8.0

pretty bad
Typical Repair Cost:
$0
Average Mileage:
35,000 miles
Total Complaints:
1 complaints

Most Common Solutions:

  1. not sure (1 reports)
2015 Kia Sorento AC / heater problems

AC / heater problem

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2015 Kia Sorento Owner Comments

problem #1

May 012017

Sorento LX V6

  • Automatic transmission
  • 35,000 miles

A D V E R T I S E M E N T S

HORRID smell coming from ac. Last summer it smelled like vinegar, THIS SPRING, cat urine. I took it to the dealer to have the system cleaned/deodorized for $65. Sadly didn't help.

They are taking it back to delve into cleaning the evaporator? I HOPE it doesn't cost more, but there are SO MANY accounts of this on Kia....people getting headaches from the mold, aggravating kids asthma....talk of a lawsuit, etc. Kia had better buck up and fix this!

I called kia consumer complaints...they are "not aware" of the problem...tho there was a Technical Service Bulletin (TBS) on older Kia's about this. Basically, they have continued with a bad design.....but people will get SICK having that blow in their faces!

Please log your complaint at: https://ksupport.kiausa.com/ConsumerAffairs

Update from May 16, 2018: HI all! Just fyi...Kia CORPORATE has been very responsive. I took it back to the dealer (Bill Baisey Kia in Frederick, MD)...Kia had already called them. The technicians could smell it.....so they completely emptied AC of freon (?) did a flush of everything, and it seems to be gone! I did NOT have t pay for this.

Kia Corporate AND my dealer both called to see if I was satisfied. Other than the annoyance of dropping it off again, I cannot complain.

Good luck!

- lumb, Frederick, MD, US

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