This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Kia Soul. While driving approximately 30 mph and attempting to slow down by depressing the brake pedal, the vehicle did not stop, even when the emergency brake was applied. The vehicle was towed to the contact's residence. The following day, the traction control warning indicator illuminated and the vehicle was towed to yonkers Kia (1850 central park ave, yonkers, NY 10410); however, they were not able to replicate the failure. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 25,000.
- Tuckahoe, NY, USA
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- Tuckahoe, NY, USA