10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
79,553 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Kia Rio engine problems

engine problem

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2015 Kia Rio Owner Comments

problem #1

Dec 082017

Rio

  • 79,553 miles

A D V E R T I S E M E N T S

Purchased the car from Kia dealer on 5/20/17 with limited power train warranty. Had oil change done on 7/22/17and again on 10/14/17(copies were provided to the warranty company). The second one was at the dealer. On 12/8/17 my daughter was driving down the street and felt a jolt and saw smoke coming from the hood of the car. She was able to pull over and get out of the car safely. Someone used a fire extinguisher to put out the fire before the fire department arrived. It was towed to a different Kia dealership who said "the engine has internal damage that locked up the engine and caused oil to spill and catch fire." The warranty company denied the claim and said that it was lack of maintenance and there wasn't any oil in the car which contradicts what the dealer said. We tried fighting it but after a month we needed transportation and reported the claim to our insurance company who totaled the car but did not give us full value because the warranty company said it was lack of maintenance. Now we see all the reports on other Kia's going on fire and believe our car had the same issue. We lost over $7,000 on the deal.

- Orlando, FL, USA

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