This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
After repairing the mass air flow hose, purge valve, and the valve cover gasket. It didn't pass the state inspection. I was told to drive it a little longer to put miles on the car. So I did.. after seven week going back to have it check it was still showing not ready. The merchanic there couldn't tell me what the problem and their subjested to take it to the dealer after putting 1175 miles on my car
I am a disabled woman who became trapped in her own car because the lock mechanism on the door would not open nor could I roll down the window. This is unacceptable. I tried to climb over the gearshift to try the passenger door and hurt my back in the process. I called 911 for help
Closed driver's door and door would not reopen. I took car to auto shop and mechanic finally got door to open after about an hour and a half. He thought he had repaired the door and closed it, but when he tried to open the door for final inspection, again it would not open normally and upon further inspection he found the door lock mechanisms were not functioning correctly from the way they had been manufactured. And there was a recall on the Kia door lock mechanisms including my car's year, make and model. I am concerned this is a serious hazard, especially since I Transport small children, some in car seats. My car is an older car and I would like all four locks replaced with 'up to standard' locks.
Airbag light came on for no reason and will not go off. The driver seat and sunroof have an electrical issue where they work then don't, found that the switches are bad and work sometimes.
Locked car after buying it used drivers door will not unlock. Multiple complaints online about this problem. My daughter was going to drive this thing. Kia dealer did not even mention this to me, but did say it was 200 minimum. I hope this gets investigated. In an accident the door will never open. I drove the car home and after 2 hours it will not unlock.
- Belton, SC, USA
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The contact owns a 2005 Kia Optima. While in park, the automatic door locks failed. The contact attempted to use the remote for entry and heard a clicking noise. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 128,000.
The contact owns a 2005 Kia Optima. While the vehicle was parked, the locks on the door failed to work. There were no warning indicators illuminated. The vehicle was not repaired or diagnosed. The manufacturer was not notified of the issue. The VIN was unknown. The contact had not experienced a failure.
Drivers side door will not open, this has happened several times. When you pull on the outside handle it will make all the doors lock sometimes. I thought this was an isolated case, but there are several other compliants with this same issue. This is a severe safety issue if the car was in a crash.
I believe this problem should be a recall. This is a safety issue and needs to be corrected by the manufacturer. We had the same problem where the driver door would not open no matter what you did, . it wouldn't open from the inside or the outside. All the other doors would open, but the driver door. If you opened it with the key it clicked, but when you pulled the handle to open the door it would lock.. in order to get out of the car my husband, who has a bad back had to climb over the center console. You wouldn't be able to get out in an emergency and this issue needs to be addressed. Another issue that we are having is we are always replacing bulbs in the headlights and taillights; about once a month. We are forever getting pulled over by the police to tell us our headlight or taillight is out. There seems to be a lot of electrical problems with this car and they need to be addressed. The repair cost for the door was $400 and we should be refunded as well as everyone else who has paid to repair this defective issue.
Driver's side door would not open. You could click it and it would sound like it was going to open, but it didn't. had to drive to a Kia store and have the whole assembly replaced at the tune of $450. Interestingly enough, they did not seem to think this was a common problem, but I can see there are hundreds of complaints about this problem. I had my two year old grandson in the back seat and was very worried about getting stuck in the car. If this happens again, I will sell the car. There seem to be a lot of electrical problems on this car. I replace the headlights and taillights regularly (about once a month) and I am always having the engine light come on, when there is nothing wrong. How many of these complaints do you need before something is done" or does someone have to get killed first"
Driver's door will not open, from either inside or outside. The locking mechanism will not unlock, leaving no easy access or exit to or from the driver's seat. This is quite a hazard as the operator could become trapped in the car in an emergency (and the problem has been reported all over the internet for some years now as being very common to this particular car). Why has NHTSA been ignoring this problem?....updated 12/09/15 updated 08/30/2017
My passenger side door will not unlock, and can not be opened from inside or outside of the vehicle. The only way to exit the vehicle is to either crawl out of the window or crawl over the center console. My fear is if in the event of emergency the door would not open and we would be sick in the vehicle.
I became entrapped in my 2005 Kia Optima when I accidentally hit the lock. Its been an issue before. While its dangerous to keep it unlocked, I chose that over being locked out or being locked in. Last night my elbow hit the lock as I parked. I had my coworker come pull the handle while I pushed the unlock button. While it has worked after several tries in the past, it just wouldn't give in. I then, had my coworker try the passenger side and it popped. I'm now reduced to climbing over from the passenger side door. While its painful and timely, its not as bad as climbing over the back. I've had to do that when I had no one to call for help. It's so dangerous not being able to get out of your car when you're ready. Its also horrible to think about your vehicle not being there when you come outside because you left your doors unlocked for a car thief. If I open my passenger side door and press lock and close it. I will not be able to enter or use my vehicle without breaking a window. If there was a fire cause by some sort of collision, my child and I would be burned before I could get to him. If me or a passenger accidentally hits the lock before we get out, I'll have to break my own window to get back in. I sent the corporate headquarters an email which I'm sure will be ignored like the many others sent before me. This is sad cause mechanically the car seems to run great. This is my second one. If I had of kept that one longer, I'm sure I would've experienced the same issue. This is definitely a safety issue that needs to be acknowledged and fixed.
Passenger side door no longer opens. This is a safety issue. Driver must enter and exit vehicle from passenger side. This is dangerous. Kia dealership was not able to open the door or fix the problem...
I cannot enter and exit my car safely anymore. The drivers side door lock will not unlock with key fob or by key manually. I was in a hurry at one point to exit to retrieve my child who had exited the car and was heading into traffic at a parking lot and I could not get out of the car. I had to exit from the passenger side. The door works in rare instances, but is not reliable or dependable. This is my only mode of transportation and I have owned the vehicle since new. However, I no longer feel safe should I have an emergency, I may not be able to enter or exit the car as needed.
1. the driver side door locks and refuses to unlock. The driver side door cannot be open and the driver side door knobs inside and outside are not working. This can be a serious safety issue in an emergency situation, because the driver cannot escape through the driver side door. This issue must become a recall item as soon as possible. (happened on 05/13/2013, about 82,000 mileage) 2. driver seat (power) is not working since about 52,000 mileage. (around spring 2010).
The passenger door lock started sticking and will not open. Now both doors are locked and I cannot open either. The back doors do open, however it was very difficult to climb out the back door. I don't know how I will even get it to a dealer to fix it.
Drivers side door locks and refuses to unlock if the door is completely closed. Huge safety issue, as I've been forced to crawl out the passengers side multiple times daily!
The driver side door will not unlock from the inside or outside. I can hear the assembly trying to work, the key will unlock the other doors. This is a huge safety issue in an emergency. I called the Kia dealership iand they told me they had never heard of this with this vehicle. How many people are going to possibly lose their life in an accident, because of this defect before there is a recall.
A D V E R T I S E M E N T S
- Dallas, TX, USA