10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2022 Kia Sorento miscellaneous problems

miscellaneous problem

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2022 Kia Sorento Owner Comments

problem #7

Feb 092023

Sorento

  • miles

A D V E R T I S E M E N T S

I went to take my husband coffee put my car in park got out to get my son out of the back passenger side seat of the car and when I got to the back passenger side seat, I try to unlock the door the door was locked so I went back around to get back to the driver seat to unlock the door and before I could get all the way back to the driver side door I heard a loud click and my car jolted forward and crashed into my husband-€™s truck with my two year old in the backseat. I notified Kia. They towed it to the nearest dealership. It-€™s been there for a week, but they-€™re refusing to do anything or provide me with a loaner vehicle at this time. I-€™ve been working with a representative and his Only concern seems to be getting pictures of the damage that was done to the front of the vehicle when in reality, they really need to be looking at the computer in my car to see what actually happened. Although it caused damage to both my vehicle and my husband-€™s vehicle, I am grateful that my husband-€™s vehicle was there to stop my car because It could have been so much worse!

- Saunemin, IL, USA

problem #6

Nov 112022

Sorento 4-cyl

  • miles
I was pulling out to cross a highway with my 13 year old daughter in the passenger seat when my brand new 2022 Kia Sorento completely lost power and we were almost T-boned by a white Ford F150 (I have all of this drivers info if needed). The screens went black like it simply shut off & I had no control of the vehicle whatsoever. I quite literally could not move my vehicle. We sat helpless, my daughter screaming bloody murder, watching a truck barrel towards us. By what could only be the grace of god, this man came to a screeching hault mere inches from my daughters windows. The car started back up like it never happened & I was able to drive almost 10 miles homes before suddenly losing power again, only this time, the screens turned black for a moment and it started back up on its own. I do not trust this car & I will be taking it back to the dealership today to demand a different car or a refund. This vehicle WILL CAUSE A FATAL ACCIDENT.

- Flower Mound, TX, USA

problem #5

Oct 282022

Sorento

  • miles
Transmission will not shift or rev to high for next gear then will drop back to correct rpm an shift. Car will stall out or not shift.Problem has been duplicated at dealer. Was at dealership with no correction available at time KIA Engr. advised no call back. Engine light stayed on would not reset at all dealer plus was told transmission replacements is only correction.Car had10K on it less then year.

- Iuka, MS, USA

problem #4

Nov 032022

Sorento

  • miles

A D V E R T I S E M E N T S

I was driving down the highway at 8:00 AM. The weather conditions were foggy. The air temperature was 43 degrees and I had the heat on in the vehicle. I experienced a sudden loud BANG, followed by a shower of shattered glass. The front panel of my panoramic sunroof exploded, sending glass into the vehicle. There were no other cars around, I did not hit a bump in the road, I did not see any evidence of debris hitting or falling onto the vehicle, and I was not driving under any bridges or trees where something could have dislodged and fallen onto it. It was just a weird spontaneous explosion without reason. When I inspected the glass, it was clear that the stress around the edges where glass was still present was directed from inside the vehicle to outside, (or down to up), as the glass was bowed upward, perhaps indicating unusual torque around the edge of the glass panel. The entire panel was compromised except for about 6" of glass extending inward around the perimeter of the panel housing. I was hit by some falling glass, but was uninjured. Glass also showered down into the middle row seats, where my children would have been sitting if they had they been along with me.

- Athens, OH, USA

problem #3

Aug 102022

Sorento

  • miles
Smell something burning like electric

- Waterford, NY, USA

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problem #2

Aug 162022

Sorento

  • miles
Last Tuesday, August 16, I parked in the driveway at around 8 PM. After about 2 hours I heard car alarm. I looked out window and saw flames engulfing rear of vehicle. Called 911. Firefighters extinguished flames. Fire crew stated fire was likely electrical and started near tow hitch receptacle. Tow hitch was installed by Kia dealer weeks after I bought car; they told me it was an OEM hitch. I'd never used the hitch until the day of the fire. That afternoon I bought a Kuuat bicycle rack with lights. Bike store installed the rack and plugged it into the hitch receptacle. I did errands for several hours with nothing appearing amiss. Then parked, and fire started hours later. No injuries and no other damage. Looks like total loss, but State Farm hasn't confirmed yet.

- Frisco, TX, USA

problem #1

Jun 202022

Sorento

  • miles
My vehicle has only 8,672 miles and the vehicle brake rotors are warped and shake violently from normal driving. I seen other complaints online with the same issue saying the vehicle has a undersized brake system that produces a lot of heat. Also I have had a issue where I would be coming to a stop slowly and the brake pedal feels like it grinds or makes a crunch noise, also I have had twice where I get a message on my dashboard saying -€œcheck ESC-€ I-€™ve called dealer and they told me I can drop off vehicle to get it looked at but if the warning lights or messages don-€™t stay on then for me to come back when they are on constantly.

- Manteca, CA, USA

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