in the clutch instead of the switch that tells the computer when the clutch pedal is fully pressed. This causes the brakes to stay locked up even after the clutch is fully engaged when starting on a hill. The computer needs to be reprogrammed to release the brakes as soon as you start to release the clutch petal before the clutch fully engages. The hill start assist should use the same switch that tells the computer the clutch is fully pressed which is the same switch that is used to prevent the vehicle from starting in gear and not the switch that tells the computer when the pedal is lightly pressed which is the switch that turns off the cruise control.
The affected parts in my 2013 Jeep Wrangler unlimited is the transmission (mileage 27,200). This event has occurred several times since the first time it was taken into the dealership in April 2014. I will be driving and the vehicle will not shift into gear (I have an automatic transmission). Doesn't matter how fast or slow I am going or if I am on flat and hilly roads. I will have to punch the gas and accelerate to 60-65 mph before the gear shifts. It scares me especially when I am only driving 30-40 mph. The RPM's will be up to 5000 and finally the vehicle will shift gears. The first time it was serviced for the problem (April 3, 2014) the mechanic did have the problem happen to him when driving my vehicle. They found a vacuum hose disconnected from the air-inlet elbow. Once they fixed that it seemed like the problem subsided briefly(3 weeks) then right back to gears not shifting. I have taken back to the dealership 2 other times now and they can not find anything wrong, of course!!! I love my Jeep, but feel very unsafe when driving it. I am not sure what I should do now, especially with the mechanic saying he cant find anything wrong.
A D V E R T I S E M E N T S
- Richmond, KY, USA