We purchased a new 2020 Kia Niro ex premium phev on 10/10/2020 and regret it. Less than a week and 50 miles in we had the "check active air flap system" warning. Apparently this a known problem, https://www.kianiroforum.com/threads/2020-phev-check-active-air-flap-system.9142/ how ridiculous that a well know and very widespread fault like this is not addressed by the manufacturer before the sale. The 1-800 people were well aware of the problem but could not answer even the most simple question. Q - is the vehicle safe to drive? a - if you feel the vehicle is unsafe then don't drive it. Very cavalier but I suspect the rep was not proved detail and script. I have attempted to contact Kia directly and also via the BBB. From what I see the dealer is also a victim. I am building my case for a lemon law return. How sad a large and exciting purchase goes wrong so quickly and that basic safety questions can't be addressed. Consumer stated vehicle would randomly stop automatically and emergency brake would engage on it's own. Scan showed faulty body control module when consumer first purchased the vehicle.

- Talladega, AL, USA