This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Continuation of complaint.... I then checked the NHTSA website for recalls or service campaigns and found 3 recalls that fit in my VIN range. I immediately called Kia's 800 number and asked if my vehicle was included and was promptly told no. I believed this response since it was coming directly from the manufacturer and not the dealer. About 2 months later, I received a disturbing call from a representative from Kia Consumer Affairs telling me to immediately stop driving the vehicle because the same 3 recalls I saw on the NHTSA website and called to inquire about included my vehicle. The recalls were: Brake line recall-the steering intermediate shaft coupling can contact a hydraulic brake pipe causing fluid leakage. This condition can cause a loss of rear brake increasing the risk of a crash. Electrical wiring- the wires connected to the C123 and C124 connectors can be put under tension by movement of the engine, thus pulling the wires and connectors, loosening them and resulting in a loss of circuit continuity. This condition can cause engine stalling, increasing the risk of a crash. The third recall was an obd label. I could not believe that Kia put my family and me in so much danger by telling me that my vehicle was not involved. The Kia representative told me that Kia would provide me with a loaner vehicle. Since I knew that I could possible die by continuing to drive this vehicle, I took a day off of work and took the vehicle back to the dlr. By this time, I had kept a timetable and log of everything that had gone wrong with the vehicle and presented it to the dealer. The list included, of course, the check engine light on, hesitation on acceleration, vehicle shakes severely when the wheel is turned, the idle surges when the vehicle is stopped, the rear window defogger had come off of the vehicle, the radio had started to static and turn on loud even when it was turned off, the volume knobs on the radio worked intermittently, the windows rolled up and down
Vehicle has air leakage through windshield and when on highway speed in rocks. Defrost does not work properly a fan is always running with either hot/cold. The seat belt locks on you at any time. The breaks make a grinding noise.
Regardless of the setting on the air flow mode selection knob, hot dry air is always directed into the face of driver and passenger, resulting in vision problems. Also, dust, dirt and pollens are blown into driver's eyes when driving on dirt and gravel roads here at the lake of the ozarks. Kia representatives have responded that all Kia have this defect, that it is a design problem and will not be corrected under the vehicle warranty. We beleive this defect, design or otherwise, is a health and safety matter and should be corrected as soon as possible by Kia. Thank you for your assistance.
A D V E R T I S E M E N T S
- Long Beach, CA, USA