This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
White paint on roof and around door is flaking off in large sections. No accident. Not covered under warranty. Appears to be a known issue with Snow White Pearl paint on Kia vehicle - widespread paint failure can affect visibility, resale value, and long-term corrosion.
The paint on my 2015 Kia Optima is severely peeling off, especially on the trunk, hood, and driver-side pillar. The passenger side also has some peeling. This is not a minor cosmetic issue -?" it significantly affects the vehicle-??s appearance and long-term durability. Many other owners of this model have reported the same issue, indicating a widespread paint defect. I contacted Kia through several official channels and received no response. I believe this is a manufacturer defect and should be addressed as a broader consumer issue.
Factory Paint Defect Inherent, known to KIA models 2015 Optima Snow White Pearl Paint SWP. (including 2013 thru 2017 all share the same identical paint code). Citrus KIA in California inspected my vehicle and confirmed the paint damages are a known inherent factory paint defect. This is a nation wide issue, thousands of owners continue reporting this inherent paint defect on their Optima SWP. Basically this is an issue with all car manuacture's with white paint. Toyota and Hyundai accepted responsibility for this same factory paint defect and is repairing their customers vehicles. Class Actions Lawsuits have been filed against KIA and Hyandai for this known factory paint defect with severe safety concerns. This paint defect expanded into the layered glass of the windshield causing the adhesive to bubble. Insufficient adhesive could detach it during a crash or break while driving. The large chunks of paint continuing to fall off even while driving could impair visability to myself and other drivers. Citrus KIA inspected my vehicle and confirmed the damages to my vehicle are caused by this known factory paint defect. Wrote me an estimate reopened my case originally report 6/2024. Corporate KIA closed my case with the explanation 3/36k paint warrant expired. This is not a paint warranty issue. This is damages caused to my vehicle and thousands of others with this same inherent factory paint defect known to KIA. It is the manufactures responsibility to make this right. This inherent defect continues to rapidly spread through out our vehicles, causing further damages. These untreated areas now have rust subject to corrision which will lead to integrity of the body structure. Please recall this inherent factory paint defect. It's over whelming how many owners continue reporting this to their dealers, posting pictures of their ruined vehicles. We need help. Please recall SWP of Optima 2013 thru 17 with no limitations how old or amount of miles. Thank you
This is about paint damage on my Optima is a known factory paint defect.This factory paint defect, specifically paint delamination causes bubbling, peeling then flaking off in large chunks while driving, has been reported on 2015 KIA Optima with white pearl paint. The damages ares are exposed to the metal, subject to rust and corrosion. On 5/30/35 KIA in Ontario, Ca. Body Shop Manager Yvonne Ramirez inspected my vehicle and immediately confirmed the paint damages to the exterior of my vehicle is a known factory paint defect on 2015 Optima with white paint. Yvonne instructed me to contact Corporate KIA, report the case, receive a claim # then contact her to schedule an appointment for the repair. On June 3, 2025 KIA reopened case number [XXX] originally reported on June 11, 2024. No claim # issues, no repairs made. Safety Concern: The paint damage has affected both sides of the adhesive inside the glass securing the windshield. This is a nation wide problem. Owners have documented and continue to keep reporting this problem to KIA, NHTSA, AutoLine and BBB. Several class-action lawsuits have been filed against KIA in USA and Canada. This is also happening to Toyota, Honda & Subaru. It-??s basically all the car manufacturers who are using this pearl white paint. The amount of Optima owners dealing with the massive rapidly spreading paint defect to their vehicle is over whelming. December 2023 my 2015 KIA Optima SXT Pearl White beautiful exterior paint began to bubble, peel, flake followed by large chunks of paint falling off even while driving. This started on the roof top right and left of the rear window. February 2024 - the same paint damages started on the right and left sails/pillars next to the front wind shield and is causing damage, bubbling and spreading through out the left and right side of the glass. It is a safety concern. March 2025 - the same paint damage started on the top right truck with huge chunks of paint falling off while driving.HELP INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INF
Bubbling and painting chipping on the driver door, passenger driver's side door, at the top roof at all doors, around the front mirror, and passenger and back passenger door. Pearl white paint. I believe the ENTIRE kia needs to repainted and fixing one spot is not the solution!! This includes the top of the car and racks on top if your car has them.
The paint on the vehicle is separating from the body. This vehicle is available for inspection at any time. The paint begins to peel and break off when it rains, and it washes into the drains. From there, it ends up on the grass where my young child plays, potentially getting on his hands and into his mouth. Additionally, animals like birds are picking at the paint on the grass. My insurance has verified this problem, and there were no prior signs that indicated any issues. Recently, following a storm, water started bubbling up beneath the paint, causing it to crack and eventually blow off. It started in a small area but with every rain gets worse.
On October 10th 2024, my 2015 Kia Optima caught fire while I was driving. The fire originated from the engine compartment, completely engulfing the vehicle in flames within minutes. Component/System Failure: The exact cause of the fire is unknown, but Kia had previously issued a recall for this model due to an engine defect that posed a fire risk. The vehicle is no longer available for inspection as it was completely destroyed in the fire. However, I have multiple videos documenting the incident, including footage of the fire and the aftermath. Safety Risk: My safety and the safety of others were severely compromised. The fire started suddenly while I was driving, forcing me to evacuate the vehicle immediately. If I hadn-??t reacted quickly, I could have suffered serious injuries or worse. Additionally, the fire posed a danger to other drivers and pedestrians nearby. Reproduction/Confirmation: The issue has not been reproduced, but it aligns with the recall Kia issued for this model. Prior to the fire, I attempted to schedule an appointment with Kia to address the recall, but I never received confirmation, and no inspection was performed. Inspections: After the incident, I contacted Kia, and they sent an investigator to inspect the remains of the vehicle. No police or insurance representatives conducted an independent inspection. Warning Signs: There were no warning lights, messages, or obvious signs of a problem immediately before the fire. However, I had previously noticed a recall related to fire risk for my specific model and attempted to schedule an appointment with Kia, but they never responded. Given Kia-??s history of engine fire recalls, I strongly believe this incident is related to the known defects in this vehicle model.
Pearl paint has been peeling more and more especially when washing my vehicle. This shouldn't be happening and i see similar paint issues with other Kia and Hyundai models. I need Kia to take accountable and responsibly for their defect.
The snow-white pearl paint is peeling off - this is a common problem, and the paint is flaking off - not adhering to the base material - seems like a factory defect. This will be a huge re-paint cost to be fixed, and it is just getting worse over time
I purchased a brand new Kia from an authorized Kia dealership. The vehicle in question is a 2015 Kia Optima, white pearl in color. Since its purchase, I have maintained this vehicle ensuring that it is serviced regularly at authorized Kia service centers and taking all necessary steps to protect its exterior. Despite these efforts, I have recently observed a drastic deterioration in the paint quality of my vehicle. Specifically, the paint on my Kia Optima has been peeling extensively in several areas, including the roof, hood, and trunk. This issue not only affects the vehicle's aesthetic appeal but also raises concerns about the potential for further deterioration and damage to the underlying metal, which could lead to rust and other long-term issues. I have conducted some research and discovered that paint peeling issues are not uncommon with vehicles of this model and color. It appears that this problem may be linked to a manufacturing defect, particularly with the application and adhesion of the paint. I believe this to be a defect that falls under Kia's responsibility, as the paint should reasonably be expected to last much longer under normal use and care conditions.
I owned my 2015 Optima slx since they have it replaced my engine in kearny mesa dealership I paid out of pocket from repairs labors there is a defects on door panels airbags electricl wiring harness never received any claim compensation settlement from those claim accidents that iam not at fault for it is unlawful unconstitutional unfair I deserve a restoration of my personal vehicle I owned it I lived in it.
A D V E R T I S E M E N T S
- Mountain House, CA, USA