really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
50,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Kia Sorento seat belts / air bags problems

seat belts / air bags problem

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2004 Kia Sorento Owner Comments

problem #2

Dec 062008


  • 43,000 miles


The contact owns a 2004 Kia Sorento. While driving in a snow storm at 55 mph, the contact lost control of the vehicle and struck a pine tree. The frontal air bags failed to deploy. A police report was filed. He was wearing his seat belt at the time of the crash, but his head still struck the windshield. The contact wants to know why the air bags failed to deploy during the high speed crash. The failure mileage was 43,000.

- Columbiana, OH, USA

problem #1

Feb 122008

Sorento 6-cyl

  • Automatic transmission
  • 57,000 miles
The contact owns a 2004 Kia Sorento. While driving 45 mph, the vehicle began to hydroplane. The vehicle turned and crashed head on with another vehicle traveling 45 mph as well. The air bags failed to deploy. The contact sent pictures of the crash and called the manufacturer, but was informed that the impact was not powerful enough to deploy the air bags. The vehicle was destroyed. The contact's wife and two others were injured. A police report was filed. The current and failure mileages were 57,000. Updated 04/23/08

- Sanford, NC, USA

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