This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My wife was driving her Jeep to work this morning and a warning message came on the info screen stating the vehicle was shutting down soon and to safely pull over. She only had a two minute warning which was not enough time to pull over to a safe place without risking injury from being hit from another vehicle. The Jeep ended up and powered down within the two minutes of receiving the warning which caused loss of engine power, no power steering and no power brakes. This seems to be a pretty dangerous combination. It literally left her in the roadway. We had the batteries checked and they are ok. The vehicle did start back but the warning light came on again so it is parked until we can get it towed to the dealership. Researching it online it seems to be a common issue with the 2018 JLU. She currently has 117,000 miles on the Jeep.
Electrical going haywire. While in drive it just wouldn-??t do anything the gear shift -??D-?? was blinking so I rolled to a safe place (thank god I was not on the freeway) turned it off then back on again apparently this is now a known problem not only for 2018 some were 2019 & 2020-??-?? please investigate
For the last year on several occasions the power steering locks up and I am unable to control the vehicle. The lights on my dash start flickering and the vehicle starts stuttering like it is out of gas. It seems like an electrical issue where the vehicle is getting mixed signals so the power steering locks up. On 2 occasions while in motion I tried to turn off the road causing the vehicle to stall into oncoming traffic. My jeep has been at the dealership at least 4 times for the same issue and I have had 3 active cases through Chrysler. This happened again a few days ago and the Jeep is currently at the dealership. This is a real concern, and I-??m scared for my safety while driving. This is an issue that happens at random times and then the vehicle returns to normal function.
The jeep had a p2138 code which is pedal sensor bad and p2127 took to black dodge jeep they found it bad replaced with OEM part 800 mi later p2138 code is back on and takes off on it's own
I'll be driving the jeep it's a 2018 rubicon jl and all of a sudden all the dash lights come on and if I stop the vehicle the D on the shifter will keep flashing and the jeep.wont move have taken into same dealership 7 times and it's continues to do the same thing they've changed abs module cleaned off grounds checked all plugs and connections and they keep saying it's fine. It's currently at the dealership for the same issue. It's been over a year of going to the dealership. Also one time.they told me it's ready came to pick it.up and it wouldn't go into drive.
- Delta, WA, USA
Search CarComplaints.com for these popular complaint phrases...
2018 Jeep Wrangler (JL) Sahara Safety features all disable with this issue: Power steering (this could happen on the highway) Stability (STC), Antilock Braking, Blind spot, etc. While driving their appears to be an electrical short. The steering wheel locks up and all lights on dashboard come on. Several error messages "Auto Park Disabled", "Speed Control Messaging Unavailable", "Service Antilock Brake System", "Service Transmission Continue in DRIVE. Do Not Shift or Turn Off Engine" - to name a few. Dealers turn me way with simple computer reboot solutions only for issue to reoccur. Issue presents itself intermittently. Dealer has regularly turned me away for being unable to replicate in non driving conditions.
I have taken vehicle into jeep 4 times in less than 2 years. Auto start stop (ESS) fails first then check engine comes on right after car shuts off on own WHILE driving & stalls hard. We have been rear ended because of it thankfully we were not on freeway after googling and asking jeep community this is VERY COMMON in these jeeps. Aux battery goes dead and causes this issue and burns out a fuse and the main battery. We have replaced battery 4+ times now because of this issue. This is a saftey hazard thankfully the times it shuts off on us isn-??t on the freeway where it can cause a multi vehicle collision most recent incident was 04/02/2023
Service start stop warning light comes on then service traction control then all dash warning lights come on then you lose power steering This all happens in seconds
All lights on dash light up while driving or in park, no power steering, all displays flickering, can not move vehicle. While in park, can not engage shifter, if I turn off vehicle while it-??s on the -??fritz-??, vehicle might not start for some time (15-40 minutes), this has been on going since 11/22, three visits to dealership, two at an independent shop. Dealership claimed the couldn-??t replicate issue/-??concern-?? Vehicle is simply not safe. I-??ve recorded many videos documenting these safety/vehicle issues. It-??s been nearly 6 months of trying to get a reputable diagnosis, repair and answers. I hope this isn-??t a scam? I truly need help.
Displays, "Service Shifter". Often followed by many, mostly random warnings, gauges fluctuate wildly, and disabled stop/start, traction and stability control; and sometimes loses power steering, and stalls and won't restart. The stereo volume, wipers, and cabin fan speed also can fluctuate wildly; worst case. This issue first appeared after going through a puddle, and seems to be exacerbated by high EMF areas; this is only corollary. This vehicle has never been used roughly or off road. The obvious dangers are, spontaneous maniacal warnings are a significant distraction to driving; if stop/start is not disabled vehicle will not start after stop at intersection, causing disruption to traffic; if power steering randomly stops working, which occurs while stopped or driving, the vehicle is nearly impossible to drive, and can only practically be driven by a strongman athlete. The coup de grâce where everything goes berserk, is usually when parked and attempting to reset the condition. The problem has not been reproduced by a dealer or service center; I have spent days inspecting grounds, harnesses, and inspecting, cleaning and replacing connectors. There's also a long list of mostly random codes for nearly everything, including the persistent lost communication with TCM. Up to October 2022 and 66,000 miles the only warnings or codes were for, wheel sensor (rep under warrantee), and "Small Leak In Vapor Recovery System" (leaky gas cap). A month+ after the warrantee expired, at about 66,000 mi, the vehicle began to generate random warnings and codes, and became unbearable (and dangerous) to drive. My observations and inspections and limited testing (haven't probed system circuits directly) lead to an assertion that the problem is system wide; many wildly various, mostly non repeatable, codes are recorded, systems that shut down are wildly various and not always repeatable; like there's nothing specifically or consistently wrong-but everything is failing. 5V reg in TCM?
On multiple occasions I have been driving to work (45 min drive) when all of my dash lights and emergency lights go on. I am then notified on the dash of start /stop system failure(which is off), The emergency hand brake light is on, electric stability control failure, service antilock break system, auto park disabled and my radio volume going to max. This is then followed by my power steering or something locks up not allowing me to steer my car that is in motion! Once I stop I turn the car off and it won-€™t start again. I have waited 20 min and restart the car which then the shifter won-€™t let me put into drive! This has happened mulitple times and I have taken to my trusted mechanic to repair but was informed it is a recall on my vehicle-€¦. When I look up my vin no recall reported so he gave me a form of the recall. Please help me, I-€™m honestly scared to drive my car because I don-€™t want this to happen while I-€™m on a highway or cause me to be in an accident. I shouldn-€™t be scared to drive my car.
Driving on highway at 75MPH, chime followed by all warning lights. Speedometer falls to zero and a series of system failures scrolls through on message board. While taking the exit ramp, power steering fails halfway through the loop. Speedometer returns to normal momentarily, then jumps back and forth until destination. Power steering does not return.
For several months the vehicle will randomly throw of multiple warnings while driving such as, service gaer shifter, may not be able to shift until your destination, traction control not working, abs not working, high speed fan randomly turns, windshield wipers randomly come on. Several times I even lost power steering while driving. This was very scary and unsafe as I had a very hard time turning off the main road into a parking to wait it out. Tool vehicle to dealer with no results. This is not a new issue. There are various on-line forums with many many people having the same issue and same results from dealers- Nothing. The manufacture has to be put on notice and figure this out and issue a recall to fix.
As I was driving, all my warning lights started going off. The dash said everything was unavailable (disconnect sway bar, traction control, shifter, etc). Power steering went out and the car was put into auto park while moving and the shifter wouldn-€™t work. Windows wouldn-€™t work, radio volume started changing, etc.
As I was driving, the ABS failed then multiple warning lights displayed and the power steering failed completely. Initially, I could not get the car to turn off.
2018 Jeep JLU Sahara 3.6 - Several weeks prior to January 2022 I noticed the Electronic Stop Start ESS feature was no longer working. There was also a message indicating the ESS was not working due to the battery charging. I took the Jeep to my mechanic (Not Jeep dealership mechanic) on January 14, 2022. The main battery voltage was checked and was above 12.7 volts. The auxiliary battery was checked and was approx 10.5 volts. I decided to replace the the auxiliary battery. Once replaced the ESS system started to work again and all electronic features returned to normal. Sometime in November 2022 the ESS stopped working. The ESS error message returned indicating the ESS was not working due to the battery charging. In late December 2022 the Jeep had a dead main (original) battery. The main battery was jumped and the vehicle started and ran normally for about a week. The voltage was checked several times using the voltage meter in the settings menu. Each time the voltage showed reading above 14 volts. One week after the first dead battery the battery went dead again. It was jumped again and started. The vehicle remained on and in park for one hour and was then driven. During the test drive I stopped the Jeep momentarily in the roadway to check the ignition. The Jeep did not start and could not be jumped. As a result of the battery failure my vehicle was blocking the roadway and could not be shifted out of park and into neutral. This was a dangerous situation. Later the voltage on both batteries was checked. The main batt voltage was 10.5 and the aux battery was 10.8 volts. This is a 2018 Jeep JLU. The first aux battery failed and was replaced in January 2022. The second aux battery has failed and will be replaced in January 2023 along with the main (original) battery. Three battery failures in one year is not acceptable.
Power steering and digital speedometer cut out without notice. Seems to be an electrical issue as it will throw a handful of lights at once and sometimes read "no bus". Has happened numerous times. Dealership replaced the aux battery. Did not resolve. Private dealerships are afraid to even touch it. Dealership I purchased it from "can't look at it until March" (5 months from now). There are reports of this all over forums and YouTube. Reached out to Chrysler directly and they basically just said "sorry your warranty is up".
When driving steering stops working transmission won-€™t shift wipers come on speedometer stops working radio gets loud engine cooling fan turns on fast and loud warning lights come on in dash abs, trac control, air bag, and service shifter. Have to restart vehicle and tap on small electrical connector behind the glove box to return to normal. Sometimes the vehicle won-€™t start or shift out of park. Problem is ongoing happens when idling sitting still or driving down the road
My jeeps backup camera randomly works. This is a huge safety issue. I-€™ve taken it to Jeep who said there were no recalls and made me pay close to $300 out of pocket to -€œupdate-€ my radio system. I am still having the issues and can-€™t afford to keep taking the vehicle back to troubleshoot further. This is a major safety issue as it-€™s not guaranteed my camera will work and if it does fail there is no telling when it will start working again. If you search forums you-€™ll see this issue being present with jeeps since 2016 to now. All different years. Please let me know what can be done or if additional info is needed.
I have had repeated issues attempting to start the vehicle and it will not turn over. This usually occurs after I have driven the vehicle for at least 45 min. All lights and components turn on but the engine will not turn over, no indication that the engine is engaging. I tried starting in neutral and it does not engage. Battery is new, terminals are clean and fit properly. Vehicle is grounded. Sometimes after a half hour or more it will start. This happens at least once a week. Taken to mechanic e times and cannot get it to repeat.
A D V E R T I S E M E N T S
- Columbia, TN, USA