10.0

really awful
Crashes / Fires:
3 / 14
Injuries / Deaths:
2 / 0
Average Mileage:
57,031 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Kia Soul electrical problems

electrical problem

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2014 Kia Soul Owner Comments (Page 2 of 5)

« Read the previous 20 complaints

problem #65

Mar 212019

Soul

  • 111,000 miles

A D V E R T I S E M E N T S

While driving my vehicle, there was a knock sound under my hood. The vehicle started to slow down and started to smoke. I pulled the vehicle over and cut the engine. I then tried to restart the vehicle and it did not respond. I then had the vehicle towed to the nearest repair shop, where they told me that the rod had pierced through the engine block causing all of the oil to leak from the engine and breaking the starter.

- Woodbridge, VA, USA

problem #64

Feb 022019

Soul

  • 65,000 miles
Kia Soul 2014 vehicle head lights flick and burn out continuously and beam lights burn out, even after replacing bulbs.

- Chula Vista, CA, USA

problem #63

Jan 022019

Soul

  • miles
Everytime I fill up my gas tank my fuel meter will go below empty and will blink that I am out of gas. After about a day or so it will go back to normal. This has happened since I bought he car. I have talked to a few other Kia Soul owners and they all have the same exact issue. I am wondering if this is getting looked into and investigated.

- Alexandria, KY, USA

problem #62

Dec 212019

Soul

  • 80,000 miles

A D V E R T I S E M E N T S

Headlight connector has slightly overheated and must be replaced because of slight deformity. Headlight works intermittently at times while driving, sometimes not at all. Kia is aware of this issue but will not repair without charging a fee for vehicles out of warranty. These vehicles should be recalled and repaired with no cost to consumer, due to the fact that some are failing within the specified warranty.

- Akron, OH, USA

problem #61

May 012019

Soul

  • 110,000 miles
I have a 2014 Kia Soul. I am having an issue with the exterior lights. While driving, whether on highway doing 70 mph or in the city doing 10 to 45 mph. The lights go out for 30 seconds will flick back on and do this repeatedly several times. No check engine or other lights are illuminated. It happens more often when using my blinker signals. This has become dangerous. Driving with my newborn baby in car and this happened almost causing a severe accident. I have been pulled over as well due to this issue. It has gotten to the point I do not feel safe driving at night time which causes several issues. Why is there no recall on this issue? this started after taking my vehicle in to fix two recalls a few months ago and has continued.

- Coral Springs, FL, USA

problem #60

Oct 222019

Soul

  • 75,553 miles
I own a 2014 Kia Soul + model. Today while I was driving around 35 mph down a local city street, I started to lose power in traffic. I thought I had some bad gas or something. About a minute or two later, the oil light illuminated. I got a little nervous while driving, so I threw on my hazard lights. I was about a 1/4 mile from the nearest service station (the closest place to evaluate the situation). I proceeded cautiously, driving around 15 mph, to the service station when I started to hear a tapping sound. I became overly concerned then. I made it to the service station, popped the hood, and checked the dip stick. The oil appeared to be at the proper level. Just to be on the safe side, I purchased a quart of oil and poured half of the quart into the car. I got back into the car and started it up. It was still tapping. I was located about a mile and a half from Kia atlanta South. So I decided to try to drive to the dealership. Upon pulling out of the service station's parking lot, my car stalled then shut down. The battery light and other service lights popped on. I coasted you the side of the road and called roadside assistant. My Kia Soul has approximately 75,553 miles on it. I get my oil changed regularly. I was confused as to why my car was malfunctioning like this. There no signs of smoke or anything. My car just stopped. I had to wait 2.5 hours on a tow truck. The guy towed my car to Kia atlanta South in jonesboro, Georgia. The service department was closed. I have to wait until in the morning to find out what's going on. While waiting for the towed, I discovered that there were many cases similar to my current situation. It's strange that there are many others feeling my pain. Now, I'm awaiting on the dealership's verdict.

- Rex, GA, USA

problem #59

Oct 102019

Soul

  • 68,500 miles

A D V E R T I S E M E N T S

2014 Kia Soul redzone edition, the headlight will turn completely off for around 15 seconds and come back on. They will also flicker when trying to use the turn signal. This is very dangerous especially if you happen to be on a busy freeway and can't stop. Kia says they will not process under warranty if car is over 5 years and 60K miles. They need to have a recall on this, tons of people are having this happen to them with the 2014 Kia Souls.

- Antioch, TN, USA

problem #58

Sep 012019

Soul

  • miles
When having my headlights on and using my turn signal either way, my lights will all flicker inside and out and also times where it will go completely black in my car. This is an extreme danger to me and my family and to the point if this car is even drivable at night. A recall needs to be looked into - there are 12 pages of the same complaints, that means there are a lot of people and their families driving in an unsafe vehicle. Also illegal not to use turn signals, which should not be looked over.

- West Lafayette, IN, USA

problem #57

Apr 012019

Soul

  • 80,000 miles
The contact owns a 2014 Kia Soul. The contact stated that the headlights flickered. The contact took the vehicle to an independent mechanic where it was diagnosed that the wiring harness area overheated and melted the plastic cover for the wires, which caused the wires to flicker. The vehicle was not repaired. The manufacturer was not contacted. The vehicle was not taken to a dealer. The VIN was not available. The approximate failure mileage was 80,000.

- Houston, IN, USA

problem #56

Jul 152019

Soul

  • 140,000 miles
Headlight can flicker or go out completely when switching hi/low beam or using turn signals. Sometimes they blink briefly, other times they go out completely until you play with the multifunction switch more. Searching online, it's a common issue with the Kia Soul (https://www.wcpo.com/money/consumer/dont-waste-your-money/some-Kia-owners-report-haunted-headlights), they have a technical service bulletin for the issue due to its common occurrence. One of their other models was recalled for a similar issue but not the Soul. Very dangerous if this occurs at night. Additionally, other drivers see your lights blinking and are assuming you are getting aggressive with them and can respond aggressively back. Issue is constantly present and leads to not using turn signals in most cases so the headlights stay on.

- Kent, WA, USA

problem #55

Jun 252015

Soul 4-cyl

  • 29,898 miles

A D V E R T I S E M E N T S

The contact owns a 2014 Kia Soul. While driving during the day or night, the headlights illuminated and then shut off independently. The vehicle was taken to Kia of chattanooga (2136 chapman rd, chattanooga, tn 37421, (423) 855-1022) to be diagnosed, but the failure could not be duplicated. The vehicle was not repaired. The following day, the contact found that the parking lights illuminated independently and drained the battery. The vehicle was taken back to the same dealer and the contact was informed that a new battery was needed. The vehicle was repaired, but the failure recurred. The contact stated that the parking light failure occurred a few years ago and was taken to the same dealer where it was diagnosed that there was an internal failure. The contact stated that an unknown switch was replaced. The manufacturer was not notified of the failure. The failure mileage was 29,898.

- Chattanooga, TN, USA

problem #54

Aug 312019

Soul

  • 62,500 miles
The contact owns a 2014 Kia Soul. -head lamp (low beam ) went out while driving. -the switch had to be turned off/on to reset -electrical, lighting TL-the contact stated that while attempting a turn traveling approximately 20 mph the low beam head lights went out, after turning the switch on/off they came back. The failure occurred three other times. The vehicle was not taken to the dealer or independent mechanic for a diagnostic. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 62,500.

- Depew, NY, USA

problem #53

Mar 012019

Soul

  • 45,000 miles
Headlights flicker on and off when using turn signal, sometimes while just driving. Sometimes they turn completely off and don't turn back on unless I flip between auto/manual. This has been happening for a few months now and is getting worse. This is incredibly dangerous and I am worried for my safety if I can't get them to turn back on. I work at night and absolutely need my lights to work. I drive main roads and back roads and on the back roads when they go out I can't see anything. Until I get this sorted out I've resorted to not using my turn signals at night, which is dangerous in itself/illegal and there's also the fact that they turn off/flicker occasionally while not using the turn signal. Though that seems to be the most common trigger. I have no idea what is causing this but it seems to be extremely common in 2014 Kia Souls.

- Gaithersburg, MD, USA

problem #52

Aug 262019

Soul

  • 100,000 miles
While driving at night the headlights and inside panel lights flickered off and on. At one point on a rural road the headlights went completely off for a few seconds I could not see the road! this is very dangerous and is a safety issue!!

- Cottonwood, AZ, USA

problem #51

Jun 012019

Soul

  • 110,000 miles
The contact owns a 2014 Kia Soul. While driving various speeds, the passenger side headlight went out. The vehicle was taken to fred beans Kia of langhorne (1801 Lincoln hwy, langhorne, pa 19047, (855) 998-2259) where the contact was informed that the connector was burnt and the fuse needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and provided a case number. The failure mileage was approximately 110,000.

- Bristol, PA, USA

problem #50

Aug 132019

Soul

  • 3 miles
Headlights mysteriously begin flickering after using turn signal or flicker without using turn signal. Lights have completely turned off without warning at night creating an extremely unsafe driving condition. Headlights have also flickered hitting bumps in road again causing unsafe driving conditions. I never know when this is going to happen - so it does cause some very nervous driving experiences. I'm attaching a document showing other Kia Soul owners that have the same or similar problems.

- Nappanee, IN, USA

problem #49

May 152019

Soul

  • 118,000 miles
One or both of the head lights will only intermittently work, while driving or stationary. While driving head lights can flicker. Multi function switch was changed, this did not solve problem. Appears to be a problem with the head lamp wiring harness, which melts the connector. Others also have this issue.

- Murrieta, CA, USA

problem #48

Jan 012018

Soul

  • 70,000 miles
Driving on freeway or street, interior and exterior lighting to headlamps flicker on and off when using turn signals. They will stay off sometimes this is dangerous.

- Los Angeles, CA, USA

problem #47

Nov 052018

Soul

  • 144,000 miles
Complete engine failure - 11-5-18 - all lights came on and car died in the middle of a turn. All oil was gone from engine. Car cannot even be manually cranked. Seems to be exact same issue discovered with same year 1.6L engines, but wasn't included in recall as a 2.0L engine for whatever reason. 3 mechanics have quoted me a $10K repair including an entire new engine. No salvage or used engines available anywhere.

- Fate, TX, USA

problem #46

Apr 292019

Soul

  • miles
Late one night, I try to turn on my headlights on. The light would not come on and started to flicker I had to turn them off and on several times to get them on. Them a few months later my driver side head lamp did not work. I replace the bulb. Then I receive a notice from Kia there my be a problem with the lights flicking. I when into the victorville Kia dealership for a different recall, and ask them to check the problem with the flicker and at the time had the driver head light out and they said that they couldn't re-product the problem and they would not fix the electrical system. I had the head light replace, along with the wires, they had burn up. I just replaced by third headlight. Three (3) head lights within four (4) months.

- Apple Valley, CA, USA

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