7.4

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
7,150 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Kia Soul seat belts / air bags problems

seat belts / air bags problem

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2016 Kia Soul Owner Comments

problem #4

May 222023

Soul

  • miles

A D V E R T I S E M E N T S

My friend and I picked up a kayak that I bought and we had to put it in the car. When she was in the car I had to fasten the seat belt for her. We got it home and removed it from the vehicle, I had to unfastened the seat belt. When I took her home, the seat belt would not pull out. I still cannot pull out the seat belt. I contacted the dealership and they told me that it would have to be replaced at a cost of $700, which includes the labor. They said that it wasn't under the warranty to replace it. My understanding is that you would have to replace the seatbelt if you had been in an accident, which I have not. I am taking it in tomorrow in hopes that they can fix it and not have to replace it. Anyway, I hope no one else is having this problem.

- Pleasant Hill, IA, USA

problem #3

Nov 032018

Soul

  • miles
The front passenger seat belt does not engage easily. They think they are buckeled up until I point at the indicator light, or they buckle up and it just doesn't click like it's supposed to and they will pull it out and try multiple times until it engages.. this is all while the vehicle is stationary.. I just don't want any surprises in case of an accident, I need my passengers secured...

- Robertsdale, AL, USA

problem #2

Jun 012018

Soul

  • 12,000 miles
The driver and passenger seat belts do retract after the are used. The pull out but they will not retract back in the seat belt area

- Phoenix, AZ, USA

problem #1

Feb 242017

Soul

  • 16,600 miles
I have had several instances where I have had the seat belt fasten light come on when traveling down the road. Initially I tried parking the car, turning off the ignition for 30-60 seconds, turning the car back on, and once I start moving again the indicator would come back on. What I finally realized, after doing some testing, is that if I place my cell phone on the front passenger seat towards the center of the car (placing it about 1/2 way from the from the front to the back of the seat), it will trip the system and cause the seat belt warning indicator to come on. After doing some trials, I have found, removing the cell phone from the seat and placing it either in the cup holders or the center console will actually shut off the indicator. In closing, I was utilizing the bluetooth for both hands free and navigation when this problem occurred, I also had the phone plugged into a cigarette lighter adapter (not the one for ipod). The car was moving approximately 10 mph (the default speed for the indicator to come on with the seat belt warning to come on). The chime does not turn on at all, but the seat belt indicator light will flash.

- Kirkland, WA, USA

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