10.0

really awful
Crashes / Fires:
4 / 26
Injuries / Deaths:
1 / 0
Average Mileage:
37,587 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Kia Soul engine problems

engine problem

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2016 Kia Soul Owner Comments (Page 20 of 27)

« Read the previous 20 complaints

problem #151

Apr 292021

Soul

  • 123,000 miles

A D V E R T I S E M E N T S

Vehicle had recall for exhaust too hot possible fire catalytic converter failure and rod end engine failure.the catalytic converter was replaced before recall and now 2yrs 10mo later has failed again?towed to dealership and my assumption was correct and catalytic converter bad again.now filed Kia complaint#14131010 and am waiting but spoke with service manager and waiting but pretty sure they're not going to cover even after failure of converter before and after their recall.I was driving on U.S.19 in Florida and vehicle just immediately failed with no power and no limp mode at approximately 4-5mph, was almost rear ended in a bad accident from this malfunctioning and what is said in Kia's words that limp mode would come on and vehicle could be driven at 1800-2200rpm and 65mph.not true more like 500rpm and 5mph.very dangerous possible deaths from this failure.

- Port Richey, FL, USA

problem #150

Apr 222021

Soul

  • 98,653 miles
A few months ago car intermittently started bucking as if watery fuel or fuel depletion was occurring accompanied with a loud sound as of grinding metal. Check engine light would come on intermittently for a short while and then go off again. Braking and slowing would temporarily stop it until it recurred. With time those episodes grew more frequent. I consulted martin Kia of bowling green, ky from whom I bought the car whose service department seemed to offer no suggestion as to the defect. Two autozone stores tested the engine, one with with check engine light off and another with it on, and both tests agreed that the catalytic converter was malfunctioning. Tests at the above Kia dealer confirmed that finding and replaced the converter at a total cost of almost $1300 saying its 98000 miles was out of emissions warranty. Problem is, the intermittent bucking and grinding persists. Online I then read that this is likely a recall case already receiving 147 similar complaints and that some of these vehicles had been finally totally destroyed by an engine fires. It has become a fearful thing to drive it with that knowledge. What is your advised course foe a remedy?

- Bowling Green, KY, USA

problem #149

Apr 112021

Soul

  • 66,186 miles
The contact owned a 2016 Kia Soul. The contact stated that while driving at 45 mph, the vehicle began to make an abnormal knocking noise, a burning odor was detected as the vehicle began to lose power as several warning lights appeared on the instrument panel. The contact was unable to restart the vehicle and left the vehicle on the side of the road. The next day, the contact's fianc attempted to meet a tow truck driver at the scene where the vehicle was left; however, upon arrival, the vehicle was gone. Upon investigation, the contact discovered that the vehicle was towed to an independent tow yard where they discovered that the vehicle was burned to ashes. The dealer nor the manufacturer had yet to be notified of the failure. A police report nor a fire report was filed. The vehicle was deemed a total loss. The failure mileage was 66,186.

- Tazewell, TN, USA

problem #148

Jan 312021

Soul

  • 92,312 miles

A D V E R T I S E M E N T S

The contact owned a 2016 Kia Soul. The contact stated when they starting their vehicle, they heard a loud knocking noise coming from their engine. The contact called and had the vehicle towed to local dealer jeffrey automotive group ( 30800 gratiot ave, roseville, mi 48066 phone: (586) 296-1300 ) who inspected the vehicle and diagnosed the failure as metal fragments in the engine pan causing the knock sensor to be replaced. The local dealer replaced the engine, however two days after the vehicle was repaired the contact stated their husband was driving 70 mph and approaching highway exit, they notice black smoking coming from the front hood of the vehicle. The contacts husband was able to drive and pull into an empty parking lot and where the contact and her husband exit out of the vehicle and distance themselves from the vehicle where they saw fair amount of sparks and fire coming from the engine. The fire department did come out and extinguish the fire. A fire report was filed. No medical treatment was need at the scene. No one was injured. The vehicle towed by the contact insurance provide where they inspect the vehicle stated the fire was caused by oil leak from the rear of the engine and deemed the vehicle a total loss. The manufacturer was made aware of the failure. The failure mileage was 92,312.

- Clinton Township, MI, USA

problem #147

Apr 012021

Soul

  • 71,000 miles
The contact owns a 2016 Kia Soul. The contact stated that while driving, a loud noise was present coming from the engine compartment with the check engine warning light illuminated. The vehicle was taken to boomer Kia located at 339 w interstate 240 service rd, Oklahoma city, ok 73139 who discovered that there was no oil in the engine. The contact indicated that the oil was recently changed prior to the failure. The dealer added oil to the engine however, days later the vehicle stalled and it was discovered again that there was no oil in the engine. The cause of the failure was not determined. The manufacturer was not yet notified of the failure. The failure mileage was 71,000. The VIN was not available.

- Choctaw, OK, USA

problem #146

Apr 102021

Soul

  • 100,800 miles
Much like others on here, was driving normally when within moments, the car began to make a noise immediately followed by smoke. This car has had regular maintenance and is just over 100K miles. These engines are obviously suffering from the same problem as the 1.6 liter. Kia needs to recall these immediately.

- Wildwood, FL, USA

problem #145

Apr 102021

Soul

  • 62,000 miles

A D V E R T I S E M E N T S

Engine is comsuming too much oil too fast. Had oil changed recently and before it was time to get it changed again the oil light on the dashboard came on. Took car to place to where they changed the oil last time and they checked the oil and said the level wasn't even high enough to touch the dipstick. Car is not driven that much nor is it leaking oil. Tech said to see if there is a recal for this as he remembers there maybe being one.

- Spring, TX, USA

problem #144

Apr 082021

Soul

  • 50,200 miles
While driving and accelerating. My car loses power and slows down. Blue smoke comes out of tailpipe and smells like oil. I have a 2016 Kia Soul. I have noticed where there were recalls for 2016 Kia Soul. My car has alot of these problems but I have not received information about a recall. Please let me know if my car is included in the recall. Thank you.

- Bridgeton, NJ, USA

problem #143

Dec 202020

Soul

  • 140,000 miles
Blown engine after some work was done under current recall (catalytic converter replacement)

- Shelbyville, TN, USA

problem #142

Mar 152021

Soul

  • 55,000 miles
Seems the check engine light comes on and off and when taken to the dealership. They cant find nothing wrong with it. The check engine light can stay on for days and the engine runs ruff. When this is told at the dealership they say they cant find anything. This light is on when the car is running weather its sitting still or driving.

- Minooka, IL, USA

problem #141

Jul 312020

Soul

  • miles

A D V E R T I S E M E N T S

Kia and dealer aware of this vehicle consuming excessive amounts of oil which could catastrophically cause engine failure with a high risk of driver/passenger death if vehicle runs out of oil. Kia is unwilling to replace/repair/fix the problem. This lack of acknowledgement by booth the auto manufacturer and the dealer is just cause for negligence and may result in death or fatal injury. The vehicle is at 65,000 miles and has had two oil consumption tests performed by spitzer Kia, cleveland, Ohio at 1000 mile intervals. The problem is well known to the auto manufacturer and they will not intervene with replacement. Engine fire could cause accident, and or death to occupants and or other victims if engine runs out of oil and creates excessive heat. Warning lights do not illuminate to warn driver and occupants of danger. A law firm suggests reaching out to NHTSA to resolve.

- North Royalton, OH, USA

problem #140

Mar 232021

Soul

  • miles
Excessive oil consumption. Kia dealer states after performing two oil consumption tests back to back at 1000 miles each that the engine needs replaced. Kia will not replace engine as vehicle has now passed the 60,000 mile engine warranty. Vehicle has 65,000 miles. Dearler states that I have to pay.

- North Royalton, OH, USA

problem #139

Feb 192021

Soul 4-cyl

  • 87,100 miles
My car caught on fire. The whole car is damaged. There is no front the interior is gone. I have started a case with Kia. My vehicle was going up a hill about 30 minkes an hour when it started smoking. It was pulled over and the hood was popped. The engine was on fire. Soon the whole front and middle of the car was on fire. This was at 14000 jericho street at the entrance of bowie state university in bowie md. Police and fire departments were called.

- Upper Marlboro, MD, USA

problem #138

Mar 062021

Soul

  • 98,000 miles
While driving on the NJ turnpike at night time, I went to change from the right lane into the middle lane and the car stalled not able to pick up speed. As the car stalled there was a fast moving truck which was coming and that was able to switch lanes forcing me to move into the last lane which made the cars behind me have to come to a sudden stop. I then had to put on my hazards and slowly move back over to the shoulder. Once completely stopped I shut off the engine. After waiting for some time I started the car again, but nothing changed. I remained in the right lane with hazards on and drove the car not being able to go above 40 mph. Eventually the car got back to driving normal right before arriving home which was about a 40 to 50 minute ride. The car was taken to the dealership and I learned that the catalytic converter needs to be replaced. This is after taking this car to be looked at twice and being told that there was nothing found. Now I find that there is a recall on the car (NHTSA id: 19V120000), but it says that my vehicle is not amongst the vehicles recalled.

- South Plainfield, NJ, USA

problem #137

Mar 092021

Soul

  • 75,000 miles
Check engine light on more than off or so it seems. Engine code P0S0A. Dealer attempts to fix. Code comes back

- Wayne, OH, USA

problem #136

Mar 062021

Soul

  • 93,000 miles
I had a new engine put in April 2020. My car is now doing the same thing as before. My oil light flashes while it is idle or when pressing breaks and starts to miss out.

- Farmland, IN, USA

problem #135

Mar 032021

Soul

  • 94,000 miles
While sitting in traffic my car began to shake and then stalled and turned off. It was able to restart and then later while driving down the interstate it began to stop accelerating when I pressed the gas. Fortunately I was able to make it to the shoulder from the left lane as car slowed to a stop and the break pedal locked up. The car would not turn on any more. After mechanic inspection, they reported that a piston had melted in the engine and because the oil had dried up, even though the car had its last oil change two months ago.

- Arlington, TX, USA

problem #134

Feb 152021

Soul

  • 85,000 miles
2016 Kia Soul /w 2.0 liter long block engine. Approximately 85K miles at the time of engine failure due to spontaneous oil loss. Vehicle had been well maintained with regular oil changes. Dealership and Kia corporate refuse to provide any consideration that the failure is due to mfg. Defect despite numerous reported incidents of this exact failure.

- Lawrenceville, GA, USA

problem #133

Feb 092021

Soul

  • 33,600 miles
Car has only 34K miles. Had it for two months now. Hasn't had it's first oil change. However, the oil light comes on and blinks then shuts off, does this every time I drive or in idle. I put 4 qts of oil in the car a week ago. There is no reason the oil needs to be filled again. I'm going to have to put additional 4 quarts of oil again. There is no leaks, no burning or anything else. I'm worried about the engine blowing up or catching on fire. There was a recent recall on this car but I have no idea why I am not being told, or informed. The engine is usually quiet, but when the oil light blinks, it's also accompanied by a knocking sound. Kia is aware of this issue and we're sued by customers for the same issue. This is a big problem that Kia has not attempted to redress. This issue happens while driving up to and over 40mph, while at a stop, and while driving under 10mph

- Rockford, IL, USA

problem #132

Feb 272021

Soul

  • 140,000 miles
I was driving on the freeway at night at about 75 miles an hour on cruise control. I was passing a semi when all the sudden my car down shifted and started losing power. I quickly had to figure out how to deal with this and get off the freeway. I consider myself an experienced driver, but if my kid was driving the car when that happened...

- Waverly, WA, USA

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