10.0

really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
36,176 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Kia Soul drivetrain problems

drivetrain problem

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2016 Kia Soul Owner Comments (Page 3 of 3)

« Read the previous 20 complaints

problem #5

Apr 252019

Soul

  • 105,000 miles

A D V E R T I S E M E N T S

The contact owns a 2016 Kia Soul. While driving 25 mph, the vehicle unintentionally slowed down to a complete stop without depressing the brake pedal. The check engine and oil warning indicators illuminated. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was 105,000.

- Munas, AR, USA

problem #4

Feb 282019

Soul

  • 41,000 miles
Driving on highway and car started slipping gears and having trouble accelerating from a stop. Oil light came on and it had no oil, added proper amount and type of oil. When idling check oil light flashes red even with proper oil level. Dealership states sounds like, they currently are checking it, engine and rod issue.

- Burleson, TX, USA

problem #3

Apr 192018

Soul

  • 32,400 miles
Transmission started slipping while driving. Then transmission slipped while going 45 and engine red lined then died. Would not restart.

- Douglasville, GA, USA

problem #2

May 062017

Soul

  • 6,300 miles
Last year I found out that when I engaged reverse right or left a grinding noise was coming from the steering column area. Also when I was driving over a speed bump or in a dip a squeeking sound was coming from the back of the car. I took the car to the [Kia of orange,210 katella ave.,orange, ca.92867, (714)453-3800], twice 5/6/2017 & 14/9/2017, but they couldn't or didn't know how to fix the problems. On 1/26/2018 I called Kia corporate office in irvine (800)333-4542 and explained to "lorre" the problems that my car has and that I took it to Kia of orange which they couldn't fix in addition to their bad customer service that I had anytime I took the car for service. Her response over the phone and with her emails was pathetic, in denial and supportive for the Kia of orange. I will never buy a Kia/junk again.

- Irvine, CA, USA

problem #1

Dec 182015

Soul

  • miles
Since day one, my Kia loose communication with gas pedal to transmission or computer.from stop I accelerate, and if for any reason I ought to release the gas pedal, the transmission act like it is in neutral gear, after accelerate two or three times it accelerate abruptly.it act exactly like hiundai recall no.16V6280.I take the veh. To the dealer, I report the problem but they tell me that they does not find nothin wrong, but the problem persisted.my veh. Transmission is a 5 speed eco shift dual clutch

- Isabela, PR, USA

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