I purchased a brand new 2023 Kia Sportage x-line March 23, 2022. When I turned the a/c on, very warm air was blowing from the vents even though a/c button was on and temperature was set to low meaning cold air. The air rapidly became burning hot to the point it would burn your hands when placed by the vents to test the air. I had to shut it off. Opening the windows did not help, the weather was in the 90’s, and summer had arrived!! It was like driving in a sauna trying to breath. I took it to the dealer, problem reproduced. Service contacted Kia engineers; they suggested replacing the ac hose-discharge. The part was extremely difficult to find but he was able to locate the only one available in the US.
The part took a week to arrive and the install was done. Service called to tell me he discovered the original part that came with the vehicle (hose) had a leak at the top by the crimp and the replacement hose has a leak at the bottom by the crimp! The a/c still does not work, only for burning hot air. Okay so now we have to order another hose and try again. There are no hoses available anywhere in the US!!! They are on backorder for 4 to 6 weeks or more. Apparently I may not be the only one with this a/c problem and Kia might be trying to figure out how to resolve it with either a service announcement or a recall. The problem seems to be in the manufacturing of the hoses if brand new vehicles are shipped to the dealers this way. So my brand new car once again sits in the driveway not knowing when or if it can even be fixed and I certainly can’t afford to pay for a rental vehicle up front out of pocket, this 2023 Sportage is paid in full - cash!
A D V E R T I S E M E N T S
I purchased a brand new 2023 Kia Sportage x-line March 23, 2022. When I turned the a/c on, very warm air was blowing from the vents even though a/c button was on and temperature was set to low meaning cold air. The air rapidly became burning hot to the point it would burn your hands when placed by the vents to test the air. I had to shut it off. Opening the windows did not help, the weather was in the 90’s, and summer had arrived!! It was like driving in a sauna trying to breath. I took it to the dealer, problem reproduced. Service contacted Kia engineers; they suggested replacing the ac hose-discharge. The part was extremely difficult to find but he was able to locate the only one available in the US.
The part took a week to arrive and the install was done. Service called to tell me he discovered the original part that came with the vehicle (hose) had a leak at the top by the crimp and the replacement hose has a leak at the bottom by the crimp! The a/c still does not work, only for burning hot air. Okay so now we have to order another hose and try again. There are no hoses available anywhere in the US!!! They are on backorder for 4 to 6 weeks or more. Apparently I may not be the only one with this a/c problem and Kia might be trying to figure out how to resolve it with either a service announcement or a recall. The problem seems to be in the manufacturing of the hoses if brand new vehicles are shipped to the dealers this way. So my brand new car once again sits in the driveway not knowing when or if it can even be fixed and I certainly can’t afford to pay for a rental vehicle up front out of pocket, this 2023 Sportage is paid in full - cash!
- dmkp, Monroe Township, US