This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Kia Sorento. The contact stated that the air bag warning light illuminated as the contact sat in the seat. Neither the dealer nor the manufacturer were contacted. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 81,200.
( passenger side ) airbag is not activated when a passenger is in seat. Kia replaced the the sensor and after returning home it still was not working.kla told me that sense it has been already replaced there is nothing else they would do.
Takata recall. Air bag light on dash stays on at all times and "passenger air bag on/off" indicator indicates off, even when an adult is sitting in the passenger seat. Additionally, horn won't blow at times.
- Chesapeake, VA, USA
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The contact owns a 2007 Kia Sorento. The contact received notification of NHTSA campaign number: 11V473000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Vancouver Kia (3400 ne auto mall dr, vancouver, wa 98662, (360) 342-9104) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure.
Front passenger airbag light is always on, I purchased this car last 2016 and when I checked for recalls said nothing pending but this issue its been always since I bought it, sometimes light goes blinking, vehicle is in use, called Kia and they said this car was already checked for that recall.recall # sc076A
Takata recall- I have change all the break pads, and when I press the break pedal I goes all the way down to the floor panel. I have all ready bleed all the line to get the air out, but it not working. Their is no brake ligth on, and on cars.com I see some recalls and the Kia's recall campaign number is SC098. Please help thank you
I may love my Kia Sorento but when it comes to safety devices and faulty air bags Kia could care less about ones safety. I have been parts and service director for Chrysler, Ford and Mitsubishi ad when these companies have faulty air bag components causing life and death scenarios they do not look at warranty dates and mileage. I have the Sorento that just falls out of a recall qualification by a couple months and they are refusing the repair the air bag fault saying maybe they will cover half. Well Kia forces the repair to be a complete seat as they do not have repair parts for the air bag sensor. When I was at Chrysler customers would call the Chrysler hotline and Chrysler would do a deductible copay on transmission for anywhere between 200-500 for cars out of warranty by over 20K and more than a year. When it came to safety Chrysler very rarely ever charged a deductible or copay no matter what time or mileage............ guess as much as I love my Kia Sorento Kia does not care about ones life and safety where Chrysler puts the safety as number one. Not sure I will be recommending any Kia's anymore as they do not care about the life of the driver or passenger. So when the air bag does not work properly and causes a death Kia will be seen in court paying out a lot of money for the death they caused. Also just for information the representative I have been speaking with is as polite as a snake and just plain arrogant saying it is my fault for the failure when there is a recall for the exact problem but my car production date is off by a month or two. This will be taken legal S the air bag is a safety issue and Kia refuses to accept fault
Passenger air bag light is on. The dealer said that the passenger seat air bag sensor needs replacement. I have been reading many others are experiencing this problem which could cause the air bag may deploy unexpectedly or not even at all. The dealer said my car does not fall under some recall with the same problem for different production dates. The dealer was quick to say T would cost around $2000 to fix this. Called Kia and they said it is not a safety issue they worry about. Scary it is an air bag fault. I have been going back in forth with dealer and corporate for assistance but there is no help and I found this site searching and hope you can help not just me but all the others out there having the same problem
The contact owns a 2007 Kia Sorento. The contact stated that the front passenger side door was jammed and the air bag warning indicator illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 90,000.
I received a recall notice on my 2007 Kia Sorento to have the clock spring replaced. Prior to taking the carto the dealer the airbag warning light came on. I took the car to the franklin tn dealership assuming the light was caused by the clock spring recall. The tech informed me that it was caused by the OCS mat in the passenger seat and it could be fixed for $2,200+. he also said that I did not need a clock spring. When I checked on the clock spring recall I see my car now has no recalls active. With the same OCS mat problem being covered on the spectra model I feel the Sorento should also be included in the extended coverage.
The contact owns a 2007 Kia Sorento. While driving 15 mph, the air bag warning light illuminated. The failure occurred constantly. The vehicle was taken to a dealer where it was diagnosed that the passenger sensor mat failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 59,000.
The contact owns a 2007 Kia Sorento. The contact stated that the driver and the passenger side air bag warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was not available.
2007 Kia Sorento passenger seat air bag alarm - due to seat sensor problems or other problems. Problem has recurred hundreds of times since purchased new. Advised by service manager of greer, SC Kia that fault was due to passenger not sitting properly in seat with feet positioned properly but advised by a Kia technician, confidentially, that this is not true. Passenger seat sensor was adjusted after several visits but fault recurs time after time which means the passenger air bag will not deploy in the event of a crash. Kia does not appear to take matter seriously. This could result in deaths. Other dealer representatives refers the problem back to service manager only. Number of complaints: At least six or more - to little avail. Problem still exists from time to time. Usually the passenger can bounce up and down several times and finally get the alarm to extinguish showing normal air bag operation for the passenger side. Wrote letter to regional Kia dealership to no avail. Called Kia help line to no avail. Only told to refer problem to Kia dealership service manager. Incident date since time of purchase in June or July, 2007. Guessing purchase date since it has been a few years. Still own vehicle.
The contact owns a 2007 Kia Sorento. While driving 10 mph, the driver side air bag warning indicator illuminated. The failure occurred numerous times and was similar to the failure listed in NHTSA campaign number: 11V473000 (air bags). The dealer stated that the sensor needed to be replaced. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 125,000.
The contact owns a 2007 Kia Sorento. While driving approximately 45 mph, the passenger side air bag warning indicator illuminated. The failure occurred intermittently at various speeds. The dealer could not diagnose the cause of the failure. The manufacturer was not notified. The approximate failure mileage was 2,000.
The air bag light on my 2007 Kia Sorento remains illuminated while driving the car. Upon further investigation I found there was a recall from Kia motors sc076A and also from NHTSA #11V473000 to replace the sensor. I took the vehicle to hart Kia in salem Virginia to have this recall and another recall for brake lights repaired. The dealership repaired the brake issue but told me that my car was not recalled for the passenger air bag sensor and a new seat would cost $1,300. I called Kia motors and filed a claim because my vehicle was manufactured between June 15, 2006 and November 27, 2007. Kia motors and the dealership said they would pay for the seat itself but I would have to pay for the labor. When I asked why I should have to pay for a recall item I was told by both parties that it was not their fault.I did not manufacture the car, I purchased their product. Kia motors should be responsible for the part and the labor, since they installed faulty parts when the car was manufactured. They paid for the part and labor on the brake recall, they can not be selective when repairing recalls. They manufactured the car so they should pay 100% of the repair bill it makes me wonder how many people actually had to pay $1,300 for a recall..
The contact owns a 2007 Kia Sorento. The contact stated while starting the vehicle, the air bag warning indicator remained illuminated. The vehicle was taken to an independent mechanic. The technician diagnosed that the occupant position detection system sensor was defective and needed to be replaced. The vehicle had not been repaired. The manufacturer was notified of the defect. The approximate failure mileage was 93,000.
The contact owns a 2007 Kia Sorento. The contact stated that the air bag warning light intermittently illuminated. The manufacturer was contacted and informed the contact that the vehicle was not included in NHTSA campaign number 11V473000 (air bags). The vehicle was not diagnosed or repaired. The failure mileage was 119,000.
A D V E R T I S E M E N T S
- Byron, GA, USA