While driving with my 4 year old twins in my 2012 Kia Sedona the passenger power sliding door repeatedly opened while the vehicle was in motion. The first time I was actually entering the expressway on the on-ramp - not certain of my exact speed but I was accelerating to allow me to yield into traffic. I obviously pulled the van over immediately - my daughters and I both frantic. This was the second issue with the power doors that particular evening. The first issue occurred approx. 10 minutes earlier when I was unable to get either door to open at all. I tried to open them with the remote; the overhead console open/close; the interior open/close on both doors; I turned off the power to the doors and tried to open them manually - the doors would not open. They continued to set off the interior lights/alarm as if they were trying to open but were not. Thinking it may be related to outside temperature (which is what Kia had suggested to me previously when I had complained about issues with the doors sticking) I proceeded towards my home. The passenger side sliding door opened twice more. I never imagined anything like this could happen - when you purchase a vehicle shouldn't it be safe to assume that doors (such as power sliding doors) will remain closed when they are supposed to. There is most definitely some kind of mechanical failure that is allowing this to happen. Kia suggesting that they cannot do anything about this is not acceptable. I understand the desire to duplicate the issues as I have described to them but unfortunately I cannot make that happen any more than they can. The solution to this problem is not cross your fingers and hope for the best. The vehicle doors are randomly latching and unlatching. There is significant risk to my children that are passengers in the vehicle when the doors open during operation.

- Clinton, OH, USA

Key stuck in ignition. Parked mini-van, cannot remove key from ignition. While turning counter clockwise, stopped at acc position. Can turn key clockwise, restart engine, turn off engine, key would not turn counter clockwise past acc position. Took to dealer, dealer could not duplicate problem. Cost $170. 2 days after pick up mini-van from dealer, wife drove to grocery store, could not remove key from ignition. Checked internet, seems that there has been a problem going on since 2006 with numerous Kia vehicles but no technical service bulletins. I was able to duplicate it once. I could not turn key counter clockwise past acc, when I took foot off brake pedal, vehicle rocked slightly, heard click and saw gear selector lever shudder. Now could turn key and remove from ignition. I think something wrong with shifter linkage not releasing microlock in ignition.

- Hayward, CA, USA

My son was driving the car with my grandson in the front passenger seat. Smoke came out of the air conditioning vents and a fire started in the wiring below the dash on the passengers side. My grandson put out the fire with his shoe and after turning off the ac the smoke stopped. Dealership said blower motor was drawing too much current. Subsequently they found a 40 amp fuse had blown and a bad motor resistor. This problem never should have happened and if the fire had spread, at best the car would be totaled and worst case a serious accident with possible loss of life. Next issue is a bad ignition switch. It was very difficult to turn the key in the switch. Replacing key did not help. Ending up replacing ignition switch. In an emergency not being able to use your car could be life threatening.

- Perham, MN, USA

I bought this 2012 Kia brand new in 2011 well, a few months ago, we took it in for and oil change and it was making a loud noises in the engine, they fix it. Also a part feel of the vehicle which secures the side door they orders the part and we had to keep calling then to see if they got the part in finally they did I talk to them about the lights not turning off after we turn off the vehicle and has ran the battery down several times and I had to replace the battery they check it out and could not determine what the problem they had to call someone. They said they would get back to us four months ago no response so I took the vehicle in today to get and oil change [xxx]. said he can"T help me the warranty is out and pretty much just get over it, call their crop office well [xxx]. just grab a business card and gave it to me with a grin on his face like yea good luck with that one.person I spoke to ask me a few questions and then hung up I called back talk to someone who said give me a few days to research the problem [xxx] told me they will check out the lights in which they did I assume. Went to pay for the oil change no mention anything about the light problem so I asked the status of the light problem. [xxx]. said it was an ?electrical problem? and they need someone to authorize him to fix it.I asked won?T Kia authorize them to fix it he said no we had to so I asked him if we authorize it that means we had to pay for it right." He stated yes. I be responsible for the bill right he stated I would have to pay them a minimum of $150 for the labor before they put it back together or give me my van back. We ask him is there a chance it could catch on fire or anything he stated no but it is an electoral problem that is a that was there before we bought it's not something we did or cause he agree. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Mont Belvieu, TX, USA

2012 Kia Sedona doors freeze shut and will not open in cold weather when doors finally open they do not close all the way and alarm sounds entire time doors are partially open. My children are at risk in this van and should be recalled to fix problem. Many complaints on line with no permanent solution.

- Springfield , PA, USA

2014 Kia sorento limited safety issue: The electroluminescent speedometer isn't readable during daylight operation. This causes a very real safety situation when the driver has to take his eyes off the road for 3 or 4 seconds to figure out how fast he is going. The display is entirely programmable by Kia. They have chosen to show the speed by a small dark red marker against a black background. During daylight driving you have to hunt for the marker. Put on sun glasses and it can take 5 or 6 seconds to find the marker. All that time you are not looking at the road. Simple program changes and software updates could easily solve this problem. - make the marker longer and/or bigger, make the marker lighter red, make the marker white, or show the speed numerically in the center of the speedometer. All these could be driver selectable from the existing "settings" menu. Kia has been made aware of this problem since at least June 10, 2013 (case # [xxx] ? customer service representatives [xxx]). they are liable for accidents caused by this faulty product. The local Kia service people recognize the problem but only corporate Kia can fix it. Other than this safety issue my $39,050 2014 sorento limited is perfectly assembled and excellently designed. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Billings, MT, USA

The contact owns a 2012 Kia Sedona. While the vehicle was parked the contact removed the key from the ignition and noticed the ignition and the key were extremely hot. The failure occurred after driving approximately thirty miles or more. The contact measured the temperature of the key and stated it reached 101 degrees Fahrenheit. The vehicle was taken to the dealer for diagnostic testing. The technician was unable to diagnose the failure. The manufacturer was made aware of the failure and a report was filed. The vehicle was not repaired. The approximate failure mileage was 425.

- Randolph, NY, USA