This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My Soul has been over heating, stalling, and back firing, even had smoke come from engine 2 times.has been in shop over 7 times for thermostat issue, that they said they can not fix.plus my car has been in a number of times for it not having any get up and go.it has to be really fast to go up hills.on highway or main roads.
My car was parked in the driveway and had not been running. I shut the car door to go back inside the house and I heard a pop noise. The front part of the panoramic sun roof had broken and shattered.
Key will get stuck in ignition after putting vehicle in park and attempting to remove key after turning key to off position. Key will also not turn when attempting to turn on vehicle. Vehicle was stationary and parked on both occasions. The inability to remove the key from the ignition happened in November of 2016. The inability to turn the key to start the car has happened at least 5 separate times. Most recently was Saturday, July 15, 2017 and I was at a hiking trail in the mountains.
All interior windows fogged up making it impossible to see outside vehicle. I was driving the vehicle early morning, mid to low 60 degree temps, I put heat on low fan speed and mid temp, instrument panel started to fog up and windshield started to fog up, I switched heater to defog and in a few seconds all windows fogged up. It was dark and I was in a roundabout with traffic ahead of me and behind me. I opened all windows and put defog to full speed and after about a minute was the windshield defogged. Internet search showed possible clogged heater/ac blower box, which was reported to be a service issue and not covered by warranty. I was about to park the vehicle and was very concerned about my safety and my family being in the vehicle. Something needs to be done to address this issue that will lead to vehicle collision with injury and.or fatalities.
The 2016 Kia Soul owners manual has false, misleading and incorrect information. Before purchasing this new Kia Soul in 12/16 I looked through the cars owners manual. Something that caught my eye and helped sway me to purchase this car was the information in section 8 page 15 under online factory authorized manuals (U.S. only) it states that the following publications are available on www.kiatechinfo.con at no charge. Service manual, electrical troubleshooting manual, owners manual. If you visit that site www.kiateahinfo.com the first screen that pops up states that effective October 17,2014 the site has been changed to a subscription-based pay per use site. Kia refuses to honor the information in the 2016 owners manual stating that this information is provided free of charge. This inaccurate and misleading information needs to honored buy Kia motors and this and any future inaccurate information in the Kia supplied owners manual needs to be corrected prior to the sale of any and all Kia automobiles.
- Clayton, NC, USA
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The panic button on the key fob is not recessed so it activates when you don't want it to. I have contacted both the Kia dealer where I bought it and also Kia Consumer Affairs and both could not solve the problem. It is a design flaw. Anytime I have the key fob in my pocket it is likely to engage the panic button. It has happened 8 times. People think there is an emergency. Please let me know what NHTSA can do to correct this problem. (I previously had a 2013 Kia Soul and the design of the key fob was different so I never had the panic button go off by mistake.) help.
A D V E R T I S E M E N T S
- Lansing, MI, USA