really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
6 / 1
Average Mileage:
53,211 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Kia Sorento seat belts / air bags problems

seat belts / air bags problem

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2004 Kia Sorento Owner Comments

problem #9

Nov 242015


  • 115,000 miles


The contact owns a 2004 Kia Sorento. The contact stated that while going through inspection, the air bag warning light illuminated continuously. In addition, the rear brake light failed to operate. The vehicle was not diagnosed. The contact stated that the brake lights were repaired; however, the air bag was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 115,000.

- Coldpepper, VA, USA

problem #8

Nov 202015


  • miles
My air bag light turned on. It turned on just under a 100,000 miles. I looked around on line and alot of people are complaininf about this same issue with the same make and year. It will not pass inspection because of it and that it will cost me at least $200 to fix it.

- Culpeper, VA, USA

problem #7

Mar 282014


  • 130,000 miles
The contact owns a 2004 Kia Sorento. The contact stated that while driving approximately 35 mph, another vehicle crashed into the contact's vehicle. The vehicle was flipped by the force of the impact. The front and side air bags failed to deploy. The driver sustained injuries to the back, neck, hips and eyes. The front passenger sustained a head contusion, injuries to the shoulder, hips, legs and back, in addition to internal bruising. Additionally, there were three small children who were seated in the rear that sustained head injuries and abrasions. A police report was filed of the incident. The vehicle was neither diagnosed nor repaired to determine the cause of the air bag failure. The manufacturer was notified of the failure. The approximate failure mileage was 130,000.

- San Antonio, TX, USA

problem #6

Jan 022014

Sorento 6-cyl

  • 120,000 miles


Battery was low and then the air bag warning light was on. The battery was replaced and the light still on. Looking online and find out this issue is typical on all Kia Sorentos. Wondering why this issue is not being recall. Called dealer and they mentioned that a $130 diagnose test needs to be paid in order to know what is the problem.

- Honolulu, HI, USA

problem #5

Oct 232010


  • 63,899 miles
While approaching to an intersection the Kia crash the front left side to the back of a Land Rover, and despite the big impact and damages the air bags didn't opened endangered the life of my daughter. I have photos of the big impact as of the fact that the air bags didn't opened.

- San Juan, PR, USA

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problem #4

Mar 212011

Sorento 6-cyl

  • miles
I bought a 2004 Kia Sorento in 2006 finished paying for it in 2010, over the years I have had to change the lights so many times I cant count, I have had topaint it twice, then the driving shaft broke, the compressor was changed twice, the cd player works on and off the air bags light came on and stayed for months on end the engine light does the same and most recently there is smoke coming from the engine, I am having to stop park and let it cool off before continuing on my journey, at the moment I got scared and I now I have my vehicle parked at home because I am scared to drive it, it is a shame and I am very upset. Is there anyone out there who is trying to do something about these problems us consumers are having" I own my vehicle and has a clean title and would like to trade in or sell but with all these problems how can I pass it on to someone else" I am asking someone from Kia to do the responsible thing and give us some answers before someone loses their life, that is if it hasn't happened already. Don't let this be Toyota.

- Miami, FL, USA

problem #3

Sep 152010


  • miles


2004 Kia Sorento. Rollover. Kia says that the air bags are turned off in a roll over not when hit on the side! what good are they than? this information is not given when the Kia are purchased.... research needs to be done for how often it occurs and that there may be more rollovers than side impatcts, why they rollover soo many times, and that there are many complaints for other Kia that the airbags have not deployed in crashes. Consequences were that the driver died this time due to the air bags did not deploy! there was only one person the driver in the Kia, the crash was when the vehicle hit the rock and than the ground 15 times.

- Chewelah, WA, USA

problem #2

Jul 072007

Sorento 6-cyl

  • Automatic transmission
  • 50,000 miles
The contact owns a 2004 Kia Sorento. While driving approximately 30 mph on normal road conditions, the engine stalled unexpectedly and restarted after several attempts. The check engine warning indicator illuminated on the instrument panel and remained lit until the engine was turned off. The vehicle was taken to an authorized dealer and they stated that the manifold gasket failed. The vehicle was repaired under warranty. On six separate occasions, the vehicle was taken back to the authorized dealer for identical failures, but there were no resolutions. The contact was responsible for the repair expense because the warranty expired. The authorized dealer replaced the crankshaft, crankshaft sensor, timing belt, and drive belt. The failure mileage was 50,000 and current mileage was 66,000. Updated 12/23/08 the air bag illuminated and would not go out, even when someone was seated in. The headlight was blown, the rear hatch would not stay up. The dealer had to order hood struts. Updated 12/23/08.

- Indianaplois, IN, USA

problem #1

Jan 302006

Sorento 6-cyl

  • Automatic transmission
  • miles
Airbags not working properly during accidents. This has caused all insurance companies to remove the discounts for airbags. This need to be investigated due to the fact several injuries have occurred because of this problem. If the airbags fail during the time when they are needed most then the manufacturer has a duty to fix this problem.

- Acworth, GA, USA

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