really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
125 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Kia Soul engine problems

engine problem

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2013 Kia Soul Owner Comments

problem #1

Sep 132013


  • 125 miles


Cruise control has unintended acceleration. Also has random turn offs. Also the way it turns on in cannot slow down during turn on unless you press the slow (set - ) button a second time. Different than american. Dangerous. Sometimes cruise control engages with the resume button, sometimes not. Suspension: During a turn on highway at 45 mi hour car hops over when you hit even a small bump. Makes you feel like you will lose control of the car. Never had a car in 40 years that did this. Lighting: Automatic lights turn off, and change position function due to poor design on tip of blinker stick. Results in lights not coming on at dusk when expected. Steering: Does not hold a straight line on a windy day on flat highway roads. Same road 15 year old 100K mile car we traded in was fine no problem with that. Engine: Shakes terrible at at idle whether in park, neutral, drive or with or without A/C on. No matter. Transmission: Grinding noise turning left louder than right. Told dealr all these things, they denied it and wouldn't fix. Huge bang as car slows down when transmission downshifts. Lurches forward as you try to stop, making you pass your expected stop point. Gas mileage low: 26 or so, old car had 120 hp more and got 31mpg on highway and was 700 pounds heavier. Dealer had already removed sticker before we picked up car. Ongoing.

- Deland, FL, USA

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