2010 Kia Soul seat belts / air bags NHTSA complaints: Air Bags

NHTSA — Air Bags Problems


really awful
Crashes / Fires:
6 / 1
Injuries / Deaths:
6 / 0
Average Mileage:
29,154 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Kia Soul seat belts / air bags problems

seat belts / air bags problem

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2010 Kia Soul Owner Comments

problem #8

Dec 122016


  • 53,000 miles


As I was driving North on I-95 it had started to rain. I was in the left lane of a two lane highway going 60 mph in a 70 mph zone when an 18 wheeler went by me going 85 mph or more. It pushed water on the road over into my lane and I felt my wheels begin to move. I let off the gas and gripped the wheel. My ESC light never turned on. I hydroplaned from my lane into the right lane then back into my lane and off the road. The wheels locked about 20 feet off the road and the car tipped on the passenger side and hit a tree. I had my seatbelt on as I sat and dialed 911. My windshield was spiderwebbed, my hood of the car was up, and all my belongings were thrown on the right side of the car. I was wearing my prescription glasses and a headband and with the force of the hit, both were thrown off my face. As I sat in the car on the phone with 911 the car began to catch fire. I unbuckled my seatbelt and got out the door behind the driver. When I got out I realized not one air bag in my vehicle went off. Not even the side ones on the passenger side.

- Bethesda, MD, USA

problem #7

May 022016

Soul 4-cyl

  • miles
S10 appropriate handling- copy of a letter addressed to the administrator regarding takata airbags.

- San Diego, CA, USA

problem #6

Feb 012016


  • 71,000 miles
The airbag light stays on (driver side) and the passenger side flies on and off. Vehicle taken to dealer reports a new module needs to be installed but it would be charged to the owner. I disagree as this car has never been an accident and from reviewing complaints on line this is a known defect.

- Gadsden, AL, USA

problem #5

Nov 082013

Soul 4-cyl

  • 22,000 miles


The contact owns a 2010 Kia Soul. While driving 10 mph, another vehicle crashed into the driver side door of the contact's vehicle. As a result, the air bags deployed and metal fragments discharged. The contact sustained a shoulder cut that required medical attention. A police report was filed. The vehicle was taken to a dealer; however, the failure was not diagnosed. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 22,000.

- Fruitland Park, FL, USA

problem #4

Oct 312012

Soul 4-cyl

  • 66,230 miles
In the midst of rush hour traffic, I had to suddenly stop. I apparently did not stop quick enough and rear ended the car in front of me. The air bags did not deploy. My left arm took part of the shock. I was traveling about 40 - 45 mph. The front end of my car collapsed, to a point that the driver side door would not freely open. At least two of the airbag sensors should have been affected. I have pictures.

- Marshall, MO, USA

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problem #3

Aug 312012

Soul 4-cyl

  • 21,000 miles
2010 Kia Soul was hit by Plymouth neon as neon was exiting highway I-70 westbound at zumbehl rd in St charles, mo. Neon failed to either stop at red light or yield right of way to my Kia Soul. The Soul was hit on the right front completely tearing off the front bumper. The Soul was spun counter clockwise and hit a second time in the right side rear passenger door. The impact sent the Soul across 2 traffic lanes and across an approximately 6 inch high median curb into the path of oncoming traffic. Neither the front airbags, nor the side airbags deployed and the front passenger impacted the side interior causing injuries.

- St Charles, MO, USA

problem #2

Jul 222012

Soul 4-cyl

  • miles
While driving on a rural highway, my son swerved to avoid a deer which had entered his path. Failing to regain control of the vehicle, he entered a roadside ditch with a steep embankment. The vehicle struck the opposite side embankment on the left front quadrant which resulted in severe damage to the vehicles front end. (the damage caused is nearly identical to the crash test provided on the iihs's website in which the drivers side airbag deployed). Our drivers side airbag failed to deploy. Upon striking the opposite embankment and receiving the front end damage, the vehicle rolled completely at least one time. (according to the Kia website, the side/curtain airbags should have deployed), however, that failed to happen as well. Fortunately my son was wearing his seat belt, and walked away with minor injuries. The vehicle was purchased due to it's safety rating. No airbag deployment in a Kia Soul front end/rollover accident!

- West Point , IA, USA

problem #1

Apr 042011


  • miles
I was hit right in front of the driver's side door by a driver that ran a red light going about 40 mph and the impact spun my car completely around. Not one airbag deployed! then on April 30, 2011, right after getting my car back from being repaired, my friend was driving it and rear ended a car that slammed on their brakes quickly. Not one airbag deployed for a second crash!

- Farmington, UT, USA

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