really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
1 / 0
Average Mileage:
38,517 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Kia Soul electrical problems

electrical problem

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2010 Kia Soul Owner Comments

problem #9

Jul 122016


  • 29,904 miles


My horn does not work all the time. I almost was in a bad accident trying to prevent a car sideswiping me to cross lanes - I kept trying to honk the horn. It would not work so I had to jam on my brakes and almost got rear ended too. I wrote to Kia and got no response. I was driving in the middle lane - a driver to the right of me cut me off to get into the turn lane to the left of me.

- Kenneth City, FL, USA

problem #8

Aug 282015


  • 73,000 miles
The contact owns a 2010 Kia Soul. The contact stated the horn failed to function, the key would not start the vehicle, and the headlights intermittently failed. In addition, the contact stated that the vehicle would stall. After numerous attempts. The vehicle was able to restart. The vehicle was taken to the dealer where it diagnosed that the battery needed to be replaced. The vehicle was repaired however the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 73,000.

- Worcester, MA, USA

problem #7

Aug 172015


  • 77,000 miles
I was notified by another driver that none of my brake lights were lighting up when I braked. I immediately took my Kia Soul to the dealership and they found a faulty brake switch. This was the same faulty brake switch that was subject to a recall in 2013. This means that the replaced new brake switch is also faulty after less than 2 years of driving. It is a worry to me that Kia could be replacing a faulty recalled part with another faulty part, especially one that has major safety implications. I was also required to pay for this repair and this also seems unfair given the history of the particular part.

- Williamsburg, VA, USA

problem #6

Jul 152014


  • miles


The vehicle's turn signals have stopped working for over 6 months now. It has been to the dealer numerous times and even after the repairs were completed, the signals continue to not work. They cannot seem to fix it. It is a safety issue while driving and I am concerned my daughter may get a ticket or have an accident because of it. The right taillight has also began to work intermittently over the last few weeks.

- Orlando, FL, USA

problem #5

Sep 052010


  • 63,000 miles
The contact owns a 2010 Kia Soul. On two occasions, the wheels locked and the vehicle stalled. The contact also mentioned that the battery failed after one year. When the vehicle was taken to the dealer, they only offered to recharge the battery. A day later, the battery failed. The authorized dealer did not replace the battery and the contact had the battery replaced. The vehicle was repaired according to NHTSA campaign number: 10V388000 (electrical system), but the vehicle continued to stall. The vehicle was taken to two different dealers who were unable to diagnose the failure correctly to repair the vehicle. The manufacturer was notified of the failure. The approximate failure mileage was 63,000.

- Laurel, MD, USA

problem #4

Apr 182013


  • 60,000 miles
The factory provided keys for the car are integrated remote wireless entry key fobs and concealed ignition key. To reveal the key, a button on the fob is pressed and a spring loaded arm rotates the key out of the fob so it can be inserted into the steering column mounted ignition switch. On the day of the incident, after parking the car I went to turn off the ignition by rotating the key fob counter clockwise. When I did the armature that holds the key snapped off leaving the key in the ignition and the engine running. As only a small portion of the key remained exposed, it was very difficult to turn the engine off and I was not able to restart the car as not enough of the key projected to apply rotational force to. It would seem the ability to turn off the car in emergencies is crucial to safety and I feel there should be a recall investigation initiated. (filed on behalf of my wife, [xxx]) information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Richmond, IL, USA

problem #3

Dec 172011

Soul 4-cyl

  • 10,500 miles


Daughter was driving car on side street when she noticed smoke and then fire coming from passenger side speaker/light area. She was fortunately not hurt and was assisted by bystander in putting out fire. Inside of door around speaker melted. Appears to be same problem that Kia recalled 2010 Kia for (ref 10V388000 Aug 30 2010). Car was supposedly fixed under recall no. 10V388000 at fullerton Kia (no longer in business at the fullerton location). To date Kia has accepted no responsibility for the problem. I want to make sure that cause is investigated before car is repaired, and reason is destroyed as it appears recall fix was unsuccessful and there may be 1000's of cars on the road with same problem. Updated 03/06/12 updated IVOQ 03/13/12

- Yorba Linda, CA, USA

problem #2

Jun 302011

Soul 4-cyl

  • 13,248 miles
I was having problems with the electrical system in the Kia, after that was fixed the car was still not running right, it was sluggish and using a lot of gas. The head was cracked, and several of the valves were messed up and eventually the whole engine had to be replaced, the whole process took approximately 2 1/2 months.

- Happytowne, GA, USA

problem #1

Jul 122011

Soul 4-cyl

  • 20,000 miles
Backing out of parking space and drivers side door started to smoke. Main smoke was coming from speaker area. Windows were down. Exited car in parking lot and by this time, door started to melt. Soon thereafter, door caught on fire. Car was still near other vehicles and people in busy parking lot. Was told by bystander's that vehicle needed to be pushed further away from busy area. Entered vehicle via passenger side door, leaned across with right hand to press down brake pedal and used left hand to put into neutral. Right hand burned due to heat from drivers side blazing fire while pressing down brake. Exited vehicle and pushed vehicle to further area in parking lot. Fire covered melting plastic falling from drivers side door as vehicle was pushed. Had to push vehicle further as firey plastic was under gas tank area. Entire drivers side door engulfed in flames. Fire department arrived and put out fire. Drivers side door demolished and seats damaged. Smoke damage throughout vehicle. Melted plastic and melted tires caused concrete in parking lot to be significantly burned/melted. Blisters to right hand, physician visit occurred to address skin discoloration and ensure infection was not present. Blistered skin was cut away. Kia motors stance is to repair this vehicle and place back into the market. Vehicle was purchased new on 9-17-10. Manufacturer's report date regarding this recall was 8-30-11. Recall date was 9-13-11. No notification was received from manufacturer or dealer regarding this fire safety recall, SC083.

- Indianapolis, IN, USA

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