This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The car start button failed to start the car. It has happened sporadically over last 4 months.It is available for inspection. I have not reported it as of today to the dealer. It is not a safety issue since it happens while parked. The cars dashboard lite up, radio was on as were the headlights and all other warning lights when I depressed the start button with my foot on the brake pedal. The only thing that was different was the brake pedal was extremely hard to depress it didn't move at all.The brake pedal was up higher then normal by a couple of inches. It took multiple times before it started.
The contact owns a 2017 Kia Sportage. The contact stated while driving at an undisclosed speed, several unknown warning lights illuminated. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The contact received notification of NHTSA Campaign Number: 21V137000 (Engine) however, the part to do the recall repair was not yet available. The vehicle was taken to the local dealer for several months. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect. The failure mileage was approximately 41,000.
i have been trying to get my recall fixed for a month now. I took it to John L Sullivan Kia in Roseville Ca and the part was not available. They were suppose to call me when they received the part and never did call me back. I recently had my A/C repaired last week at Folsom Lake Kia in Folsom CA and asked them if they could repair the recall issue as well. They had my car since last week and provided me a rental on friday, 6/4. Today on 6/8, I am told my A/C is fixed and no part for the recall so I had to pick up my car and return the rental. I have a newborn baby and this recall is extremely dangerous and its not safe. I should not have to pay for a rental when the recall is dangerous and not at fault of mine. This is ridiculous and all dealerships should provide rental cars when a recall is very serious with the part(s) being unavailable.
On January 14,2021 after work around 3:30 when I got in my car it wouldn't start. We checked the oil and it had no oil. A towing truck picked up my car and took it to clay cooley Kia in irving. It's been sitting there since then and I was told I needed to pay 2,600 and that's only for what they believe is wrong with it. Why am I being charge" on the recall notice says they will repair at no cost to the costumer. Am I being scam"
All 4 window regulators malfunctioned and do not work. Prevents windows and going up and down. Unable to roll windows down. Happened while car was parked.
- Kissimmee, FL, USA
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The drivers side rear door will not unlock. Not manually or electronically. This started 2 months ago and the roseville, ca Kia service dept. Walnuts to charge for repairs. I feel that this is a safety issue that they should repair at no cost to the buyer.
The contact owns a 2017 Kia Sportage. The contact stated the check engine warning light was illuminated. The contact stated that the engine consumed oil very quickly. Additionally, while driving at various speeds, the vehicle vibrated abnormally. The contact stated the vehicle failed to accelerate as designed. The contact also stated that while attempting to park, the vehicle stalled with the battery warning light illuminated. The vehicle was taken to a certified mechanic who diagnosed that there were cylinder misfires and the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 127,000.
2017 Kia Sportage both passenger and driver rear doors will not open from neither the inside nor the outside door handles. This is a serious safety issue with my autistic son who must climb out of the car from the back seat through the front seat. There are numerous complaints from other Kia owners about this same issue posted on here on the NHTSA website, and it needs to be addressed by Kia.
While the vehicle is in motion interstate or city street, the engine revs up without putting more pressure onto the gas peddle. On several occasions I had to hit the brake peddle to avoid hitting another vehicle and once pulled into the side of the road as a precaution. We first noticed this problem about a couple of months after purchasing the vehicle. I previously reported this to Kia dealership, however he indicated that it would be the alternator or something that is causing the engine to not know what gear it's actually on. This happens randomly and at any speed. The seat belt light flashes occasionally although no one else is sitting in the vehicle and my seat belt is attached.
This happened twice in 10 days. Once while driving and once in parking mode with vehicle on - suddenly the vehicle loses power, cannot accelerate, power steering is lost, and 3 panel lights turn on simultaneously: Battery, oil, check engine. Both times by turning off and restarting engine I have been able to continue driving, power is restored and panel lights turn off. Have taken both times to Kia service southside/jacksonville fl and they have not been able to identify the cause, therefore unable to fix a potentially very dangerous and life-threatening situation if this continues to happen, especially while driving. Extremely concerned!
The passenger side rear door fails to open from both inside and outside of the vehicle. This happened unexpectedly and without provocation. There are numerous filed complaints siting this very same issue on the NHTSA.gov website and should be investigated.
2017 Kia Sportage lost all power as I was driving down the road. No power steering no braking nothing. Smoke and fumes filled the cab of SUV. Once I got off the road smoke was boiling out of hood of car.
My parking brake no longer sets, it just pumps and never locks. So I hope I don't have to park on any hills for a while. Also, my heating and air goes wonky sometimes and won't show me the actual temp or give me the option to increase or decrease in temp or mode unless I park and turn the engine off, start it again, then turn off the whole cooling or heating system and then mess with it more. My car is also often times in drive, and it'll rev up for no reason to the red line, then stall and coast to a stop. I've been lucky my kids have yet to be with me with this happening and it's been on back roads with little traffic. All these things while car is in drive/motion, except parking brake, that is obviously while in park that I've noticed.
All four power window regulator/motors have had to be replaced. Vehicle placed in service May 2016 and currently has 34,000 miles. Driver side and passenger side regulator/motor's failed while vehicle still under warranty. Both rear window regulator/motor's failed December 2019 and were replaced February 2020 by the dealer at a cost to the owner of $1044.63.
Power window motors failing. This car has less than 55,000 mile one it and only 2 years old but three out of the four power window motors have failed in the past two months.
Sometimes when we accelerate the car stalls & revs up, then it will act fine, but the check engine light will stay on for a bit. Then goes off and it acts normal. This is all while driving. This has been happening over a few months, ,,it's just every so often.
Starter stopped working after 80000 miles. It was the issue with solenoid but I had to replace the starter. My safety concern was that I was ate gas station at sams club and I was not able restart the car after fueling gas.
On sat morning my SUV caught fire without warning. This occurred in indianapolis on harding St. Near the interstate exit. We were at a complete stop when smoke started coming out of the car then flames. I got my kids and dogs out. Then I realized our medications were in there. I then went back to try to grab the bag. I couldn't because of how fast it went up. In the process I ended with two small burns and a slight abrasion. There was no warning. The SUV has been maintenance and given all required maintenance. In fact in June it was taken in for an oil change.and 15000 mile maintenance. Currently it suspected that this was electric fire. I also have a video of someone that was passing by. The SUV was towed by the indianapolis police department to their lot were it is currently.
After several complaints of rough idle, burnt oil and drive-ability issues starting at 7128 miles, 16066 miles, 21000 miles,22711 miles & 29356 miles, the engine was required replacement. After the engine was replaced (short block we were told), the brake assist system (bas) & the forward & rear collision warning system are intermittent in their operation. Randomly when sitting still the sensors will alert or when cross traffic (front or rear) the sensors fail to detect. This was a definite change of behavior since the engine was replaced. The local dealer said they checked it and after a few miles of driving declared it to be working properly. This random behavior occurs several times a day.. attached is a car fax report of our vehicle reflecting the problems.
A D V E R T I S E M E N T S
- Doylestown, PA, USA