This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have had repeated issues attempting to start the vehicle and it will not turn over. This usually occurs after I have driven the vehicle for at least 45 min. All lights and components turn on but the engine will not turn over, no indication that the engine is engaging. I tried starting in neutral and it does not engage. Battery is new, terminals are clean and fit properly. Vehicle is grounded. Sometimes after a half hour or more it will start. This happens at least once a week. Taken to mechanic e times and cannot get it to repeat.
All warning lights on the dash lit up. All gauges (tach, speed, fuel) fell to zero while I was traveling at 55 mph. Engine stayed running. Power steering failed but would engage intermittently causing over steering when it caught. Found a safe place to get off the road and turned vehicle off for 1/2 hour. The vehicle ran fine afterward. Limped it to the dealer a day later and they diagnosed it as a "star connector" problem. They said they've seen it before. There's much discussion on the internet about it occurring with the 2018 Wranglers. Jeep said that the replacement connector is just the same as the one which failed so this could happen again if the connector is not improved. Loss of steering is life threatening especially when it goes on and off intermittently.
1. On numerous occasions my Jeep has suffered an electrical issue that renders the power steering, power brakes and other components in-operable. My dash goes blank, then restarts showing just about every system feature as needing serviced. The dealer has tried twice to fix it stating that a Star Connector has overheated and is the cause for the problem. This is a huge safety issue and I no longer feel I can trust it to not happen again. 2. The vehicle is impossible to drive without the power steering and brakes. The wipers stick on along with the electronic radiator fan. 3. Yes, The dealer has reproduced this and stated so on the repair invoice. Stating multiple codes in multiple modules for loss communication. 4. No, the vehicle or component has not been inspected by anyone other than the dealer. 5. No warning whatsoever! It has now happened for a fourth time and is back at the dealer.
Driving down the road wipers turned on and wouldn-??t go off, all warning lights started flashing, jeep started to slow down, not accelerate, wanted to stall. Radio turned up on its own. Another occurrence I stopped at a stop sign and the jeep wouldn-??t go, I tried to put it in park and it wouldn-??t go into park, had to turn the jeep off and back on. Safety issues!! There should be a recall on jeeps for these issues I have read so many problems like this and it is NOT SAFE
Jeep JL shows various warnings about engine revs and sometimes loss of power steering while driving at all speeds. Sometimes the Jeep will not get out of park and this issue is intermittent. Have taken it to the dealership and they cannot find anything wrong. From reading forums it would appear there is a bad wiring harness that causes this but it is terrifying when it can happen randomly and then just goes away on its own like nothing happened. I have various videos of this happening while parked. This issue seems to affect many of the JLs and rubicons. It has been happening for about 3 weeks now. Jeep does not admit or see the issue and the error codes thrown would indicate literally everything is wrong with the jeep. Can provide videos of this parked but it can and does happen randomly while driving.
- Frederick, MD, USA
Search CarComplaints.com for these popular complaint phrases...
April 2022 - Driving down US 30 in Ohio had the electronic stability control warning light come on. Took to dealership and was advised that no codes were stored therefore no work could be done on the Jeep. Next time the ESC warning came on it also gave service gear shifter, stop/start not available along with loss of traction control. Was told it was the wiring harness getting moisture and had been replaced. Drove Jeep maybe 100 miles and same codes came on with loss of power steering at a speed of 70 mph on I-75. This time Jeep was in the shop for 45 days with no luck of pinpointing the issue. Was told by the dealership to continue to drive the Jeep until the warning lights trigger more often. Had to put Jeep In the ditch due to losing power steering. Now Jeep is not wanting to turn over and when it does start not able to get the Jeep to go into ANY gear. I can not believe I traded in my husband's Hyundai in for this paperweight as I do not feel safe driving it.
The vehicle intermittently fails to shift into gear when started. This also happens intermittently while driving (when stopped the engine turns off while the brake pedal is depressed. When the engine restarts to go forward it behaves as if it is in neutral and won't engage.) Additionally, on occasion, the instrument panel fails to function while in operation. There is a blog thread on this issue as experienced by others: https://www.jlwranglerforums.com/forum/threads/service-shifter.24255/ ***Note, the date listed below is when we first began experiencing this issue. This is an ongoing issue which is experience 5 or more times per week. The vehicle has been in and out of the shop without resolution. The cost is out of pocket. The vehicle is currently sitting at the dealership shop considered "unsafe to operate" while we wait on a solution.
I have two issues to report. First issue was while driving on interstate the dash went completely out. Had no idea my speed, fuel level, navigation....nothing. I slowed down to get off the road. Stopped and turned off engine. Turned it back on and nothing. Then it just popped on. I was able to continue on my way. Then I started having the second issue. Second issue to report. The Uconnect display monitor touch screen system is delaminating and now it changes stations, systems (navigation, weather, etc) on its own. I checked the Jeep blogs and this is a consistent problem for the past 8 years. There is an adhesive problem that Jeep/Chrysler is well aware of. To stop this flickering of stations from happening, I have to drive with one hand and take my finger on the other hand keeping it constantly pressed against SXM button. Or turn off the radio. This is a 4 1/2 yr old jeep with 68,000 miles. Jeep will not do anything except replace it at retail cost. I am not alone with this issue. There are 100's of stories on the internet blogs. This should be a recall issue to protect the consumers from extremely poor quality from a company like Chrysler. They knew this was a quality issue jet continued producing a faulty product. They should be better than this and held accountable.
Several messages display simultaneously on and off as the vehicle is in motion which results in power being lost, then restored in a matter of minutes which are critical when traveling in traffic or on the interstate. Steering and brakes are the first to go, but the car remains operational. The gauges display as if the car is stationary with check engine, brake, start stop disabled, traction control and many other lights displaying in error as these things are happening.
Since May of this year I have been trying to get my vehicle diagnosed and repaired. Multiple warning lights and messages go off at various times. Vehicle loses power steering and speed detection at a minimum. I have been to 3 different dealers at 5 separate times. A STAR case was opened by Fiat/Chrysler but was closed despite lack of diagnosis by dealer and concerns that the vehicle was not safe to drive. I have spent thousands of dollars and communicated multiple times to Fiat with no resolution. I have noted on various forums people complaining of similar issues. The following warnings are noted at frequent intervals; ABS needs service, shift module needs service, do not shift, do not turn off power, traction control, battery warnings and many more. Every possible warning indicator is coding. At previous dealer visit to current, the dealer advised that they could not diagnose and told me to pick up the vehicle. I advised Fiat and they supported me getting my vehicle despite concerns that it was unsafe. All documented.
The power steering went out while driving, check engine light came on, ABS Service, Service Shifter, Start/Stop unavailable, Service 4wd, Auto Park Disabled, Blind Spot Alert, Electronic Stability Control Service, Parking Sense Off. I could not shift out of Park. Many people are having this problem with their 2018 Wrangler JL and JLU and later models. All you have to do is Google this or go to YouTube to see. It may be a faulty ECU. In any case, this is a problem and a safety hazard.
When driving, vehicle will start throwing codes and lights, losing power steering and at times after this happens will not shift out of park. Also after this happens sometimes it will not start or shut off.
My Jeep has been having electrical problems many warnings across the dash including lost communication with ABS module this has been going on for about a month sometimes the fault won-??t let the Jeep go into gear I brought it to the local dealership they had it for the entire day and was told they can-??t find anything and that it would actually have to be happening for them to figure it out yesterday I was driving with my kids in the Jeep and the electrical want crazy and then I lost total steering while doing 55 miles per hour After my heart went through my chest I was able to get the vehicle stopped so according to my Jeep dealer I need to be in a near death crash in order for them to figure out the problem I wonder if any unexplained deaths involving newer Jeep Wrangler could be attributed to these electrical issues
The electronic dash unit (Stereo) that controls Navigation, climate, media and all other consumer input, changes the screen without touching it. The 8.4 unit is the main point of contact for a driver with the vehicle. The navigation blinks and switches areas with no touch on the screen. The dangers of the distraction is obvious to me. If they can-??t make a decent unit for their expensive vehicles, maybe they should leave it out or just stop making vehicles. It-??s obvious they have zero concern for customers-?? safety. This is a known issue to Jeep, Chrysler, Stellantis or whatever the carmaker-du jour is!! It-??s sickening what a company can get away with in this country.
In the middle of the intersection, the power steering turned off and the steering wheel locked. I could not move the steering. All dashboard lights came on as well as the emergency brakes. The gear shift also locked and refused to shift into any toner gear. The vehicle was completely disabled and would not restart. This is the 5 time this has happened. I took it to get serviced at my local jeep Chrysler dodge dealership and I am still receiving the same issue.
When driving or starting up the dashboard & radio will be pitch black not showing anything. Now when I started it up the other day I went to stop at a light and the Auto Shut Off warning light popped on and just stopped working. It will frequently reboot itself by radio standards and shut down the entire jeep system.
Service shifter comes on and can-??t go into. While driving it-??ll notify again and lock my steering making every hard to turn. Having to wait 10-30 mins just for to reset and get into gear then coming back on days later.
All electrical system failure. Loss of ABS, power steering, cruise control, transmission shifting, traction control, auto start, sway bar disconnect. Fan overruns. All dash warning lights come on. Electrical system will return to normal after several restarts and then randomly fail again.
The U-Connect screen is de-laminating. It is also disconnecting the Bluetooth connections for the phone and directions, changing input selections and volume randomly. This is causing me to have to use my phone and try to reconnect or look at the screen to see what's going on. This is causing me to be distracted while driving and also having to stop several times causing delays to deal with the screen not working properly.
Electrical system failure. All indicator lights come on and all safety feature warning lights activate. Automobile loses power and power steering stops working. Automobile then veered right into traffic other lanes of traffic on freeway. The problem has been confirmed by Ken Ganley Chrysler. The vehicle was inspected by Ken Ganley Automotive. Has been taken to the repair shop 4 times. Same problem continues to happen. Several warning lights came on all at once and vehicle lost power steering causing vehicle to veer right abruptly. Problem first occurred at the beginning of April 2022.
A D V E R T I S E M E N T S
- Albuquerque, NM, USA