hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
60,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Kia Soul accessories - interior problems

accessories - interior problem

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2010 Kia Soul Owner Comments

problem #1

Apr 182013


  • 60,000 miles


The factory provided keys for the car are integrated remote wireless entry key fobs and concealed ignition key. To reveal the key, a button on the fob is pressed and a spring loaded arm rotates the key out of the fob so it can be inserted into the steering column mounted ignition switch. On the day of the incident, after parking the car I went to turn off the ignition by rotating the key fob counter clockwise. When I did the armature that holds the key snapped off leaving the key in the ignition and the engine running. As only a small portion of the key remained exposed, it was very difficult to turn the engine off and I was not able to restart the car as not enough of the key projected to apply rotational force to. It would seem the ability to turn off the car in emergencies is crucial to safety and I feel there should be a recall investigation initiated. (filed on behalf of my wife, [xxx]) information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Richmond, IL, USA

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