This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2020 KIA SPORTAGE WAS STOLEN AFTER THE RECALL WHERE KIA INDICATED THE RECALL WOULD DETECT THAT A KEY WAS NOT INSERTED AND WOULD SHUT DOWN CAR. THIS DID NOT WORK BECAUSE MY CAR WAS STOLEN AFTER THE RECALL!!! CAUSING EXTREME DURESS AND FINCIAL DISTRESS. THIS RECALL WAS JUST A SMOKE SCREEN TO LET EVERYONE THINK IT WAS FIXED AND THAN TACK A COUPLE SECURITY STUFF ON THE WINDOWS. WHEN IS ENOUGH IS ENOUGH AND THE NHTSA FINALLY MAKES KIA RECALL THERE CARS AND INSTALL AN IMOBILIZER AS PER NHTSA CODE.
On the evening of Saturday, August 5, while driving to dinner with my wife, an unexpected and startling incident occurred with my 2020 Kia Sportage. The sunroof of my vehicle suddenly exploded with a sound resembling a gunshot. There were no apparent signs of debris or any external force from another vehicle that could have caused the glass to shatter. This incident was both unexpected and concerning, highlighting a safety issue that requires investigation and potential resolution by the manufacturer or authorized service center.
Fuse out and back doesn't open by its self. Not sure if it's supposed to. I don't remember and the guy who sold it to me no longer works there. I was in park and the lane assist came on.
My engine seized while driving. I had it immediately towed to the local Kia dealership for inspection. The technician found that the oil drain plug was missing and the engine seized needing a complete engine repair for about $14,000. There was no indication from my vehicle that oil pressure was low or that maintenance was required. My vehicle only had 23,027 miles on it when it seized and I take my vehicle to be serviced as required. Warranty said that they will not cover the repair for my vehicle for (outside influence) because I did not get my oil change at a Kia Dealership. I have been denied by Kia customer care with every attempt to get my car repaired under warranty and I continue to be denied. I had my oil changed three months prior to the drain plug falling out and I did not need an oil change for another 2000 miles. This is a brand new vehicle with very low mileage and as a Kia customer I am not protected and with the oil drain plug just mysteriously falling out months after oil change. KIA Warranty continues to deny this and I am suffering greatly with no resolution. The oil company assured that a serious check and cross check, in addition to other procedures, are performed on every oil change that they perform. And their certified lube technicians will never use a pneumatic/power tool to tighten oil drain plugs, and it is done manually using a torque wrench to the manufacturer's specified torque. Even with this information Kia Warranty has continued to deny fixing my vehicle for outside influence. I am desperately seeking a resolution.
Where you insert the Key to start the car can be broken and started with a cell phone charger which intern makes it a target car theft. No safety whatsoever. My Kia was stolen in St. Louis Missouri along with hundreds of others if not thousands. I do have a police report along with everyone else in the city who has one too. No one should be able to start a car with a cell phone charger.
- Sikeston, MO, USA
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My car was stolen August 4, 2022. My 2020 Kia Sportage was stolen out of my yard they smashed the back window face they busted the column and they use my iPhone charger to steal my car. It took 43 days for me to get back. I-€™m scared to park the car anywhere I don-€™t want the car anymore.
Over 5,000 vehicles are being stolen because of a defect in the steering and ignition of kia cars made between 2011 and 2020 just in my area where i live. I bought a $28,000 car that I can't even drive to work or to a store unless I have someone with me to stay in the car. I couldn't even take grandkids to a fest this past weekend cause I don't want it to get stolen. I even have to walk to work despite owning a car that I just bought four months ago. Kia dealer did not tell me about the flaw or defect. They did not tell me that kia can be started with a USB cord or I would not have bought it. They failed to tell me that so many kia's were being stolen and I would not have bought it. They are hiding flaws and defects and costing taxpayers thousands of dollars and nothing is being done about it. Do I have so spend more money to file a class action or is the NHTSA going to finally stop and make Kia issue a recall" Stolen Kia's are wasting police officer times and city money to recover and while causing damage to other vehicles and lives of other people when they flee and a pursuit exists? When is enough is enough? This is a safety issue because these are kids stealing them and crashing them and hurting other people. Are you going to wait until someone gets killed from fleeing stolen cars before you do something"
Driving on hwy going to pass a car look and the mirror and was black smoke Minutes later I was trying to get out of the car took car to the shoulder car was on fire Totally lost no answers yet over what happened be careful second Kia Sportage lost
Since I took delivery of the Sportage on 1/18/20, there has been a fuel leak. On three occasions, I asked Kirby Kia to check it and they said there was no problem. I notice that they did not include on their paperwork my requests to inspect this problem. The gas fumes are so strong that if I'm idling or stopped in traffic, I have to close all my windows and set air to recirculate. I am a senior and need someone to step in and help with this issue. Thanks.
While driving a week ago with the panoramic sun roof open, I heard a loud pop. It was loud enough for me to jump and look up because I thought something had fell on the car while driving, but nothing came inside. Once I got home, I was looking at my car, the panel before the sunroof, between the windshield and the panoramic sun roof had a deep cracked line from left to right.
This complaint is against Fox rent a car. We rented a car from Fox car rentals located near Denver airport. Unfortunately our car was hit by a deer we called the police and they prepared a report the deputy sheriff Also mentioned that Fox rent a car has rented us and expired registration and under repo/recall vehicle which may have serious consequences for us. Nevertheless we returned the car and filled a accident form with our insurance policy and police report details. The employee at the location confirmed that since we are insured with Allstate we are only responsible to pay the deductible which in our case was $1000. Now we are received a demand from fox rental for $1810.53. We have agreed to pay the deductible but not a single cent more. Also we would like to claim any appropriate damages / compensation for negligence and irresponsibility by fox rental for renting us expired registration car under repossession. Police officer card and case number with damage form attached
The contact owns a 2020 Kia Sportage. The contact stated while vehicle was parked, with the engine running, the contact noticed that the check engine warning light illuminated on the vehicle and would not turn off. The contact received notification of NHTSA Campaign Number: 21V137000 (Service Brakes, Hydraulic) which the contact thought was the reason for the warning light being illuminated. The vehicle was taken to the local dealer to be repaired, however the warning light remained illuminated. The contact stated that the local dealer inspected the vehicle but was unable to determine the cause of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 13,000.
I was driving my Sportage home one night when about a mile away. The car suddenly dropped in power and the car barely moved. I couldn't get it to go any faster than 25 mpg. CAUSE UNKNOWN. It was late so I got it home but it had to be towed out to the Kia dealer. When I checked on it the next week, they told me they didn't have it in their system and blamed the tow company. "The keys were given to the "big guy in the office out front." The tow person told me. I haven't been able to get any information other than " if I want to walk the lot and find it, they would see about putting it in line. "
I need Your clearance to return this vehicle after acknowledge the dangerous safety issue thru a letter from Kia Motors Inc. It's a Recall, the manufacture had a duty to create a vehicle that was safe for use. the law provides the manufacturer with three options for remedying the defect: repair, replacement, or refund. The replacement option is not provided to me, means my right have been violated by Kia.
The screen in car goes completely blank and will not go back on till you turn car back on. Blind spot warning doesn't always work on highway collision light comes on when there isn't anyone in front of you backroads and highway.
I was driving on the highway on a clear day with no cars around me when my sunroof exploded. The glass was defect and the manufacture isn't trying to accept responsibility. The dealership will not confirm how the denial was determined nor will they produce a formal denial letter. The biggest issue in my opinion is I don't even think Kia looked at the photos because when I asked the dealership for them (because it's needed for a claim with Kia Consumer Affairs) I was told they didn't have them. When I asked the body shop how they provided them to the dealership I was told by text. I opened a case with Kia Consumer Affairs but they have yet to reach out to me and the case has been open for 34 days now. I was told by a different dealership they Kia Consumer Affairs usually takes 3days to reach out.
My vehicle has been under recall since March 4th of 2021. However, every Kia dealer I have contacted has said my Sportage doesn't have one, even though my vehicle meets the parameters of make, model, year, and manufacturing date. The manufacturer recall number is sc206A and the NHTSA recall number is 21V137. My vehicle was manufactured in April of 2019 which falls under the Sportages affected. Given that this recall is a serious matter, I would like this resolved as soon as possible.
I was driving on the highway into Pennsylvania at approximately 70 mph (the speed limit) and all of a sudden my son and I hear a loud sound. It sounded like a gun shot and startled us both. I quickly looked around and above me I see a gaping hole in my panoramic sunroof and realize that my son and I are covered in shards of glass. I shut the sunroof cover immediately and call my insurance and put in a claim. I was still over 200 miles from home at this point with the threat of rain so we made our way home as safe as possible. A quick google search shows me that this is not a new issue. What if I had caused an accident because of the very loud sound" what if that accident caused a roll-over even with seat belts would my son and I have potentially become projectiles? why is this not being addressed by Kia, Hyundai, and any of the other cars that offer the panoramic sunroof? is the manufacturer of these sunroofs to blame" I have only had this car for 8 weeks- I bought it brand new. It's garage kept when I'm not traveling for work. I will now be nervous every time I drive even after repair because I don't know if the manufactured sunroof will be safer or if it's the same as what I bought with the car. It's unsettling for me because I drive around 1000 miles a week for work and spend significant time in the car.
The rear view mirror is unable to sufficiently move up due to the placement of the eyesight mechanism in the middle of the front windshield. A person of average height and body size cannot see out of the rear view mirror since it's movement range will not allow the mirror to move up. This is a design defect.
- Sunnyside, NY, USA
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A D V E R T I S E M E N T S
- Whiting, IN, USA