This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Small pebble hit windshield over 6 months ago and immediately cracked all the way across the windshield. Making it hard to see. Didn't have any time to have chip replaced, again crack spread immediately. Driving down a city road at 30 miles per hour. Going on line I noticed that Kia has had windshield replacement covered but not for my vehicle"??? why not?? windshield is still inferior to any other windshield I have had in other cars. Is this a design flaw that is putting too much stress on the windshield thus causing a slight chip to crack immediately"
While driving on the interstate a small rock hit the top of my windshield. The next morning I a cracked that spread across my passenger side. The crack continue to spread over the next days. Now it reaches all the way to the side. I have only had my Kia for about a 1 1/2 months. I have had a rock hit my windshield in other vehicles and never had a windshield crack like this. It sucks because I really like the Telluride. Hope they make a better windshield soon or a recall.
I recently had taken my first road trip in my new vehicle and was traveling on the highway. A rock hit the windshield and caused a crack to go from one side of the windshield to the other side. I have never seen a windshield crack so easily on a vehicle. I contacted my insurance company. I should not have had to pay $500 to replace a whole windshield when I have not had the car for long at all. I love the vehicle but if this is something I have to look forward to then I'm not sure about that. Kia should look into this issue.
While driving on the interstate this morning, I heard a small rock hit the windshield. It left a pit that starred out to about the size of a dime, I figured I would call a glass repair shop to repair it in the morning. I parked the car and after sitting for about tow hours the small rock chip turned into a 2 foot crack across the entire windshield. I have a letter from Kia which states that they will replace the windshield for free as there is a known issue with the front windsheild. I am hoping that they have better replacements as this shouldn't have cracked so easily or as badly as it did.
Windshield chips very easily, one chip from a small rock caused the entire windshield to crack from the drivers side all the way to the passenger end of the windshield within an hour. I've had plenty of rocks hit cars in the past, this rock was not large enough to have caused this kind of damage.
- Nottingham, NH, USA
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Purchased Kia Telluride AWD new in Oct. 2020. Cracked formed in windshield overnight without driving. After further investigation I noticed over 40 pit spots in the windshield glass.
Windshield has many chips. It seems that more than other vehicles I have owned. Telluride only has about 13,000 miles and I get sparkles on the windshield when driving in the sum from all of the small chips. Car only driven on the highway on seldom trips from los alamos to albuquerque. I now see why they do not cover the windshield on warranty or extended warranty which I purchased
One month after purchase, my windshield crack for no apparent reason. I noticed a small linear crack along the center bottom of the windshield after it being parked in my driveway overnight. Within hours the crack spread along the entire glass. Kia repaired it under the good faith warranty but I had to wait 3-4 weeks for a windshield to come in, having to drive it like that in the meantime. After they removed the windshield and inspected it, they could not find any kind of impact mark. One month after repair, a very small piece of debris hit the windshield while I was driving (aprx 40-45 mph) and caused a small circular chip that could have been cured with resin to prevent it from spreading. However, within 15 minutes the chip continued and spread in 3 linear cracks. By the next day the crack ran across the entire windshield and now the windshield has to be replaced, again. Aside from it being annoying and costly to fix, I feel unsafe driving the vehicle feeling like the windshield could completely break on me while I'm driving.
10/25/2019-the front windshield was hit by something while traveling on the highway. I inspected the windshield and did not find any evidence of damage. The next morning there was a long crack in my windshield. I contacted Kia and was informed that this was not a warranty issue and would not be covered. The windshield was replaced with a Kia replacement windshield by safelite. The cost of repair was $1,540.43. A claim was made and paid by my insurance carrier aig. A few months later I received a letter from Kia acknowledging that there was an issue and the cost of the repair would be paid for by Kia. I contacted aig and let them know, but to my knowledge, aig has not made a request for reimbursement. 8-10-2020 my replacement windshield was hit by a small object while traveling at highway speed. The window immediately developed a crack that continued to expand as I drove. The break happened yesterday. I took the vehicle into a Kia dealership and have filed a claim. I am waiting for a decision and a replacement windshield. In the meantime the crack is continuing to grow and is now 24' long and growing. It is my understanding that Kia is going to pay to replace the windshield, but my service advisor told me that Kia would not pay for any additional replacements. Note both incidents happen on the way home from my weekend house on us-59 North.
7/29/2020 driving on highway, semi drives by and a rock hit my windshield, right in the middle, it did some pretty good damage, I drove straight to my insurance company by the time I had arrived there it was splintering everywhere, my agent came out to look at it and he could not believe the damage to the windshield from the rock., my husband and I have only had the care for 3 months. I have been researching for a new windshield and came across this website so I thought I would reach out to you all since I am still trying to find a replacement windshield.
My windshield cracked while I was driving 20 mph going to the grocery store that is located 2 blocks away from my house, it started with a small crack and by the time I was done with the shopping the crack spread to 2' attached please find pictures showing how the windshield looks
Windshield cracked in the bottom passenger side corner after owning the car for about 4 months and spread over 12 inches by the next day without having any reallocation that something even hit it. The crack doesn't look to have a "rock chip" type of marking.
I purchased my Kia Telluride sx in June 2019. I have approximately 12K miles on the vehicle. A few days ago, while driving on the highway with the flow of traffic, I changed lanes with a small car (Honda civic or equivalent) about 5 or more car lengths ahead of me. As I completed my lane change, a pebble hit the windshield near the passenger A-frame, about 3/4 of the way up. The pebble must have been small as we were on the main lanes of the highway, and there were no commercial vehicles around. The pebble made a small impact point, and a near-immediate 6-8 inch crack. The outside temperature was approximately 95F to 100F. Over the next 2 hours, the crack grew quickly to around 30 inches across the middle of the windshield, towards the driver side. It has continued to grow a few inches a day, depending on how much the car is being driven and I suspect that hot outdoor air temperatures increase growth. I notified my local Kia dealer about the issue and also informed them of the corporate guidance sent out from Kia in November 2019 about this issue to provide goodwill replacements to Telluride owners. They were aware of the guidance and agreed to replace the windshield at no charge to me.
I have had my Kia Telluride ex 2020 for the past 4 months. On month 3 its windshield cracked while driving on right lower side and cracks started to quickly expand needing to replace the windshield through insurance and paid 500$ deductible. I never anything hitting the windshield at that time. Again just a few days ago in month 4 of ownership windshield glass has chipped from two places. I never saw or heard anything hitting the glass while driving and I am the only driver.
Vehicles windshield has multiple chips and cracks. Windshield was hit with small rock leaving large bubble and cracks in the glass. A week later a small rock hit my windshield leaking a small chip. A month after that it happened again with even a smaller rock. All damage occurred while driving the vehicle in town going under 50 mph.
Windshield cracked from chip that I heard happen on the highway 3/6/2020. This window is an oem replacement window from Kia. The first windshield had the exact same thing happen in July 2019 within the first month of purchasing the car.
I was driving on the highway and heard a fairly quite noise, looked up and there was a quarter size, bullseye crack in the windshield which quickly grew to a 3 feet and growing crack.
While driving down the expressway in late February, a small rock hit the drivers side lower windshield. Immediately, I saw a bulls-eye appear followed by a line crack. After driving a mile or so I saw the crack quickly expand. Over the course of a few days it got worse. I filled a claim and got it replaced with an oem windshield. About 2 weeks ago, I took the car to the car wash and now the windshield has fine scratches all over it but not the rest of the car. Something is definitely amiss here.
A D V E R T I S E M E N T S
- Lakeway, TX, USA