This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I am the original owner of a 2017 RHD Jeep Wrangler with 15,538 miles on the odometer. While under normal driving conditions, the trackbar bracket on the frame side broke away from the frame. Upon inspection by the dealership, it was noted that only one side of the bracket had been welded at the factory. Jeep will not accept fault and since my vehicle exceeds the 36 month warranty they state that I am responsible for all repair costs. Prior to this issue, I noticed over the previous year a slight shimmy in the front end thinking my tires were out of balance even when I had them rebalanced and had them rotated. I have been speaking to Jeep who has been unresponsive and evasive. I recently heard about other such incidences online and from JK forum which was recently validated by my insurance company who has rejected my claim for repairs because it is classified as a known fault.
While the vehicle is in motion while at speeds of 65 to 80 when you hit a bump there is severe steering wheel wobble that causes the vehicle to shake. It feels like the entire front end is going to fall apart. I have read other complaints on 2018 Jeep Wrangler as well citing a steering dampener issue.
My 2017 Jeep Wrangler needs a new clockspring. Both my 2008 and 2012 Jeep Wrangler had recalls on the clockspring. Why is there not a recall on the 2017?
7 episodes of violent shaking of the steering wheel and front of the car when driving on a highway. Slowing down and stopping the car were the only solutions to resolve it. Episode #7 was so strong that the car shifted from the middle line to the right lane. The car was inspected for this problem at Jeep service in glendale, ca but no problems with the car were found.
- La Crescenta, CA, USA
Search CarComplaints.com for these popular complaint phrases...
Vehicle delays when starting at times. Not always. Turn the key and wait about 2 seconds then it will crank. Radio goes blank at times. After powering vehicle off and on it comes back on. Biggest concern is the steering and the hood. Hood has come up enough twice to break the black straps that hold it down. After the 1st time I replaced with Jeep supplied replacement parts but it still happened again. Local dealer where I went to get parts claims it's a regular problem and Jeep owners need to just deal with it. When driving above 55mph feels like the Jeep is going to just come apart. Gets very loose and I slow back to under 55. Took it to my local dealer, not where I bought it and they claim everything looks normal. Something is wrong, I brought it to another dealer, a Toyota dealer, they placed it on the rack and claim there is too much play within the steering. They did not make any corrections as the recommend Jeep fix it under warranty. Went back to Jeep dealer and they inspected and claim all is fine. Truth is it is not fine, it is a major safety concern. I have driven many Jeep and none drove like this one. I reached out to a Jeep forum and it turns out this is a major problem a lot of people mentioned but have not been able to get Jeep to correct. Most people claim they had to pay for out of pocket to get a better sway bar. Most say they still have factory wheels and suspension, no added lifts.
While turning my vehicle to go around a parked car approaching a stop sign, I heard a snap and felt something but I did not know what it was. I left the stop sign and at the next curve, the steering did not work properly, the traction control turned on, and it felt like I had a flat tire. I pulled over and checked the vehicle, finding that the weld between the track bar bracket and frame had broken. My vehicle is a stock Wrangler with the stock tires and wheels, and it has not been off roading. I am thankful that I was alone in the vehicle and traveling very slowly when the weld failed. Had I been at highway speeds the results would have been catastrophic. It did not appear that the weld had made penetration into the frame, and that it was like that from the factory. I am aware of the current problems with the jl Wrangler and this weld, but I have not seen anything about 2017 jk vehicles. Chrysler has welded a bracket back onto the frame, but I question the other welds on the rest of vehicle and the overall quality control. I do not feel comfortable with driving the vehicle, or putting my family in it. I worry about every bump or twist when I am driving in this Jeep. I purchased the vehicle new and have lost confidence in Chrysler products.
The contact owns a 2017 Jeep Wrangler. While driving approximately 40 mph, the front end of the vehicle suddenly started to drift and caused the driver to lose control of the steering. As a result, the contact crashed into a metal fence post. The steering became inoperable after the crash and the air bags did not deploy. The driver and facial contusions. Medical attention was not received. A police report was filed. The vehicle was towed to cottage grove Chrysler (2800 row river rd, cottage grove, or 97424) to be diagnosed, but the cause of the failure could not be determined. The manufacturer was notified of the failure. The failure mileage was 11,324.
While driving at highway speeds the traction control system, anti-skid braking system, and or the combined operation of these systems for stability control, engaged intermittently and unevenly causing the vehicle to pull to one side or the other. This has occurred approximately five times under three different drivers all at normal highway speed and under dry road conditions. When this happened, there was an audible noise (like a vibration sound) of the brakes being automatically applied and a pulsing in the brake pull. The system has engaged itself while the gas pedal was being applied at highway speed on dry pavement. Immediately upon the system's application I moved my gas pedal foot to the brake where as I applied the brakes I could feel the pulsing in the pedal. This situation is an extreme safety hazard. When it occurs it both startles the driver and causes the vehicle to swerve to one side or the other. The system is definitely applying uneven braking to the wheels to cause the swerving. We have disengaged the traction control system in order to drive the Jeep in a safe manner. However, it requires the driver to disengage every time you start the vehicle. At present each dealer has been nonresponsive in taking action to correct this vehicle problem, the vehicle is still under warranty. Each time they say that their diagnostic system is not indicating any problems.
2017 Jeep Wrangler sahara unlimited smoky mountain 27000 bad driveshaft. No replacement part found Jeep has been at the dealership for 35 days and noone can tell me when the part is going to be in.
I purchased this pre owned vehicle and it has been a safety issue. It has abruptly stopped in the middle of an intersection and highway 4 times since purchase date. It is a life threatening, hazardous vehicle and I'm terrified for my safety.
On 04/28/2018 I went off roading to my favorite trail. The Jeep was stationary untilthe car startd to slowly move while it was on park. In an attempt to breaks and steer away from the water the truck steering and break wasn't responding to either direction. Took police enforcement a while to respond and as they arrive the tide took the vehicle and submerged all the way to the floor board
While driving my 2017 Jeep rubicon off road, in the middle of an obstacle, the steering wheel becomes frozen. With all my might I can not turn the steering wheel. I was slowly rolling back down off an obstacle, the front and rear axles were locked. As I backed up the drivers side front wheel started to get light so I was trying to steer so the Jeep leveled back out, but with all my might the steering wheel would not move and before I new it the Jeep was laying on its passenger side. The steering locking in this manner has happen three times in my new rubicon and also happened in my 2003 rubicon. I under stand the steering being hard or being erratic with the front being locked, but to not be able to move the steering wheel at all even when the tires are rolling does not seem right. Is this a factory defect or bad engineering on Jeep behave?
2017 Jeep Wrangler pulls to the right while low and high speeds. Inspected at 2 different Jeep service dealers and both state no issues found. 2nd dealer states notices issue but all Wrangler pull to the right. Needs to be recalled safety issue
The contact owns a 2017 Jeep Wrangler. While driving various speeds, the vehicle indepedently veered to the left without warning. The vehicle was taken to the dealer on two separate occasions and a wheel alignment was performed both times, but the failure recurred. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 22.
A D V E R T I S E M E N T S
- Dulles, VA, USA