really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
7,300 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Kia Soul brakes problems

brakes problem

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2015 Kia Soul Owner Comments

problem #5

Jul 222016


  • 11,000 miles


The contact owns a 2015 Kia Soul. The contact stated that the steering column, shifter, and brakes failed to operate. As a result, the vehicle was involved in a side impact collision. The vehicle was towed to an independent mechanic and then to the dealer. A police report was filed. The contact received notification of NHTSA campaign number: 15V736000 (steering); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. There were two injuries that required medical attention. The contact suffered from a cervical strain and mild thoracic facial strain. The failure mileage was approximately 11,000. Parts distribution disconnect.

- Cincinnati, OH, USA

problem #4

Apr 252016


  • 12,500 miles
I was driving 35 mph on hwy US1, car in front of me rear ended the car in front of it. I placed foot on brake and didnt seem to be slowing quick enough. I then placed both feet on brake to stop and still hit the car involved in accident.

- Edgewater, FL, USA

problem #3

Mar 092016


  • 9,000 miles
When approaching an intersection, the brakes failed on my wife's 2015 Kia Soul. She pressed the brake pedal several times, but they never pressurized. Fortunately the airbags worked well, and she was not seriously injured in the accident. The driver and passenger in the other vehicle left in an ambulance. I tested the brakes once the vehicle was at the body shop, and they did not pressurize there either. The car is 9 months old, had roughly 9,000 miles on it, and has not had any mechanical work performed on it.

- Little Elm, TX, USA

problem #2

Jan 012015


  • miles
Low/soft brake pedal, the brake pedal goes almost to the floor before brakes engage. This car was purchased new but the brake pedal has a great amount of "travel" in it before the brakes stop the car. Dealer refuses to acknowledge there is a problem with the brakes or to make repairs.

- Forest, MS, USA

problem #1

Apr 182015


  • 4,000 miles
Car would not brake as it pulled into a parking spot. Ended up stopping in a storefront. No significant visible damage. No airbags deployed. All three passengers (incl one 3 yr old) were completely unscathed.

- San Jose, CA, USA

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