This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Kia Sorento. The contact stated that the rear driver's side seat lap belt harness anchor pin had detached while the contact's son was attempting to wear the seat belt, rendering the seat belt inoperable. The vehicle was taken to the dealer, where an unknown diagnosis was made, and the contact was informed that there was a fee for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The failure mileage was approximately 76,000.
The contact owns a 2018 Kia Sorento. The contact stated that the front passenger seat belt did not have a seat belt warning system to advise when the front passenger seat belt was unfastened. The vehicle was taken to an unknown dealer who confirmed that the seat belt unfastened warning system was not installed in the 2018 Kia Sorentos. The manufacturer was contacted. The vehicle was not repaired. The failure mileage was 0.
- Philo, OH, USA
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- Fredericksburg, VA, USA