This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Kia Soul. The contact stated that while driving at an undisclosed speed, there was a rattling noise heard in the front of the vehicle. No warning lights were illuminated. The vehicle was taken to a local dealer to be repaired under NHTSA Campaign Number: 17V608000 (Steering). The vehicle was repaired; however, the contact stated that after the vehicle was returned, the steering, air bags, and an unknown warning light illuminated. The contact stated that the steering wheel became hot to the touch without the heated steering wheel function being activated. The vehicle was taken back to the dealer, where it was diagnosed that an oil change was needed, and the heated steering wheel fuse was removed. The manufacturer was not made aware of the failure. The failure mileage was 4,796.
I was involved in an accident where my 2015 Kia Soul was struck from the rear end at a high rate of speed, left the roadway, hit a concrete culver, became airborne, jumped/rolled across a driveway and went through two crosstie corner posts with no airbag deployment. My seat broke 3/4 of the way up due to impact. Unknown as to reason why airbags failed to deploy with frontal impacts and unknown as to component inspection as insurance took car away to auction. I feel that the failure of these items to deploy intensified the injuries I received in the wreck.
I-€™ve had my check engine light come on ever since I bought the vehicle and the code is for catalytic converter, my car overheats and does not properly shift right engine is very shaky and unstable while driving on the road. I don-€™t know why my Kia doesn-€™t qualify for the recall when it-€™s having the exact issues that the recalls state
I was going 65 mph, with my cruise control on, while it was raining. I hit some standing water, which caused me to hydroplane. I could not gain control of my vehicle, so I ended up spinning and hitting a concrete barrier. None of my airbags deployed. Thankfully I wasn't seriously injured, but the airbags should have deployed either way.
- Phenix City, AL, USA
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The contact owned a 2015 Kia Soul. The contact stated that while driving at about 65 mph, the vehicle crashed into the rear passenger's bumper of the vehicle in front which stopped abruptly. None of the air bags deployed. There was no warning. The contact sustained injury from the seat belt strap on the left shoulder. The contact went to an urgent care the next day. There was no police report. The contact stated that one passenger in the other vehicle suffered a whiplash. There was no further detail on the individual. The vehicle was totaled and was towed to a body shop. The dealer was not called. The manufacturer was called but the contact was not called back. The failure mileage was approximately 97,000.
I recibe recall for airbags, stering pinion. The fuel sending level unit is damage and the gauge fuel level is down. But that reason the system turn on the check engine light.
The contact owned a 2015 Kia Soul. While driving 50 mph, the contact lost control of the vehicle and crashed into another vehicle. The air bags failed to deploy. The contact sustained three broken ribs, a punctured lung, face injuries, and a concussion that required medical attention. A police report was filed. The vehicle was destroyed and towed to an insurance lot. The manufacturer was not notified of the failure. The approximate failure mileage was 4,709. Updated 07/13/16
The contact owns a 2015 Kia Soul. While the vehicle was stationary in the reverse gear, the contact attempted to reverse but the vehicle accelerated forward and crashed into a tree. The contact attempted to depress the brake pedal, but the vehicle did not respond. The air bags did not deploy. There were no injuries. The vehicle was destroyed and towed. A police report was filed. The manufacturer was not made aware of the issue. The contact referenced NHTSA campaign number: 15V736000 (steering). The vehicle was previously repaired for this recall prior to the crash. The failure mileage was approximately 18,000.
The contact owns a 2015 Kia Soul. While driving at an undetermined speed, the driver lost control of the vehicle, veered left, and crashed into an oncoming vehicle. The driver sustained fatal injuries, which included a severed aorta and fractured cervical spine. The coroner indicated that the fatal injuries may have been caused by the air bag. A police report was filed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The cause of the crash was under investigation. The failure mileage was not available....updated 02/02/16 updated 02/05/16 the consumer stated there was a recall on the steering system which may have cause the accident. Updated 02/10/16...updated 03/16/16
The contact owns a 2015 Kia Soul. The contact stated that while driving at 65 mph, the contact crashed into an eighteen wheeler and the air bags failed to deploy. The contact sustain back injuries that required medical attention. A police report was filed. The vehicle was towed to a collision lot where the body of the vehicle was repaired. In addition the contact stated that the seat belt failed to disengage. The manufacturer was not notified of the failure. The approximated failure mileage was 10,500. Updated 06/29/16
My son was in a rear-end collison in his 2015 Kia Soul, that also pushed him into the person in front of him. My son was at a stop as well as the vehicle in front of him, when a mid sized SUV doing approximately 30-40mph slammed on her brakes and rear ended my son. The Soul's bumper went underneath the Chevy Tahoe in front of him. The airbags did not deploy. When police and ems showed up and asked him if he could drive it off the road, the vehicle started, but accelerator would not work. They pushed it off the road. After towing to the body shop, the owner said he didn't know why the airbags hadn't deployed because the electrical wiring harness had been severed in the crash. The towing company was hesitant to tow because he was afraid it may go off. The Soul had an estimate of $15,753.75 in damage and therefore totaled...but his airbags never went off.
Car would not brake as it pulled into a parking spot. Ended up stopping in a storefront. No significant visible damage. No airbags deployed. All three passengers (incl one 3 yr old) were completely unscathed.
A D V E R T I S E M E N T S
- Seminole , FL, USA