This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I am the owner of a 2010 Soul. The car rolled down a hill in 1st gear with the emergency brake on twice, the 2nd time into a river. Now every time it is damp or cold the emergency brake sticks [stays on when the lever is disengaged] and I end up driving with the brake on. The entire car shakes until the brake lets go. I have had the car looked at by my local dealer twice and they have done nothing.
- Watertown, WI, USA
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- Watertown, WI, USA