This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Kia Soul. The contact stated that while driving at 45 mph, the accelerator pedal was depressed however, the vehicle failed to exceed 45 mph. The vehicle was pulled into a parking lot and towed to daytona Kia dealer, located at 510 N nova rd, daytona beach, fl 32114, where the technician was unable to retrieve an error code. The contact performed a VIN search and became aware that the vehicle was included in NHTSA campaign number: 19V120000 (engine, engine and engine cooling). The contact called the dealer back and was informed that without the error code, that only the ECU upgrade would be performed. The manufacturer was made aware of the failure and stated that the code (P0420) was needed in order to repair the failure. The vehicle was not repaired. The failure mileage was approximately 119,000.
The contact owns a 2016 Kia Soul. The contact stated that while driving at 60 mph, the vehicle decelerated to 20 mph independently without warning. The contact stated that the accelerator pedal was depressed numerous times for the vehicle to respond. The vehicle was driven to the residence. The vehicle was later taken to steve schmitt Kia located at 11655 new halls ferry road, florissant, mo 63033, to be diagnosed. The contact was informed that the catalytic converter failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.
The vehicle has 59,000 miles and is consuming oil at a high rate. A fault light came on putting the car in limp mode where it refuses to accelerate. The dealership has had the vehicle with no resolution for nearly a month. There are reports of fires and other fatalities with this model and the recall needs to be expanded in order to force Kia motors to buy-back these cars.
Driving to work from lunch my car stalled and then completely stopped in the middle of the road. The engine light started flashing and then my car started to move again but it was sluggish and slow. It wont go past 45 miles before slowing all the way down. I had got my car recalled three days before, they said nothing was wrong with the engine/transmission at the time of the recall. Now three day later my cars stuck in limp mode showing a P0326 code.
I was driving down the freeway on I-20 going see mother in law @ around 10:30 pm and the car just started licking up speed on it own and I had fiancee with me. I am deaf said there something wrong I said what the car started idling really werid. And he said pull off next exit start try to stall on the freeway. So pull over to exit and start to run normal for few mins then stall again off and on. I pull off hulen St at tom thumb parking lot check everything seem okay with motor and fiancee check didnt see anything wrong. I have notice around August car seem pick up speed on it own I really didnt think anything of it. Then I notice that it seem use oil because sometime there doesnt seem be any oil in car. I would put some in and week later seem all gone. I dont see no oil leak.. I notice it used gas really fast I am having fill tank U maybe 100 to 130 a week. I dont travel far either. 11/12/2019 when stalling started and I know none light came on at all on the engine or anything. No warning no nothing. I am financing this car there a dealer they hiley Hyundai in burleson Texas. I am leasing F quill M exter finance. I just recently purchase this is just 2019 2016 Kia Soul..
- Fort Worth, TX, USA
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On 8/4/19 I was heading to work when my car decided not to go anymore. I was at an intersection making a left turn when all of a sudden my car did not want to accelerate. I could not get passed 3000 rpms. Felt the engine rev up but would only go 30 mph. At first I thought it was me, because the whole ride everything was smooth sailing and then this happend out of nowhere. So I gave it a little more gas and could feel the engine struggling. I came to the next red light and when I started to give gas it just jerked and I rolled into the nearest gas station. Immediately shut the car off and checked the oil. Because as I accelerated at the next light once green the oil light came on and kept blinking. I just changed it two months ago! there was no smoke or burning smell. No oil under car or any other fluid. I had to have car towed home, late to work because I got a ride in. Called the dealership and they wanted to charge me 6 to 8 thousand for a new engine once diagnosed. My car is out of warranty. There are 79,000 miles on it. I have been reading articles about the same thing happening to me. There is a recall for the exact same issues but for a 1.6L. Mine is a 2.0. why isn't the manufacturer taking any initiative to look into my size engine when I'm having the same problems. I dont have 6 to 8 thousand for this. Please investigate. Please tell me I have some sort of chance of getting anything fixed at the dealership.
On Sunday, May 26th, 2019, our Kia Soul caught fire as we were driving on the interstate highway. My family was in the car when my husband felt the car lose power. We heard a knocking sound between us and under us, forward between our seats and the engine. My husband saw smoke as he pulled over on the side of the highway. A few seconds after we pulled over, we saw flames erupt from the hood of the car. We got our three kids out of the car as fast as we could and ran from the car. We called 911 and the fire department and police came to put out the fire and direct traffic, as at least one lane was closed. In the time it took for the first responders to arrive, our car exploded into a fire ball.
The contact owns a 2016 Kia Soul. On several occasions, while driving at unknown speeds, the gear shift lever independently moved out of the drive gear into neutral. The contact also stated that the gear shift lever moved to the left of the drive indicator designation and the vehicle lost power. The contact coasted the vehicle off the roadway. When the vehicle was shifted from park into drive, it operated normally. The vehicle was taken to deland Kia (located at 2322 S woodland blvd, deland, fl 32720, (386) 734-7800) to be diagnosed, but the mechanic was unable to duplicate the failure and no failure codes were retrieved. The vehicle was not repaired. The failure was intermittent. The manufacturer was contacted and provided case number: 13150055. The approximate failure mileage was 30,000.
The contact owns a 2016 Kia Soul. The contact stated that the gear shifter was not properly staying in gear and inadvertently veered to the left. The failure was causing the contact to have to maneuver the gear shift and apply the brakes to prevent a crash. Deland Kia (2322 S woodland blvd, deland, fl 32720, (386) 734-7800) was notified. The vehicle was not diagnosed or test driven to duplicate the failure. The dealer asked the vehicle owner to video record the failure. The vehicle was not repaired. The contact was waiting to determine if the dealer would provide a loaner vehicle. The manufacturer was notified of the failure. The failure mileage was not available.
1st issue the malfunction indicator lamp came on. Car has 44K miles on it. The car has loss of power and cuts off when trying to accelerate. The gas mileage has dropped considerably and the engine is running extremely hot
The contact owns a 2016 Kia Soul. While driving 25 mph, the vehicle unintentionally slowed down to a complete stop without depressing the brake pedal. The check engine and oil warning indicators illuminated. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was 105,000.
Driving on highway and car started slipping gears and having trouble accelerating from a stop. Oil light came on and it had no oil, added proper amount and type of oil. When idling check oil light flashes red even with proper oil level. Dealership states sounds like, they currently are checking it, engine and rod issue.
Last year I found out that when I engaged reverse right or left a grinding noise was coming from the steering column area. Also when I was driving over a speed bump or in a dip a squeeking sound was coming from the back of the car. I took the car to the [Kia of orange,210 katella ave.,orange, ca.92867, (714)453-3800], twice 5/6/2017 & 14/9/2017, but they couldn't or didn't know how to fix the problems. On 1/26/2018 I called Kia corporate office in irvine (800)333-4542 and explained to "lorre" the problems that my car has and that I took it to Kia of orange which they couldn't fix in addition to their bad customer service that I had anytime I took the car for service. Her response over the phone and with her emails was pathetic, in denial and supportive for the Kia of orange. I will never buy a Kia/junk again.
Since day one, my Kia loose communication with gas pedal to transmission or computer.from stop I accelerate, and if for any reason I ought to release the gas pedal, the transmission act like it is in neutral gear, after accelerate two or three times it accelerate abruptly.it act exactly like hiundai recall no.16V6280.I take the veh. To the dealer, I report the problem but they tell me that they does not find nothin wrong, but the problem persisted.my veh. Transmission is a 5 speed eco shift dual clutch
A D V E R T I S E M E N T S
- Port Orange, FL, USA