10.0

really awful
Crashes / Fires:
3 / 14
Injuries / Deaths:
2 / 0
Average Mileage:
57,031 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Kia Soul electrical problems

electrical problem

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2014 Kia Soul Owner Comments (Page 1 of 5)

problem #85

Mar 182022

Soul

  • miles

A D V E R T I S E M E N T S

A loud bang was heard while driving approx. 35 MPH on a clear day. The vehicle lost all power, smoke started coming from the hood area and the cabin began to fill with smoke. Driver pulled over, opened the hood and discovered the entire engine compartment in was engulfed in flames. Passersby tried to extinguish the flame with fire extinguishers, but it kept reigniting. The fire department arrived and put out the flames. This could have been life threatening if the driver did not get out of the vehicle. Amica Insurance's claims processors and an independent forensic investigator engaged by Amica Insurance have concluded the engine fire was the result of catastrophic engine failure. The forensic investigator noticed an outward bump in the oil pan and indicated this was likely the result of a separation of crankshaft and or piston rod elements. The investigator indicated he sees about 10 of these engine fires each month. Kia's special unit that addresses their engine fire problem has been notified and are dragging their feet. We have not heard anything from them after filing a claim on or about 3/22/2022. There were no warning signs prior to this catastrophic failure event. Gauges and warning systems were all normal. The engine and the engine compartment are a complete loss. Other damage occurred as the fire department worked to extinguish the fire. The forensic investigator and Amica's claims processor have declared the car a total loss.

- Temecila, CA, USA

problem #84

Jul 012021

Soul

  • 130,000 miles
The contact owns a 2014 Kia Soul. The contact stated that her check engine light had been illuminated on her instrument panel. The contact initially took the vehicle to a dealer where the check engine light was reset; however, the light returned the next day. The contact then took the vehicle to an independent mechanic where the battery was replaced; a week, the contact stated that corrosion had formed on the battery and that her vehicle had stalled while traveling at 45 MPH. She stated that several warning lights illuminated the instrument panel as the failure occurred. The contact restarted the vehicle and return home; the next day, the independent mechanic came to her home and performed another battery replacement. Despite the second replacement, the stalling failure persisted. The manufacturer was notified of the failure and informed her that there were zero recalls on the vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 130,000.

- Sumter, SC, USA

problem #83

Feb 182022

Soul

  • miles
I am unaware of what is able to be inspected of the vehicle at this time due to the amount of damage. My own and other drivers-€™ safety was at risk when my car began smoking and eventually caught fire. Nothing has been reproduced, inspected, or confirmed by any manufacturer, dealer, or independent contractor. I had my car in park for 2 hours before I began my trip. When I started the car up in the parking lot, the engine ran for about 10 minutes before I left. Within 2 miles of driving, the check engine light came on and the engine started smoking. I pulled the car over as soon as I could do so safely, put the car in park, turned off the ignition, and evacuated the vehicle. Soon after, the car ignited into flames under the hood and I called 911. The fire department extinguished the fire and reported to me that it was an electrical fire.

- Fort Worth, TX, USA

problem #82

Aug 052021

Soul

  • miles

A D V E R T I S E M E N T S

My dash lights would flash bright and dim randomly while driving at first. A few weeks later my headlights would flicker from high beam to low beam and dash lights would still flicker. Now about a month into this my headlights still flicker but they have even turned off all while driving and I was told my brake lights go off as well, dash lights still flicker and my a/c will not work/blow randomly so it seems to be involving electrical.

- Spring, TX, USA

problem #81

Jun 072021

Soul

  • miles
The vehicle had a strange smell ever since we got it a few years back. Earlier in the month, the headlight and dashlight would flicker with the turn signal. We looked it up and set up an apppointment with a local Kia dealership for recall on this issue. Then this week, the engine suddenly quit while the car was parked. The vehicle wouldn't start at all. Kia was notified and they said that there was another recall on engine SC200 on this vehicle that was just announced earlier this year. Online lookup also revealed that the smell issue can be from burning oil or a leak into catalytic converter. Other Kia cars from the same years have also said to have had these issues. Then an OBD II check showed the codes 7E8 and 7E9 which has been noted online by other customers as engine problem recall for which Kia has replaced their engine free of charge.

- Loma Linda, CA, USA

problem #80

May 072021

Soul

  • 9,023 miles
ABS light & brake light and other dash board lights are on, and wont turn off. There is a some sort of leak that I am unable to find where it come from. I took it in for a service and to perform recall P12002aq which they did but Kia did not attend to, or address the brake light & ABS light & unidentified leak reported to them at the time I brought car in.. instead they wanted to charge a very high fee to address the issues which are the signs of what has caused fire problems with this Kia model

- Kilauea, HI, USA

problem #79

Mar 252021

Soul

  • 0 miles

A D V E R T I S E M E N T S

P050A engine code keeps reoccurring with no fix from Kia. They keep suggesting "fixes" like replacing the cold air intake valve. Cai mechanical board. Cleaning the carbon is really pricey, but the error code just keeps coming back. Seems to be extremely common. Check engine code keeps popping up despite everything running fine and being clean.

- Burnt Hills, NY, USA

problem #78

Dec 112020

Soul 4-cyl

  • 126,310 miles
The contact owns a 2014 Kia Soul. The contact stated while driving 35 mph, the check engine warning light illuminated and the vehicle shut-off independently. The contact stated the failure persisted after the vehicle was repaired. The vehicle was taken to trophy Kia (22020 recreation karson ca 90745, 424-306-3311) where it was diagnosed with a sluggish a engine. The contact stated that the repair would be out of pocket. The vehicle was not repaired. The failure mileage was 126,310. The consumer stated the vehicle was taken to the Kia dealership twice for a software update to no avail. The consumer stated he was charged for a new engine and did not honor the recall.

- Redondo Beach, CA, USA

problem #77

Jan 032021

Soul

  • 117,000 miles
While driving down the highway the car turned off. I was going around 70 mph and noticed when the lights on the dash and radio went out. I had to restart the car while still driving to get it going again. This happened again about 4 days after while the car was stationary and running, again the lights went out and the car had to be started again.

- San Bernardino, CA, USA

problem #76

Dec 152020

Soul

  • 3 miles
Since first oil change done with delray Florida Kia I complauof kicking sounds in engine loss of power oil burning smells occasionally. I was told each time they put on computer N nothing wrong. I bought new at 11/2014 now oil lights engine lights flashing on irrationally car consuming oil no leaks just eating iol now 2-3 qts in 2 months knocking getting louder but quiets some after oil change but loss of power and knocking persists. Oil is scary how much it's consumes I have been complains of this issue for first oil change. Was told by dealer no need to change oil more than 2X per year but I still do regularly 3-4,000 or 3 months. I feel damage has been done to car and I am seeking new engine replacement. Dealers never did identify issue said no codes going off. But I noticed it from beginning. Once this year oil was changed I took to get oil done and they said oil was almost empty. I never got oil light. Then nor engine light. The engine light when on the day I took in for oil change. They said the engine could have ceased. I strongly feel I have kept up w maintenance but I feel I got a bad car from the start only to be dismissed each time I complained to dealer. Also there seems to be an electrical issue blows light bulbs constantly and had motor in window replace w stater under warranty most driving is local but many hwy

- Wheeling, IL, USA

problem #75

Nov 282020

Soul

  • 103,000 miles

A D V E R T I S E M E N T S

I was driving on interstate 75 North in marietta, ga when my vehicle suddenly lost power in front of an 18 wheeler. I was able to navigate off the next exit. There were no warning lights lit on my dash and there had not been any lit prior to this incident. June 2020 my catalytic converter was replaced under recall #SC176. All of the symptoms point towards engine damage that occurred prior to the recall repair.

- Woodstock, GA, USA

problem #74

Nov 062018

Soul

  • 35,000 miles
When using a turn signal with the headlights on, once the turn signal releases, the headlights will flicker and often go out completely. This happens in town, and at highway speeds. It is dangerous at night, when the headlights are necessary.

- Volga, SD, USA

problem #73

Aug 122020

Soul

  • 115,000 miles
I've taken my car to the dealership a couple times and I would like to see if the car can be fixed back to the way the car original was in perfect condition besides normal wear and tear. I am capable of fixing my car if it's my fault but I would really like to have a second hand specialist assist in this matter.

- Moreno Valley, CA, USA

problem #72

Nov 012020

Soul

  • 107,000 miles
Headlights flicker or go off with no warning. In addition, all interior lights and displays flicker at the same time. This has happened both while vehicle is in motion and stopped. The radio and cooling/heating system do not appear to be impacted. This has happened repeatedly, and tonight they went black and stayed off until I pulled over and turned off my car, then started it again. I was nearly rear-ended. The dealership is not returning my calls to tell me if this is something that is under an extended warranty, under recall, or my responsibility.

- Cedar Rapids, IA, USA

problem #71

Oct 192020

Soul

  • 122,000 miles
I was driving. I came to a red light. The light turned green. The car in front of me went. I pushed on gas. The person N front of me hit brakes. I hit my brakes, felt a huge jolt. Car accelerated and was not braking. I slammed into the back of vehicle. I was wearing a seltbelt, but my knees slammed into dashboard. Air bags did not go off which everyone was surprised by this. I ended at hospital with a concussion, injuries to my knees, right ankle..etc my 2014 Kia Soul has been determined to be totalled. I have contacted you previously stating my vehicle had issues that were a safety hazard. I was told to keep checking for my VIN to get added to a recall list. Now this has happened. I was admitted to hospital as well.

- Davie, FL, USA

problem #70

Oct 152015

Soul

  • 36,000 miles
The contact owns a 2014 Kia Soul. The contact stated that stated that the headlights did not work properly, faded in and out. The contact stated that sometimes only one headlight was on. The vehicle was taken to an independent mechanic who stated that the failure was due to an electrical failure. The contact took the vehicle to a second independent mechanic who checked out the electrical sockets and diagnosed that the right socket melted while the left socket had burned out 50 per cent. The technician documented his findings and referred the contact to the dealer. The vehicle was taken to a third independent mechanic who visually noted 'an electrical short', and also stated that the right socket burned 100 percent and that the left one was almost burned out. The technician stated that it was a manufacture defect and referred the contact to the dealer. The vehicle was taken to the winn Kia of fremont, dealer, located at: 5633 john muir dr, newark, ca 94560, where the technician stated that there was no recall and scheduled appointment for a diagnostic test. The manufacturer was made aware of the issue and provided a case number and told the contact that someone would call back. The contact stated that no one called. The vehicle was not repaired. The failure mileage was approximately 36,000.

- Freemont, CA, USA

problem #69

Aug 072020

Soul

  • 117,450 miles
Driving down the highway and started stalling cutting out and loss of power it went into limp mode called our dealer they said to far away to tow take it to one closer so we took it to patterson Kia and told us it would be 5 weeks before they could put it on the computer and they didn't have a loaner so we are on a waiting list

- Iowa Park, TX, USA

problem #68

Aug 082020

Soul

  • 60,100 miles
Driving at night with head light on. Used turn signal and when turned corner, dash board lights started blinking on and off and head lights went off then back on two or three times. This has happened now three different times. It doesn't matter which way the blinkers are signaling, the lights in the dash flicker and the head lights go off and on.

- Golden Valley, AZ, USA

problem #67

Jul 262020

Soul

  • 114,000 miles
I was coming back from a road trip 7/26 and the car starting making a knocking noise I never heard before this car was very new to me with no issues or recalls per the carfax report I just bought it 5/7/2020 and I pulled over popped the hood of the car and the car had a small fire already ignited, I ran back into the car to get my cell phone and the car was already engulfed in a flame seconds later it was a full fire

- Overland, MO, USA

problem #66

Apr 062020

Soul

  • 107,000 miles
My car just doesnt start or will turn off while I'm driving. Leaving me stranded away from home or on the side of the road. I do all maintenance on car. I dont drive more than 20 miles from my home once or twice a week to get supplies for my home. I live in the country and have to drive into town to shop. My car has become so unreliable and unsafe. I've had it looked at by 2 people, the dealership had it told me it was fine. The car is dangerous and no one can find a problem. It will start to turn over but feels like no gas is getting to engine. Sometimes it wont turn over at all. And when I'm driving it will lose power all together and just die while driving. I have read numerous reviews online of the same incident happening to people. So I know this is happening, please help.

- Pinckney, MI, USA

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